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Caribbean Paradise Hotel & Spa - 5th Avenue

3.5 star property
Art Deco Playa del Carmen hotel connected to a shopping centre, steps from Quinta Avenida

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Photo gallery for Caribbean Paradise Hotel & Spa - 5th Avenue

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Bar (on property)
City view from property
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pool

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Junior Suite with Balcony

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
Private bathroom
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite with Jacuzzi, Balcony and City Views

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Master Suite with Jacuzzi, Balcony and City Views

Highlights

Private indoor hot tub
Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Queen Room with Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room with Balcony

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Double Suite with Jacuzzi Balcony and City Views

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Master Double Suite with Jacuzzi Balcony and City Views

Highlights

Private indoor hot tub
Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Poolside Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Poolside Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Master

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite Master

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite Junior

  • Sleeps 2
  • 1 King Bed

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About the area

Map
5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km
  • Xcaret Eco Theme Park - 12 min drive - 9.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Bar Loco Playa del Carmen - ‬1 min walk
  • ‪La Parrilla Playa - ‬2 min walk

About this property

Caribbean Paradise Hotel & Spa - 5th Avenue

Hotel remodelled in 2019 and located near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Caribbean Paradise Hotel & Spa - 5th Avenue provides an airport shuttle and a full-service spa. Treat yourself to spa services, such as a facial, aromatherapy or a massage. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers and pool umbrellas
  • Self-parking (surcharge), multilingual staff and a 24-hour front desk
  • A front desk safe, tour/ticket information and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Caribbean Paradise Hotel & Spa - 5th Avenue have comforts, such as premium bedding and laptop-compatible safes, in addition to amenities, such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch plasma TVs with digital channels
  • Wardrobes/cupboards and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Secured, covered parking on site (USD 14 per day)

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2000
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - February 2019

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 2 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 14 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Caribbean Paradise Playa del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise
Dolce Vita Caribe Beach B&B Playa del Carmen
Koox Caribbean Paradise Hotel Playa del Carmen
Koox Caribbean Paradise Playa del Carmen
Caribbean Paradise Hotel Playa Del Carmen
Caribbean Paradise Resort And Spa
Dolce Vita Caribe Beach Playa del Carmen
Dolce Vita Caribe Beach
Dolce Vita Caribe l Carmen

Frequently asked questions

Does Caribbean Paradise Hotel & Spa - 5th Avenue have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

Is Caribbean Paradise Hotel & Spa - 5th Avenue pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caribbean Paradise Hotel & Spa - 5th Avenue?

Self-parking is available for USD 14 per day.

What time is check-in at Caribbean Paradise Hotel & Spa - 5th Avenue?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Caribbean Paradise Hotel & Spa - 5th Avenue?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Caribbean Paradise Hotel & Spa - 5th Avenue located?

Located in Downtown Playa del Carmen, this spa hotel is within a 10-minute walk of Quinta Avenida, Mamitas Beach and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are also within 6 mi (10 km).

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Caribbean Paradise Hotel & Spa - 5th Avenue Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 213 out of 744 reviews
Rating 8 - Good. 244 out of 744 reviews
Rating 6 - Okay. 157 out of 744 reviews
Rating 4 - Poor. 68 out of 744 reviews
Rating 2 - Terrible. 62 out of 744 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10

Nice clean room and very kind and helpful staff, but also noisy apartment and dirty pool.
Stayed 5 nights in Jun 2025

10/10

Walkable.
Stayed 1 night in May 2025

10/10

The hotel was centrally located it had a spa , cafe , restaurants all around. Across the street was a shopping mall, at night the area was filled with people having dinner at restaurants and bars with live music. The best part was the friendly staff, Sofia and Alan were absolutely amazing !! Sofia and Alan warmed our hearts and made our stay at the hotel very memorable!!!
Stayed 1 night in May 2025

2/10

The most terrible hotel I have ever been. Dirty, ugly and disgusting. Contractors working all over with tools and construction materials. Room with concrete beds, dirty bedding, walls, bathroom. Indescribable realty. As soon as I get to the room I rented in another place. No elevator. Not recommended to any human being.
Stayed 6 nights in Jun 2025

10/10

Super cute spot in the perfect location.
Stayed 2 nights in Feb 2025

2/10

Property is under construction and the rooms are small and you can hear other people.. it’s right next to the loudest bar on 5th.. they were drilling at 10-11pm at night and woke up my sons.. they charge 250 pesos to park your car overnight… roof is super low on the second floor also and caused me to hit my head really hard.. TV’s audio was so bad we couldn’t even hear the show.. awful
Stayed 3 nights in Jun 2025

