Four Seasons, Ross hotels

"From the moment we walked in, we felt safe and well taken care of! Staff is all friendly and helpful. The property has the old glamour of the grand hotels of the past with all of the modern comforts and amenities. Resort Fee gets turned into a hotel credit to spend at restaurant. Love this place! Check out the little french cafe across the street at union square, lovely indeed!"

"The Chancellor Hotel had charm and the staff were very nice. Cookies, coffee/tea available in the lobby. Popcorn was made each evening. Alicia in the lounge was such a treasure - she took time to visit with us and make us feel very welcome. The hotel is close to the BART (which we took from the airport), the LRT and the cable cars. Union square is a block away. The room was small, but that’s to be expected in an old hotel. Everything worked well in the room. The mattress was possibly nearing its last days (our only negative in our whole stay). Lots of pubs/restaurants/bars in the vicinity. We would definitely recommend this hotel. "

"Excellent staff and service"

"The property and the staff were excellent!"

"Staff helped us a lot. Coffee and tea every morning is very convenient. Good location and excellent rooms."

"Great location, convenient for shopping and dining, wonderful and friendly staff and overall fantastic stay! This is my go to when I’m in the city as it’s easy access to transport, restaurants and shopping. "

"Good location- within walking distance to Fisherman's Wharf and Pier 39. Staff is super friendly and record players are a unique touch!"

"I had a room with bay views and it was not disclosed ahead of time by the hotel or Expedia that there are party boats on the weekend at the pier across, and they play very loud music at night. I called the hotel front desk staff and they said the loud music goes on until 11:00 pm on Saturday nights and there is nothing they can do about it. It was hard to relax and fall asleep. I would not stay there again. I am disappointed. "

"Staff was attentive and nice. The breakfast was delicious and a good choice instead of restaurants or coffee shops, although the pastries weren’t very tasty. Very clean, safe. It’s good location since it’s easy to catch any transportation and it’s close to touristic points"