Pan Pacific Hotels & Resorts, Outram hotels

"Great location, wonderful breakfast, and helpful/courteous staff!!"

"Pristine spacious room with a great view, and a friendly omelet chef at breakfast."

"Great"

"Very cute and convenient, I used the gym and laundry facilities. It’s a crowded and friendly place, with people always ready to help. "

"Excellent customer service and customer support. Kudos to all staff !!!"

"We had a great stay at the Mercure ICON. The lobby was modern, clean, and welcoming, and the staff were consistently helpful, professional, and friendly throughout our visit. The breakfast buffet offered a good variety and was a great way to start each day. The location is excellent, just a short walk to Chinatown, with easy access to nearby MRT stations. Both Lau Pa Sat and Maxwell Food Centre were less than five minutes away, making it ideal for exploring Singapore’s local food scene. Rooms are a little on the small side, but that’s typical for the region and didn’t impact our comfort at all. Everything was clean, well-maintained, and perfectly manageable for a family stay. Our flight was delayed on departure, and the staff were extremely accommodating, they let us extend our stay and even kept us in the same room, which was greatly appreciated. We’ll definitely stay here again next time we’re in Singapore."

"Beautiful hotel, great location for walking and lots of dining options nearby. Buffet breakfast was amazing, room was very spacious, Diptyque toiletries in the bathroom. "

"Really fantastic, loved our stay here and wished we could have stayed longer. Our young daughter fell into the rooftoop pool (our fault for not paying attention) and the heroic staff member jumped in without a seconds thought. But even more the hotel was faultless, the rangers club (kids club) was great for the kids, the breakfast buffet was delicious and had complimentary champagne and bloody Mary’s, and the general vibe was luxury and relaxation. So glad we stayed here and will stay again I hope. "

"Amazing staff,ambiance,location,room etc. Highly recommend paying extra to stay in the pacific room. This gives access to the club room which includes breakfast, all day nibbles, 2hours of drinks ( the lime margaritas are outstanding ) as is the champagne, food , 2 items of clothing per person per day laundered and pressed, etc. The extras pay for the extra cost of the room and you get the luxury that accompanies it."