8/10

what i thought was very unique about this property was they had various teas downstairs that were very good then when they would bring new towels they would be animals ! i also thought it was so cool that they had hammocks and chair swings part of some rooms. what i didnt enjoy very much was the bathrooms were not as clean as i wouldve felt comfortable in and sometimes i would find a few bugs but it is mexico. Definitely worth it for your money! i would not suggest a room by the pool because it is open to all the hotel so you may wake up with people swimming outside your window!!
Stayed 3 nights in May 2025

10/10

Good place to eat good and have fun and party!!
Stayed 5 nights in Jan 2025

8/10

Stay was nice, wish the AC could stay on so we didn’t come back to a hot room each time. Staff were great, especially Jessica as she was so helpful with any questions
Stayed 5 nights in Mar 2025

2/10

Hotel in central location but hotel staff rude the hotel pool is dirty they dont clean it. Hotel in bad shape not good maintenance. When you check out they go check the room to make sure you didnt take anything. If your american the parking price is diffrent than being mexican. they charge you more overall i wont stay here again
Stayed 3 nights in Mar 2025

8/10

This property has a wonderful location, right on the corner of 5th Avenue and walkable to the beach and a variety of restaurants. In turn, it can be a little noisy at the night but it didn’t really bother us. The hotel is kept very clean and the decor is charming. We had a wonderful massage at the Spa. Karen at the front desk was very nice, she helped us book our massage and taxis, she gave us information and offered us discounted buffet and beach club. We did try the buffet and it was pretty good. Overall, I would return to this location.
Stayed 3 nights in Mar 2025

6/10

Convenient location but because of this it is noisy with loud music from surrounding bars until late. Keep in mind there is no lift!!! The spa located on the premises was very good.
Stayed 3 nights in Feb 2025

10/10

Excellent location, friendly and helpful staff, appreciated the ease of parking and the included breakfast vouchers - would stay again!
Stayed 1 night in Jun 2024

10/10

Front desk were really nice, great location and price. The only thing was the pool. Water even look green
Stayed 5 nights in Dec 2024

10/10

Everythong was noce. well thank you
Stayed 1 night in Jan 2025

10/10

Loved everything about this place, very convenient location
Stayed 3 nights in Jun 2024

6/10

Staff very friendly and helpful . Room was kept very clean . Bed very comfortable , linen kept clean and in good condition. Without an elevator the stairwell is challenging because there is no handrail and quite dark . Other than that I would stay there again as the location is great for getting around town .
Stayed 21 nights in Jan 2025

10/10

It’s in a good spot everything it’s close to Quinta Avenida
Stayed 3 nights in Aug 2024

4/10

The pool and pool area was really gross. I didn’t see anyone clean it once. There is no bar in the pool area either. The room was nice and the property is clean, but the pool area was terrible. We ended up getting day passes at other hotels. It’s also diagonal from a second floor open air club so it’s pounding music so loud it felt like it was right outside our door. It’s open every night until 3. We actually ended up just staying at another hotel we got a day pass at the last night because we needed a better sleep.
Stayed 5 nights in Mar 2025

8/10

Really good place
Stayed 7 nights in Dec 2023

2/10

The night club downstairs was blasting music till 3am. It was so loud, it seemed like the speakers were IN the room. My wife woke up freezing because the bed had no blankets. Only a single sheet. She had to wrap herself in sweaters.
Stayed 1 night in Feb 2025

10/10

Beautiful boutique hotel very friendly staff great location. Will be staying here again
Stayed 2 nights in Feb 2024

10/10

There in Playa del Carmen for the 3rd time. Perfect Hotel for Partying and Enjoying yourself!
Stayed 4 nights in Apr 2024

2/10

- no elevator. On 4th flr w/luggage - dark and spoky 2nd flr w/ construction - key did not open the door, maid told us to remove the pad batteries and reinstall to reset it.That's when we noticed that they had removed the pad cover to expose the batteries for this purpose -Inside the room the sliding door did not lock -Shower head was broken so the water shot out in a gash like a water fall and trickled at the center. -Water pooled on the side so you would have to walk through the dirty water once you were done showering -Their body wash made the bathroom smell like sewer (we used our own but the smell filled the room with the horrible odor) -no blow dryer -the bed was on a platform which drooped on one side, my wife had to sleep more towards the center forcing me to the other edge -Bed had no cover, no blanket, just 1 sheet - AC was inadequate, and circulation was bad - room was dirty with crums of food - The first night we were so exhausted from the day's activities that we fell asleep, even with the music outside, but the second night which was a Friday the music was turned up to a whole new level.Club was directly under our room and literally did not stop until 3:30am...then all of the people yelling, cleaning glass bottles crashing, and aluminum cans being crushed until 4am.We had to leave. We were told we'd get a credit for the nights we didn't stay along with the parking fee.Then they declined once we were back home. No rest at all. Do not recommend.
Stayed 5 nights in Jun 2025

10/10

Nice place and close to everything.
Stayed 7 nights in Jun 2023