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"I was made to wait over 8 hours to check in only to be told my booking had been cancelled for an unknown reason. I booked again on 2 other sites & had confirmation but still I was unable to check in. This place is a shambles & I would not stay there even if I was paid to. AVOID THIS PLACE!!!! "

"Booked a sea view room but got a partial with apartment building in majority view."

"There was a severe lack of services to fix problems identified in the apartment. The wifi was not working in either of the rooms and all we were told is it couldn't be fixed. We also had to pay extra money for towels that we wanted to use at the pool. Those towels were taken from us during the 1 in 3 day room cleaning services. I ask for them back but no attempt was made to provide them. "

"I don’t feel comfortable to send my IC/License for homestay. "

"Everything was great"

"4 stars were given because all the electrical outlets in the unit did not have power. As a result, we could not charge our phones, laptop and Apple watch."

"outdated, limited transport, dirty/smelly bed sheets"

"This is managed by Maple Homes. The stay is still at Grand Ion Delemon hotel. Check in process however is not at Hotel Lobby. It is at the L3 carpark as Maple Homes do not have a physical reception desk. Hotel needs upkeep though. But overall, it is still a good stay."