See all properties

Mandarin Oriental Al Faisaliah, Riyadh

5.0 star property
Escape to a serene oasis with rejuvenating spa treatments and soothing poolside relaxation.

Choose dates to view prices

Photo gallery for Mandarin Oriental Al Faisaliah, Riyadh

Exterior
View from property
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Spa
  • Room service
  • Parking included
The current price is S$515
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Suite (Penthouse)

Premium bedding, minibar, in-room safe, individually decorated

Suite (Penthouse)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 7
  • 2 King Beds and 2 Queen Beds

View all photos for Suite (Landmark)

Premium bedding, minibar, in-room safe, individually decorated

Suite (Landmark)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 5
  • 2 King Beds

View all photos for Suite (Diamond)

Premium bedding, minibar, in-room safe, individually decorated

Suite (Diamond)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 5
  • 2 King Beds

View all photos for Suite (Oasis)

Premium bedding, minibar, in-room safe, individually decorated

Suite (Oasis)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Mobility Accessible

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, Mobility Accessible

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Al Faisaliah)

Living room

Suite (Al Faisaliah)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premium, Suite

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Premium, Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (Twin)

Premium bedding, minibar, in-room safe, individually decorated

Premier Suite, 1 Bedroom (Twin)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 67 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, Corner

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, Corner

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Twin)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Twin)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Premier Suite, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Twin Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Suite

Premium bedding, minibar, in-room safe, individually decorated

Royal Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room, 1 King Bed, Mobility Accessible

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Mobility Accessible

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Shared kitchen

Presidential Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Twin Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 66 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Twin)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Twin)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 67 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Twin)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite (Twin)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 77 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Hilton Riyadh Olaya

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
9.2 out of 10, Wonderful, (45)
The price is S$257
includes taxes & fees
8 Mar - 9 Mar
Hilton Riyadh Olaya
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
King Fahad road, Olaya, Riyadh, 11491

What's nearby

  • Olaya Towers - 2 min drive
  • Kingdom Centre - 3 min drive
  • Al Faisaliyah Tower - 3 min drive
  • Al Batha Market - 8 min drive
  • Riyadh Zoo - 9 min drive

Getting around

  • Riyadh Station - 21 min drive
  • Riyadh (RUH-King Khaled Intl.) - 30 min drive

Restaurants

  • ‪ستاربكس - ‬1 min drive
  • ‪مطعم بيت اللؤلؤة - ‬2 min drive
  • ‪Entrecôte Café de Paris - ‬3 min drive
  • ‪ستاربكس - ‬8 min walk
  • ‪Lpm - ‬2 min drive

About this property

Mandarin Oriental Al Faisaliah, Riyadh

Luxury hotel near National Museum of Saudi Arabia
Located close to Riyadh Zoo and King Abdullah Park, Mandarin Oriental Al Faisaliah, Riyadh provides an airport shuttle, a free daily manager's reception and an art gallery on-site. Indulge in a Thai massage, a manicure/pedicure and a body wrap at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a shopping centre on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 indoor pools with sunloungers and a lifeguard on site
  • Free valet parking
  • Limo/town car service, buffet breakfast (surcharge) and a front desk safe
  • Massage treatment rooms, a ballroom and free newspapers
Room features
All 325 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as iPads and pillow menus.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with heated floors and rainfall showers
  • 46-inch flat-screen TVs with premium channels and DVD players
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Italian, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: SAR 190 for adults and SAR 98 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Joud Lounge
  • La Brasserie
  • The Globe

Things to do

  • 2 indoor pools
  • 2 spa tubs
  • Art gallery
  • Designer stores
  • Full-service spa
  • Health club
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • 2 indoor pools
  • Dining table
  • DVD player
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Outdoors

  • Pool loungers

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch smart TV with premium satellite channels
  • DVD player
  • IPad

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 300.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SAR 1500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately SAR 190 for adults and from SAR 98 for children
  • Airport shuttle fee: SAR 460 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: SAR 300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002523

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Faisaliah
Al Faisaliah Hotel
Al Faisaliah Hotel Rosewood Hotel Riyadh
Al Faisaliah Rosewood Hotel
Al Faisaliah Rosewood Riyadh
Faisaliah
Faisaliah Hotel
Hotel Al Faisaliah
Al Faisaliah Hotel Riyadh
Al Faisaliah Riyadh
Al Faisaliah a Rosewood Hotel
Al Faisaliah Hotel A Rosewood Hotel
Al Faisaliah Hotel
Al Faisaliah Hotel Riyadh
Mandarin Oriental Al Faisaliah Riyadh
Mandarin Oriental Al Faisaliah, Riyadh Hotel
Mandarin Oriental Al Faisaliah, Riyadh Riyadh
Mandarin Oriental Al Faisaliah, Riyadh Hotel Riyadh

Frequently asked questions

Does Mandarin Oriental Al Faisaliah, Riyadh have a pool?

