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The Memory at On On Hotel

3.0 star property
Hotel connected to a shopping centre in Old Phuket Town with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Memory at On On Hotel

Building design
Free minibar, in-room safe, desk, blackout curtains
Lobby
Free minibar, in-room safe, desk, blackout curtains
Property amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Free minibar, in-room safe, desk, blackout curtains

Superior Room

Highlights

Air conditioning
Fridge
Free minibar items
HDTV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
HDTV
Blackout curtains
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout curtains

Junior Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
HDTV
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Lobby
Courtyard by Marriott Phuket Town
Pool
Parking included
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (250)
The price is S$189
includes taxes & fees
3 Dec - 4 Dec
Courtyard by Marriott Phuket Town
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About the area

Map
19 Phangnga Road, Tambon Talad Yai, Phuket, Phuket, 83000

What's nearby

  • Phuket Weekend Market - 4 min walk - 0.4 km
  • Limelight Avenue Phuket - 8 min walk - 0.7 km
  • Thai Hua Museum - 8 min walk - 0.7 km
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park - 17 min walk - 1.4 km
  • Central Festival Phuket Shopping Center - 4 min drive - 3.3 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 50 min drive

Restaurants

  • ‪ตู้กับข้าว - ‬1 min walk
  • ‪Anfield Cafe - ‬1 min walk
  • ‪คุณจี๊ดยอดผัก - ‬2 min walk
  • ‪นิดา ก๋วยเตี๋ยวเรือ 19฿ - ‬1 min walk
  • ‪Café Amazon - ‬1 min walk

About this property

The Memory at On On Hotel

Hotel near Phuket Weekend Market
Close to Patong Go-Kart Speedway and Phuket Offroad Fun Park, The Memory at On On Hotel provides amenities, such as an airport shuttle and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A round-trip airport shuttle (surcharge), a gift shop and a 24-hour front desk
  • A front desk safe, ATM/banking services and tour/ticket information
  • Luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at The Memory at On On Hotel have comforts, such as air conditioning and free stocked minibars, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 705 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: THB 900 per vehicle (one way)
  • Rollaway bed fee: THB 705 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 0835555002231

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Memory Hotel Phuket
Memory Phuket
The Memory At On On Hotel Phuket/Phuket Town

Frequently asked questions

Is The Memory at On On Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Memory at On On Hotel?

The Memory at On On Hotel doesn't offer parking.

What time is check-in at The Memory at On On Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at The Memory at On On Hotel?

Checkout is at noon.

Does The Memory at On On Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 900 per vehicle applies.

Where is The Memory at On On Hotel located?

Located in Old Phuket Town, this hotel is within a 5-minute walk of Thavorn Museum and Phuket Weekend Market. Phuket Baba Museum and Talad Yai Market are also within 10 minutes.

The Memory at On On Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 344 out of 549 reviews" "
Rating 8 - Good. 174 out of 549 reviews" "
Rating 6 - Okay. 23 out of 549 reviews" "
Rating 4 - Poor. 4 out of 549 reviews" "
Rating 2 - Terrible. 4 out of 549 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen, Rancho Cucamonga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The boutique hotel is well kept and is aesthetically pleasing but what made it one of the best places to stay for me and my husband was the staff. They were welcoming, helpful and attentive during our stay. We had a late flight out of Phuket and they made it easy for us to enjoy our final night while arranging a taxi ride on one of the busiest nights, Sunday, because there is night market right on the street. The staff was exceptional!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first walked into the property we were greeted my Jenny’s warm smile! We were a little early, but she got us started with the paper work and sat us down in the waiting area drinking tea while we wait for our room. Th rest of the staff who are Alan, Papa, Penny, Amanda, and Nathan were the best people we have met. They were patient. Assured us things would be taken cared of. Recommended places to check out. And we all became friend during our stay at the On On. The hotel is at the center of everything in the city. You can easily walk to where ever. If you’re here on a Sunday you will not have to go far for the night market because it’s literally in front of the building! No worries if you don’t want to be mixed in the crowds inside your room you’ll won’t hear a thing. We stayed in room 202 where there was a small patio where my wife and I read poetry and enjoyed the weather. Next is the hotels cafe, which I highly recommend. They were so nice and welcoming. They offer laundry services and they went above and beyond what we expected them to do! Everything was folded and ready for us to put away. I love the aesthetic of the hotel as well! There’s so much more to say about this place, but just know you won’t be disappointed. Can’t wait to come back to see our friends at On On hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Memory at On On was very quaint and cute. The service from the staff was excellent. It is close to lots of shopping and dining in the heart of Phuket Old Town.
Stayed 1 night in Nov 2024

