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"Love the hotel and staff. They are friendly and very helpful. "

"Clean and comfortable place to relax."

"Excellent staff"

"Great stay for families. Kids club could have a bit more inside but fantastic playground. A la carte options at restaurant would be the only main thing to add otherwise fantastic renovation and vacation spot. We will visit again. "

"Ideal getaway destination for a relaxing vacation. The accommodation and hotel grounds were beautiful and atmospheric. The staff were welcoming, friendly and attentive. The spa experience was luxurious and tranquil. Sumptuous breakfast buffet with a wealth of options. Overall it was an amazing stay! "

"Beach was very nice and teh children loved it. Overall a very nice place with a great view of the sea."

"Second time staying here and the service from the staff here is consistently good"

"We were genuinely surprised how highly tech the hotel was. Modern and cleaned. Conveniently located with grand batam mall right beside it. You are able to walk to the mall with the linkage shared between the hotel and mall with no issue. If you have a big family, hotel rooms can be linked with doors in between the rooms."

"The staff has been very friendly and very helpful! We love how we can cross over to holiday Inn for the kids activities while the hotel has the best swimming pool view! "