Yes, this property has 2 Indoor pools.

How much does it cost to stay at Mandarin Oriental Al Faisaliah, Riyadh?

As of 21 Feb,2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental Al Faisaliah, Riyadh on 7 Mar,2025 start from S$515.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental Al Faisaliah, Riyadh pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandarin Oriental Al Faisaliah, Riyadh?

Valet parking is free at this property.

What time is check-in at Mandarin Oriental Al Faisaliah, Riyadh?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mandarin Oriental Al Faisaliah, Riyadh?

Checkout is at noon.

Does Mandarin Oriental Al Faisaliah, Riyadh provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of SAR 460 per vehicle applies.

Where is Mandarin Oriental Al Faisaliah, Riyadh located?

Located in Al Olaya District, this luxury hotel is within 6 mi (10 km) of National Museum of Saudi Arabia, Al Batha Market and Al Musmak Fortress. King Abdullah Park and Riyadh Zoo are also within 9 mi (15 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mandarin Oriental Al Faisaliah, Riyadh Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 72 out of 137 reviews
Rating 8 - Good. 31 out of 137 reviews
Rating 6 - Okay. 22 out of 137 reviews
Rating 4 - Poor. 4 out of 137 reviews
Rating 2 - Terrible. 8 out of 137 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Luxurious hotel with friendly staff and great service
Stayed 1 night in Aug 2024

6/10 Okay

Karl

Liked: Property conditions & facilities
CEO
Dated hotel. Spa and gym not updated in recent years
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Staff & service, property conditions & facilities, room comfort
Very disappointing….
Hotel feels tired particularly some of the bedrooms and the gym. The WiFi was very poor and the check in staff were unbelievably slow…they created queues from nothing….the a/c was malfunctioning such that the bedroom was freezing no matter what temperature you set the a/c to!
Stayed 3 nights in Nov 2024

10/10 Excellent

NUHA

Glad i choose them
overall it's was fabulous ,they were generous enough to fulfill my request:).
Stayed 1 night in Jun 2023

6/10 Okay

Faisal

Disliked: Staff & service, property conditions & facilities
I stayed there when it was the rosewood it is no more five star hotel very clear the standard of hotel went down . Rooms are fantastic but service food every etc went down . Value for money also it is basically a nice hotel with no management
Stayed 2 nights in Jul 2023

8/10 Good

Ahmad

They need to enhance the concierge services
Stayed 2 nights in Mar 2023

6/10 Okay

Maitha

Stayed 3 nights in Jan 2025

10/10 Excellent

Samir

Stayed 5 nights in Jan 2025

10/10 Excellent

Adnan

Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

8/10 Good

Adnan

.
Stayed 1 night in Sep 2024

10/10 Excellent

Nabil

Súper !
Stayed 1 night in Feb 2024

10/10 Excellent

MASHAEL

Stayed 1 night in Jun 2022

2/10 Terrible

Essam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
سوء موظفين الاستقبال وعدم معرفتهم بالشغل
Stayed 4 nights in Feb 2022

10/10 Excellent

Verified traveller

Perfect getaway
The renovations in this room is simply top notch. The new management has made this a real 5 star hotel.
Stayed 1 night in Jan 2022

10/10 Excellent

khaled

Staying was perfect and the staff was friendly.
Stayed 2 nights in Nov 2021

6/10 Okay

Ziyad

Stayed 1 night in Nov 2021

8/10 Good

AHMAD

Stayed 1 night in Sep 2021

10/10 Excellent

Nikhil

Stayed 3 nights in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Very nice
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

The property is in an excellent location and the furnishings were nice. When we moved a chair, however, we found a pile of pretzel bits beneath it indicating only surface cleaning between guests. This improved after I complained. The internet was frequently interrupted and not secure (Google Chrome didn't even want to go there as the security was outdated). Room service menu is limited and expensive (and the food is generally over-seasoned and over-cooked). The restaurants in the building are also expensive with average food. During busy times it is impossible to get the front desk or housekeeping to answer the phone (all buttons for service on the phone are usually answered by a lady with barely adequate English who relays the messages rather than by the people in the department you are attempting to call). We had to walk a long distance through the middle of an Italian restaurant to reach the elevator to our suite. The noise from the same restaurant can be quite loud after 10 p.m. and can be heard inside the suite. It was an okay hotel for a few days, but I would not call it a five-star hotel.
Stayed 10 nights in Jun 2021

10/10 Excellent

Faisal

Great Experience
Stayed 1 night in Dec 2020

6/10 Okay

Khaledalmulhim, Alkhobar - saudi arabia

Not easy to reached... bad location because of that ... costed me 250 SAR ... as the reception says it’s not his fault neither I But unfortunately that makes me pay 250 sar for late check out . That means it’s not perfect Choice next time
Stayed 1 night in Dec 2020

4/10 Poor

Ahmed

Liked: Property conditions & facilities
Stayed 1 night in Nov 2020