Riverside Nature Reserve

The staff and service were faultless. I order a meal to my room and it was lovely. Would stay here again.

Property is Ok, a 2 story old Victorian style cottage transformed into a small hotel with a few rooms. My room was rather small as expected, with a tiny shower in a corner and a decent toilet area. Fairly ruined, with a linoleum floor, leaky windows and drapery needing some love. I didn’t expect much for the price to be honest, this is a 2 star hotel, cheap for the area. In that sense, it met my expectations. Some guests complained about lack of hot water but in my case it was good and abundant, for European standards it was golden A few complains, not deal breakers but to keep in mind. Rooms are noisy, thin drywalls with rooms cramped into each other. Had to hit the walls a few times for people in other rooms to be aware. Second, there is nobody there! Reception is empty every time, with a phone a few instructions on how to deal with common issues. Phone will be answered though, and when I needed someone they did show up. Finally no breakfast on premises. There is small kitchenette area with a MW, a table and a few chairs but no ability to cook (or for someone to cook). You have to go to a nearby Notcutts with was excellent but about a mile and a half away, walking is not a real option unless you have a lot of free time Oh, parking is available and abundant, they claim to charge a daily fee but my friend in another room with a car never paid it. There are no EV chargers on premises but there are two level 2 ones close by at the Camden Arms hotel parking lot, 50 yards away

Excellent all round accommodation within Gatwick South. Would and will definitely stay again in future for the convenience and peace of mind.