2/10 Terrible
Denny Albert
Travelled with partner
6 Feb,2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible do no ever book here. First hotel couldn’t find reservation, made it seem like I needed to have a voucher and that they would have to contact Expedia for verification that I paid even though I gave them confirmation number. Then beach is super small and the hotel was packed could not even get a lounge chair the whole time I was there (4days). Pools were packed as well and small. At one point they did a fitness class and took the whole pool. Again no lounge chairs available. Room was very outdated and had ants in bathroom. Also at night you had rodents and raccoons roam the property and beach areas getting trash and what ever was left behind. Tried to reserve for the included dinner and was told that it had to be done exactly at 8 am online, tried to do so and was unable to. When asked staff about it was told “too bad”. So got no dinners included. Upon leaving went to put my bag in my car and was followed and told that if I didn’t check out first they would call the police. Went to check out and was told they forgot to charge me $5 fee. Horrible staff and horrible service. Not worth one star.
Denny Albert
Stayed 3 nights in Feb 2025