Swissôtel Al Maqam Makkah

5.0 star property
Luxury Makkah hotel in Al Hajlah with a 24-hour front desk

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Swissôtel Al Maqam Makkah

Building design
Restaurant
55-inch Smart TV with satellite channels, TV
Interior
Family dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The price is S$371
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 17 of 17 rooms

Classic Room, 1 Double Bed, View (Haram View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 King Bed, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, View (Kaaba View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 King Bed

Classic Twin Room, 2 Single Beds, View (Partial Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

Family Suite, 1 King Bed, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 94 sq m
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

Classic Twin Room, 2 Single Beds, No View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

Premier Twin Room, 2 Single Beds, View (Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

Classic Twin Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

Suite, 1 Double Bed, No View (Residential)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 177 sq m
  • Sleeps 5
  • 1 Double Bed

Premier Triple Room, 3 Single Beds, View (Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 3 Single Beds

Junior Suite, 1 King Bed, Partial View (Kaaba )

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite, 1 Double Bed, No View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 94 sq m
  • Sleeps 5
  • 1 Double Bed

Junior Suite, 1 Double Bed with Sofa bed, No View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Bathrobes
  • 77 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Classic Room, 3 Single Beds, View (Partial Kaaba view)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 3 Single Beds

Classic Triple Room, 1 Double Bed, View (Haram View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

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About the area

Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955

What's nearby

  • Abraj Al-Bait Towers - 2 min walk
  • Great Mosque of Makkah - 3 min walk
  • King Fahad Gate - 5 min walk
  • Well of Zamzam - 7 min walk
  • Kaaba - 10 min drive

Getting around

  • Makkah Station - 12 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 71 min drive

Restaurants

  • Swiss Express
  • ‪مطعم الطيبات انتركونتيننتال - ‬4 min drive
  • Almsharf Lounge
  • ‪مطعم الطازج - ‬1 min drive
  • ‪الطازج - ‬1 min drive

About this property

Swissôtel Al Maqam Makkah

Luxury eco-certified hotel near Great Mosque of Makkah
Close to Abraj Al-Bait Towers and Kaaba, Swissôtel Al Maqam Makkah provides a corner/local shop, a shopping centre on-site and a coffee shop/cafe. In addition to a hair salon and a library, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a TV in reception and wedding services
  • A reception hall, tour/ticket information and a 24-hour front desk
  • Multilingual staff, concierge services and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 1624 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with baths or showers and free toiletries
  • 55-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 110 for adults and SAR 55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check in from 4:00 PM to 6:00 PM and 6:00 PM to 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 500.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 110 for adults and from SAR 55 for children
  • Rollaway bed fee: SAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007391

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Frequently asked questions

Is Swissôtel Al Maqam Makkah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Swissôtel Al Maqam Makkah?

As of 29 Jan,2025, prices found for a 1-night stay for 2 adults at Swissôtel Al Maqam Makkah on 2 Feb,2025 start from S$371.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Swissôtel Al Maqam Makkah?

Check-in is from 4:00 PM to 6:00 PM, and from 6:00 PM to 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Swissôtel Al Maqam Makkah?

Checkout is at noon.

Where is Swissôtel Al Maqam Makkah located?

Located in Al Hajlah, this luxury hotel is within a 5-minute walk of Abraj Al-Bait Towers and Great Mosque of Makkah. Kaaba is 1.5 mi (2.5 km) away.

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 767 reviews" "
Rating 8 - Good. 179 out of 767 reviews" "
Rating 6 - Okay. 60 out of 767 reviews" "
Rating 4 - Poor. 23 out of 767 reviews" "
Rating 2 - Terrible. 50 out of 767 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

CHAUDHARY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and very close to haram
Stayed 1 night in Jan 2025

10/10 Excellent

Riayasat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, steps away from Al Haram. Easily accessible.
Stayed 4 nights in Jan 2025

8/10 Good

Anam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is very convenient to the Haram, the breakfast options are amazing. The staff isn’t the most friendly. We had to ask multiple times for items before it was delivered to us.
Stayed 2 nights in Jan 2025

8/10 Good

Asim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this hotel for the first time and me and my family really enjoyed our time during this stay. Breakfast was on point, a lot of options to choose from. Located just a short walk from gate 89 (Haram). Every th big you need is located close by.
Stayed 2 nights in Jan 2025

6/10 Okay

MOHAMMED, SUWANEE

Travelled with family
Disliked: Staff & service, property conditions & facilities
Property is OK not worh the price they charge.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hazem

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a great experience
Stayed 5 nights in Jan 2025

10/10 Excellent

Riad

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

afsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an amazing stay! Your staff were incredibly friendly and attentive, delivering exceptional service. I'm thoroughly satisfied and look forward to returning!
Stayed 3 nights in Jan 2025

8/10 Good

Mohamed Senhaji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Elizabeth

Liked: Cleanliness
Disliked: Property conditions & facilities
The room that was given to me was clean but had a very strong odor. It’s smelled like mold. I asked for a different room that was the same. It felt like the furniture the doors the carpet all carried the mold smell. Needs upgrading updating.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amal Nabil

Stayed 2 nights in Dec 2024

6/10 Okay

Nayyer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of improvement is required. Clarity is needed on number of beds in room
Stayed 4 nights in Dec 2024

10/10 Excellent

Sarah Lina

Stayed 2 nights in Dec 2024

10/10 Excellent

Syed Fasih

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Dec 2024

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to haram
Stayed 3 nights in Jan 2025

10/10 Excellent

Sabeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Walkable , very convenient .
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamed

Stayed 3 nights in Oct 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general is a good option of staying with family
Stayed 4 nights in Nov 2024

10/10 Excellent

Abdul Shakeel

Liked: Cleanliness, staff & service, property conditions & facilities
Had a memorable stay
Stayed 4 nights in Dec 2024

2/10 Terrible

MOHAMMED

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booked the hotet 3 months in advance and asked for connecting rooms due to travelling with kids. Yet they gave me two room in two different floors!!! Super pathetic! House keeping staffs are great but reception is hopeless, specially the ladies at the reception don’t have any customer service skills
Stayed 3 nights in Dec 2024

10/10 Excellent

OMER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get in and out to HARAM MASHALLHA
Stayed 2 nights in Dec 2024

6/10 Okay

Ali

Stayed 2 nights in Nov 2024

10/10 Excellent

Khandaker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good place to stay. I will certainly recommand to others. Thanks SMM.
Stayed 6 nights in Dec 2024