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Ngoc Chau Hotel

3.0 star property
Tuscan-style hotel with 24-hour business centre and 24-hour front desk

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Ngoc Chau Hotel

View from property
Breakfast, lunch, dinner served; Vietnamese cuisine
View from room
Property amenity
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

6.8 out of 10
Guest amenities rating.
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Laundry
    Laundry
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Ocean View Suite

View from room

Ocean View Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Deluxe

Minibar, in-room safe, desk, blackout curtains

Ocean View Deluxe

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio (with Jacuzzi)

Minibar, in-room safe, desk, blackout curtains

Studio (with Jacuzzi)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Jetted bath
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Mountain View Deluxe

Minibar, in-room safe, desk, blackout curtains

Mountain View Deluxe

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
Free bottled water
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
66D Tran Hung Dao St., Block 9, Ward 7, Phu Quoc, Kien Giang , 920000

What's nearby

  • Phu Quoc Night Market - 6 min walk
  • Dinh Ba Thuy-Long Thanh-Mau - 7 min walk
  • Dinh Cau - 9 min walk
  • San Van Dong Duong Dong Stadium - 3 min drive
  • Phu Quoc Beach - 10 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 15 min drive

Restaurants

  • ‪Xin Chào Seafood Restaurant - ‬1 min walk
  • ‪Nage Eatery - ‬3 min walk
  • ‪Crab House - ‬3 min walk
  • ‪Cafe Xin Chao - ‬1 min walk
  • ‪Phở Sài Gòn - ‬6 min walk

About this property

Ngoc Chau Hotel

Property highlights
Located close to Phu Quoc Night Market, Ngoc Chau Hotel provides a terrace, a coffee shop/cafe and a garden. The on-site restaurant offers breakfast, lunch and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Local cuisine breakfast (surcharge), 1 meeting room and a banquet hall
  • Barbecues, a 24-hour front desk and luggage storage
Room features
All guest rooms at Ngoc Chau Hotel feature thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 9:00 AM for a fee: VND 150,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2017
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately VND 150000 for adults and from VND 100000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Ngoc Chau Hotel Phu Quoc
Ngoc Chau Phu Quoc
Ngoc Chau Hotel Phu Quoc Island
Ngoc Chau Hotel Hotel
Ngoc Chau Hotel Phu Quoc
Ngoc Chau Hotel Hotel Phu Quoc

Frequently asked questions

Is Ngoc Chau Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ngoc Chau Hotel?

Self-parking is free at this property.

What time is check-in at Ngoc Chau Hotel?

Check-in begins at 2 PM.

What time is check-out at Ngoc Chau Hotel?

Checkout is at noon.

Where is Ngoc Chau Hotel located?

Situated near the beach, this hotel is within a 10-minute walk of Phu Quoc Night Market, Dinh Ba Thuy-Long Thanh-Mau and Dinh Cau Beach. Dinh Cau and San Van Dong Duong Dong Stadium are also within 2 miles (3 km).

Ngoc Chau Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 6 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staff,grat breakfast A real bargain at a reasonable price
Stayed 6 nights in Jan 2020

8/10 Good

Thuy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Many varieties of breakfast and staff are nice too
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly and helpful. We exchange money right there at the front desk. The staff even booked us our boat trip to Rach Gia. Very friendly and helpful.
Stayed 2 nights in Jun 2019

10/10 Excellent

Lee Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

LY, Petaling Jaya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, nearby restaurant, night market and convenient shop. Staff are friendly.
Stayed 3 nights in Apr 2019

8/10 Good

Shawn

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Tai Heung

Liked: Cleanliness, room comfort
Need some improvement
No safety deposit box. Door latch broken. Receptionists are friendly and helpful
Stayed 3 nights in Feb 2019

10/10 Excellent

Duane, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly and helpful. Facility is clean and quiet. Price is reasonable for a Ocean front property. Overall is a pleasantly surprise deal that we had. I'd recommend for travelers on budget.
Stayed 3 nights in Mar 2018

6/10 Okay

ken, san francisco

Nice view of ocean but no access to water or beach. Hotel room was basic and excellent AC. Breakfast was basic but location to NightMarer was good, 5 min walk.
Stayed 2 nights in Feb 2018

