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The Balaji Palace at Playa Grande

4.5 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for The Balaji Palace at Playa Grande

Beach/ocean view
Interior entrance
Front of property – evening/night
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
Outdoor spa tub

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • On private beach
  • Hot tub
  • Gym
  • Breakfast available
  • Pool

Room options

View all photos for Royal Suite, 1 King Bed, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Royal Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden Area

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Garden Area

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Jetted Tub, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Royal Suite, 1 King Bed, Jetted Tub, Oceanfront

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 Queen Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Playa Grande, Rio San Juan, Espaillat

What's nearby

  • Playa Grande Golf Course - 3 min drive - 3.1 km
  • Gri Gri Lagoon - 5 min drive - 5.6 km
  • Playa Grande - 6 min drive - 6.1 km
  • Playa Caleton - 7 min drive - 4.2 km
  • Playa Preciosa - 7 min drive - 6.4 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 98 min drive

Restaurants

  • ‪La Casona - ‬4 min drive
  • ‪Cappuccino - ‬7 min drive
  • ‪Hacienda Flor Café - ‬7 min drive
  • ‪Cabo Mar - ‬9 min drive
  • ‪Casa Grande - ‬3 min drive

About this property

The Balaji Palace at Playa Grande

Luxury family-friendly resort by the ocean
Consider a stay at The Balaji Palace at Playa Grande and take advantage of an adjacent golf course, a swim-up bar and a poolside bar. With a private beach, beachfront dining and fishing, this resort is the perfect place to soak up some sun. Indulge in a Swedish massage, hydrotherapy and a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Caribbean cuisine. Enjoy the gym, as well as activities such as volleyball. Free in-room WiFi is available to all guests, along with a terrace and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Free self-parking
  • Limo/town car service, English breakfast (surcharge) and extended parking
  • Express check-out, express check-in and babysitting (surcharge)
Room features
All rooms are individually furnished, and offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with showers and free toiletries
  • Balconies and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site

Food and drink

  • Daily English breakfast available 7:30 AM to 11 AM for a fee: USD 20 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Balaji Palace
  • Grand Hall

Things to do

  • 4 hot tubs
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Full-service spa
  • Gym
  • Outdoor pool
  • Personal motorised watercraft
  • Sauna
  • TV in common areas
  • Volleyball

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 2 buildings
  • 4 floors
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • IPod dock

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately USD 20 per person
  • Airport shuttle fee: USD 120 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Palace Playa Grande
Palace Playa Grande Hotel
Palace Playa Grande Hotel Rio San Juan
Palace Playa Grande Rio San Juan
The Palace At Playa Grande Hotel Rio San Juan
Palace Playa Grande Resort Rio San Juan
Palace Playa Grande Resort
Balaji Palace Playa Grande Resort Rio San Juan
Balaji Palace Playa Grande Resort
Balaji Palace Playa Grande Rio San Juan
Balaji Palace Playa Grande
The Balaji At Grande Juan
The Balaji Palace at Playa Grande Resort
The Balaji Palace at Playa Grande Rio San Juan
The Balaji Palace at Playa Grande Resort Rio San Juan

Frequently asked questions

Does The Balaji Palace at Playa Grande have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Balaji Palace at Playa Grande pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Balaji Palace at Playa Grande?

Self-parking is free at this property.

What time is check-in at The Balaji Palace at Playa Grande?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at The Balaji Palace at Playa Grande?

Checkout is at 11 AM.

Does The Balaji Palace at Playa Grande provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 120 per vehicle applies.

Where is The Balaji Palace at Playa Grande located?

Located in Rio San Juan, this beachfront resort is next to a golf course and within 3 mi (5 km) of Playa Grande Golf Course, Playa Caleton and Playa Grande. Gri Gri Lagoon is 2.7 mi (4.3 km) away.

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The Balaji Palace at Playa Grande Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andres, Rio San Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, beautiful place and excellent service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing services, great location, outstanding experience
Stayed 1 night in Dec 2018

2/10 Terrible

JR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience, stranded - BEWARE

Reservation was confirmed through Expedia and credit card was charged. Arrived at the hotel, an hour and a half away from the airport, only to find it CLOSED. Nobody answered the phone (and cell reception was terrible, maybe because it was raining heavily). Taxi took me to the nearest other hotel (Playa Grande Beach Club), and the manager there was able to reach the manager of The Palace, who said he had no record of my reservation and the hotel was closed because no other customers were there. Ended up staying at the Beach Club, which was a little pricier than I had planned but fantastic, and I highly recommend to anyone considering The Palace to go there instead. At the very least double and triple check directly with the hotel that they have your reservation BEFORE flying there, or you might end up stranded like me.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not try to stay here

