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"Very helpful staff particularly the reception staff who organised taxi transfer for us to and from the airport. "

"I recently stayed at this hotel and had an outstanding experience from start to finish. The rooms were clean, comfortable, and well-appointed, with everything I needed for a relaxing stay. The location is perfect—close to local attractions yet quiet enough for a peaceful night's rest. What truly made my stay memorable, however, was the exceptional service at the front desk. I want to give a special shoutout to Mr. Wojciech, who went above and beyond to make me feel welcome. From the moment I checked in, he was friendly, professional. I’ll definitely be returning and highly recommend this hotel to anyone visiting the area! "

"Very affordable, clean, and the breakfast buffet was the best I have ever seen. So many choices!"

"This is one of the best places I’ve stayed in the world. The staff do everything to provide a warm welcome. The facilities are stunning and the food and ambiance amazing! It’s a quick walk to everything and nestled in a beautiful and serene place. The breakfast is absolutely delicious and the spa and fitness space remarkable! If there were more stars to give, I would! Thanks for another amazing experience!"

"No issues at the hotel. Friendly receptionist and nice hotel! The spa area was nice and clean. Also it’s a 5min walk from main train station and close to shops. "

"The check in process was wonderful. We received warm greetings from the front desk staff and it was helpful that she was proficient with speaking English. The thermal pools and the breakfast buffet were the best parts of our stay. I highly recommend staying here and we will be back again!"

"Had a perfect time, great customer service "

"Wonderful atmosphere and amazing people "

"Great food in restaurant and bar, good sauna/spa (extra charge), good swimming pool, good location for the ski slope. Bedrooms dated and beds uncomfortable. Bus to take you into town. But for the price paid, will not be coming back"