6/10 Okay
Katherine
10 Jan,2025
Liked: Cleanliness
Disliked: Staff & service
The beach front access is really nice! The AC in the rooms is great and they're great at providing and resupplying bottled water throughout the stay. I really liked the gym facilities as well.
The quality of the food was average, but not incredible. The employees were sporadically helpful. I asked multiple employees where the clean pool towels were and most of them lazily pointed to an area, only to find that all the towels were dirty. The hotel incorrectly billed my for using a spa service, and then wasted an hour an half of my time trying to resolve it, made me late for my flight because of it, and charged me inaccurately even after all my efforts to resolve the issue.
Katherine
Stayed 6 nights in Dec 2024