8/10 Good
Jeffrey
28 Nov,2024
Liked: Cleanliness, staff & service, property conditions & facilities
Property was presentable. Beach was nice. Weather in November was unpredictable, lots of sun but frequent rain particularly in the evening. Resort was clean, staff were generally friendly. Be prepared for lots of selling under Hyatt around the world. They want to give you a presentation over breakfast and beyond within 24 hours of your arrival which eats into your vacation time. Room was very nice (very well laid out with lots of shelves and storage space including the bathroom). Bathroom was very bright and spacious. Our room had a leak under the glass shower wall so we had to place a towel to stop the water from entering the rest of the bathroom. Restaurants were nice. Portions were very small in the Bordeaux and Seaside Grill. Food was ok. A little too salty for our tastes. We spent most of our time at the World Buffet. Lots to choose from and quite delicious. The Japanese restaurant was a little disappointing as we were set up at the cooking table and had to eat what they created which was very salty. We would have rather eaten in the dining area where there were more choices. Be very careful when you arrive to understand the resort credits they give you. In particular the spa. You must use it on a certain day and it must be presented at time of your spa even if your welcoming attendant made the reservation for you. There was a lot of miscommunication with us during this period and unfortunately during check out we lost the credit because of this.
Jeffrey
Stayed 4 nights in Nov 2024