First I could not find the hotel. Called hotels phone number many times and got a answering machine that had a different hotel name on machine. I went looking for the hotel name on machine. Found that hotel. Went to giant gate in front of hotel around 6pm. No one at gate . Gate was locked. Yelled anyone here no answer. Could see a hotel in the distance. No lights on and saw no people or cars. Called Expedia. They attempted to call hotel and got a answering machine. Expedia said they would give me a refund once they finally got approval from hotel. Then had to look for answer hotel in a foreign country. Horrible experience

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities, room comfort

hotel decevant

Àrrive vers 16h et aussitôt agression d un employé pour savoir ce que sera votre repas du soir. Il est impératif de répondre de suite.ensuite visite de la chambre(située à côté de la réception) Porte vitrée ,fenêtre sans volet,pas de séparation entre chambre et wc.pas de frigo etc.... Dîner ,choix 2 entrée 3 plat 2 desserts.....et pas de Café dans ce soit disant PALACE. Pour ne pas prendre de risques ,nous dînerons avec qqs pâtes et riz froid Après avoir rejoint notre chambre,qui donne aussi dans le hall,nous constatons que qqs personnes s amuse follement au billard américain. En l absence de tout personnel de l établissement,nous interpellons les joueurs de billard qui Comprennent la situation en arrêtant immédiatement leur partie. Le matin petit déjeuner réduit à ca plus simple expression. Après quoi nous décidons de ne pas poursuivre cette expérience pour la nuit suivante pré payee et nous partons.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treated like royalty at The Palace!

The Palace didn't start as a luxury hotel but rather a private residence. But now it is open to the public to get a glimpse of what it must be like to live like royalty! The location is ideal. The Cliff House is literally built into the ocean-side cliff. The main building (The Palace) is set back across wonderful landscaping and terraced walkways with fantastic views. A third building (the guesthouse) has 4 guest rooms as well. This is an ideal location for a relaxing and private vacation. Meals are set out by the staff on the back porch which receives a wonderful breeze all day. Other covered porches and gazebos offer relief from the sun when needed. The pool is comfortable and refreshing. Local wildlife includes resident chickens and peacocks. However, all of these amazing facilities pale in comparison to the tremendous staff whose only mission seems to be to pamper you and make you feel like you are the only guests in the hotel. To be fair, on two nights, we were. But the morning, afternoon, and evening staff were attentive, courteous, helpful, polite and right there whenever they were needed. The service is truly world-class--unmatched at all but the most exclusive luxury international hotels. Details: Location on the ocean, not as some Google Maps put it in Rio San Juan. Look for the kidney-shaped pool. ATM available in town; staff will give you a ride. Get a ride from airport thru the hotel to save hassle; meal plan available at hotel too.

10/10 Excellent

Nick, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

A lil more expensive but definitely worth it in my opinion

10/10 Excellent

Peach, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel & Great Staff!

The hotel is beautiful, the pictures don't do it justice. The private beach had really strong waves when we stayed so I was a little nervous to actually swim in it, but there are a bunch of nice beaches close by which the staff will take you to. Playa Grande is beautiful and you should definetly go there at least once. The hotel staff were amazing. Very friendly and helpful. A guy named Felix came by on my first day to sell some excursions. I went to Do-Do lagoon, horseback riding and whale watching. I would reccomend all three, as they are pretty private. I went to the lagoon with a couple which was staying at the hotel as well and a member of the staff came along, and the horseback riding was completely private. Whale watching was with a bunch of people from other hotels and was amazing. We saw a humpback whale and her baby! I got the meal plan which wasn't really great (Expedia doesn't offer it but the hotel will). Next time I would pay a-la-carte for breakfast and then get lunch and dinner out. Another couple went this route and it worked out great for them; Tinto, our guide from the lagoon trip was really nice and took them out every day. To get to the hotel take the Expedia Blue bus. I was the only person on the bus and it was really easy and about half the price the hotel will charge. Also, bring cash. The excursions charged a lot for credit card fees and it's a pain to use the ATM in the town. Overall, great experience. I highly reccomend.

8/10 Good

Lauren, New York, NY

Liked: Cleanliness, staff & service

Different experience. Amazing staff. Great food.

This was a great 3 day vacation, we needed to disconnect and that is exactly what this is. We just got back from an amazing relaxing 3 days in Feb 2014- the staff makes the stay. Everyone wants to help you. The hotel is very remote and its very homey feel- romantic place for a couple. No hotels in the area or restaurants or a touristy town- so know to expect that. The hotel offers rides to and from 2 nearby beaches which are really beautiful. You can get a sense for the local lifestyle here. The palace is really beautiful- no tv or phone in the rooms also which again is something we appreciated.

6/10 Okay

Felipe, Santo Domingo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

No esta como advertido

El hotel no estaba como hemos pensado. No se llama "the palace at playa grande" no estaba en el playa grande, no teine los facilidades y hay bastante habitaciones casi abandonado. En realidad es un pequeño "boutique" hotel que se llama "Balaji Palace"