10/10 Excellent

RHODELLA, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Souksai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are so cute and clean. The bed was very comfortable. Old town Phuket is very cool. Will definitely come back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Vivienne

Stayed 1 night in Jul 2024

10/10 Excellent

DAN KHUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful!! We had a wonderful time staying there!! We definitely will be back!! ♥️
Stayed 2 nights in Jun 2024

10/10 Excellent

Chee Keong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic unique hotel experience at On On!
Memory at On On was a great hotel experience. Excellent service at hotel reception, and checkin and checkout was smooth and efficient. On On is centrally located in Phuket Old Town,with easy access to most areas of Phuket town, yet quiet in the evenings as it is off the main thoroughfare. Rather unique hotel with Peranakan architecture and furnishings. Old World Culture! That’s the reason the hotel is named Memory at On On. Rooms are not so spacious with basic furniture even though we had booked the junior suite. Housekeeping was tardy in cleaning the room on one of the days. Best cappuccino served at the On On hotel cafe. Phuket Old Town is a food paradise, with multiple choices of Thai, Chinese and Western restaurants and cafes. Delicious culinary experience! Overall, highly recommended.
Stayed 3 nights in Jul 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and beautiful building. Unfortunately the noise from other rooms travels so it’s not restful.
Stayed 1 night in Jun 2024

8/10 Good

Letecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was by far the best thing about the hotel. They were very kind and helpful. Room was nice but the walls are very thin and could hear neighbours and people walking in the halls easily. It is a very quiet area (unless it’s Sunday and they have the market on). Beds were very comfortable. Could do with a bit of an upgrade. Like maybe a smart tv in the room? Overall a nice hotel.

10/10 Excellent

james

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pop was amazing with her friendliness and suggestions.
Stayed 2 nights in May 2024

2/10 Terrible

Masha

Stayed 2 nights in May 2024

10/10 Excellent

albert tsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Florinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased and loved the uniqueness of this hotel. The staff was very helpful, one who stood out to us was named Poo, she was awesome! Very helpful, respectful, and polite. Our room was perfect, cool, and comfortable. The only thing was the noise. Walls are very thin in these older hotels. Luckily our neighbors were not all that noisy. All in all our stay was great! We would love to be back!
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohamed Abdeldjalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 3 nights in Apr 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open air lobby, ante room, cafe and bar (with complimentary coffee, tea and nibbles), designed with Thai themes and Sino-Portuguese structure. The fountain behind check-in is soothing and quiets the sounds of local activity. A few of the first floor appointments harken to a romantic era of travel. Stairways lead guests to 2nd floor guest rooms, accessible via communal areas (all under roof and open air. Yes, the guest rooms are air-conditioned! The Carpenter Room has French Doors opening to a small terraced area with cafe table and 2 chairs. The Memory at On On hits all the right notes to make your stay welcoming and memorable. The staff defines hospitality, and Little Phuket, the restaurant a block from the hotel, has the best Green Panang Curry!
Stayed 1 night in Apr 2024

10/10 Excellent

Christian

Stayed 2 nights in Apr 2024

10/10 Excellent

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel! Its our second time staying at the hotel and they certainly don’t disappoint. Rooms are beautiful. Staff are fabulous and restaurants and shops Are close by walking distance.
Stayed 1 night in Apr 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it the air conditioning was amazing
Stayed 1 night in Apr 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Evelyn

Stayed 2 nights in Mar 2024

8/10 Good

Sadhana, Orpington

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel in itself is lovely. The staff especially pop were very attentive just a bit of a language barrier. Shame they don’t offer breakfast although there is capacity for it. But what was a nice touch is they have water tea/coffee and small snacks for free. The area is pretty noisy unfortunately and seeped into our room of an evening was a bit difficult to sleep.
Stayed 2 nights in Mar 2024