10/10 Excellent

DUy

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, Greater staffs
My friends and I stayed here for a couple days in Jan 2018. They located a few minutes walk to Phu Quoc night market. The room was clean and had really nice view of the beach. The only complaint we had was that the bed was hard, other than that everything was great. They have free, delicious breakfast everyday on their rooftop restaurant. They also rent out scooters for you to ride around the island for 150000 vnd ( which i highly recommended, it was super fun and easy to ride). The staffs were friendly, they provided many tours and restaurants recommendation if you asked them. We asked them for places to go around the island and they were nice enough to ride with us and show us around, free of charge. I would definitely stay here again!
Stayed 3 nights in Jan 2018

10/10 Excellent

Steven, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly staff
Cheap price for 3 stars hotel, very nice and friendly staff. We will come back again..
Stayed 2 nights in Dec 2017

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel; no beach access.
Stayed 1 night in Dec 2017

4/10 Poor

Mick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phu Cap - Better terms were deleted
Hotel managers need to go and read their WEB page - at every corner they have tripped up. Starting with issues at check-in, a room with the hardest beds possible, room doors that all need adjustment such that they have to be slammed to be closed (think about that at 2am). Breakfast was a joke with a very limited range of food and, when it ran out it was not replenished. We were checked into room #507 beneath the 6th floor restaurant. A large patch had been cut out of our bathroom ceiling and, frequently, a commercial exhaust fan somewhere in the building roared. When we complained, they turned it off - for that day. We returned from an excursion and they had turned off our airconditioner - to save money said the management when we complained. But, our room faced the afternoon sun and they saw fit to open the curtains which we had closed - the room was like an oven. And the airconditioner just coped so it took forever to cool the room back down again. The hotel is setback from the ocean with a "shanty town" between the hotel and the water. A beach exists several hundred metres to the south. As to its star rating, we think the judges were bribed. We loved the area, but look up and down the street - there are accommodation alternatives everywhere. We strongly suggest you explore these.
Stayed 7 nights in Dec 2017

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An honest review!
It's a nicely positioned hotel, being about 15 minutes walk from the centre of town, and close to all the convienences. There is no beach in front of the hotel and it's not right on the waterfront, there's a couple of small buildings/ shacks between it and the water. The bed was firm as seems to be the norm in Vietnam. Beautiful pillow though! Nicely set out bathroom, but the shower cubicle need to be sealed at the base, some water escaped while showering.
Stayed 5 nights in Oct 2017

6/10 Okay

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Björn

Liked: Staff & service
Friendly staff and close to the beach.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly staff and close to both the beach and the town. The rooms were a bit worn but otherwise fine.
Stayed 3 nights in Mar 2020

8/10 Good

Felicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bra!
Alla i personalen kunde inte Engelska men de var väldigt hjälpsamma och speciellt en tjej. De fixade mackor åt oss när vi skulle till flygplatsen. Det var ca 7 min promenad till stranden. Hotellet hjälpte oss att boka taxi, vi fick låna handdukar till stranden. Ac funkade inte första natten men de fixade den sedan. Frukosten var helt ok. Rekommenderar.
Stayed 3 nights in Feb 2020

8/10 Good

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
We had an good stay at this hotel for 3 nights during christmas. The location is central, but not too loud, so that's good. Just a 10 minute walk or so to the night market. Drawback is that you have to go a houndred meters down the street to get to a beach access, but they will lend you beach towels and the beach is nice. This hotel is not at all fancy, but it's satisfactory. A highlight is the restaurant at the top floor - really beautiful view. The breakfast was no more than ok, but it worked. One final drawback is the english of the staff, but then again, it's poor all over Vietnam..
Sunset from the hotel room.
Stayed 3 nights in Dec 2019

10/10 Excellent

jinkyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Dec 2019

6/10 Okay

Miller, Noisy le grand France

Travelled with partner
Faut vérifier équipement sanitaire avant chaque passage client.
Stayed 2 nights in Dec 2019

10/10 Excellent

CHIA WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境很棒 服務很親切 地點離富國島夜市很近很方便 飯店有幾隻貓會在大廳出現很可愛！
Stayed 2 nights in Nov 2019

4/10 Poor

一匹狼, 日本

Disliked: Amenities, property conditions & facilities
良いのは立地条件だけで 良くなかったのは 1屋上の朝食バイキングでは男子従業員の態度の悪さにビックリ 笑顔どころか睨みつけられ喧嘩お売られてるように思えた。挙句にお客さんのソファに座って喫煙してました。 部屋ではソープ、シャンプーなどの明記がなくて困りました、ティッシュもありませんでした。 シャワー等の水栓類の吐出量が少なすぎでした。 ただ、レセプションの一人の女性スタッフが親切にしてくれたのが救いでした。
Stayed 5 nights in May 2019