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Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

2.5 star property
Hotel with free breakfast, a quick walk to Byward Market Square

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Exterior
Exterior
Property amenity
Desk, blackout curtains, soundproofing, iron/ironing board
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Gym
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
The price is S$176
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Front of property – evening/night
The Business Inn
Breakfast included
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (6988)
The price is S$153
includes taxes & fees
22 Nov - 23 Nov
The Business Inn
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About the area

Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8

What's nearby

  • Byward Market Square - 9 min walk - 0.8 km
  • University of Ottawa - 10 min walk - 0.9 km
  • National Gallery of Canada - 11 min walk - 0.9 km
  • Parliament Hill - 4 min drive - 2.7 km
  • Canadian Museum of History - 5 min drive - 3.7 km

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 12 min walk
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • ‪La Noodle - ‬6 min walk
  • ‪Brigid's Well - ‬3 min walk
  • ‪Pub 101 - ‬6 min walk
  • ‪Burger Factory - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Hotel near Byward Market Square
Located close to National Gallery of Canada and University of Ottawa, Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel provides free on-the-go breakfast, a garden and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
You'll also find perks such as:
  • Swimming pool
  • Self-parking (surcharge), a banquet hall and coffee/tea in reception
  • ATM/banking services, a front desk safe and 2 meeting rooms
  • A lift, a 24-hour front desk and a vending machine
  • Guest reviews say great things the breakfast, overall value and central location
Room features
All 182 rooms feature comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and highchairs

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant
  • Fitness facility
  • Indoor pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Restaurant
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel have a pool?

Yes, this property has a pool. Pool access is from 7:30 AM to 11:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel on 24 Nov,2024 start from S$175.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?

Self-parking is available for CAD 18.00 per day. Limited spots are available.

What time is check-in at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?

Checkout is at 11:00 AM.

Where is Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel located?

Located in Downtown Ottawa, this hotel is within a 10-minute walk of Byward Market Square and University of Ottawa. National Gallery of Canada and Rideau Canal are also within 15 minutes. Rideau Station is 12 minutes by foot and uOttawa Station is 19 minutes.

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1055 out of 2045 reviews" "
Rating 8 - Good. 604 out of 2045 reviews" "
Rating 6 - Okay. 222 out of 2045 reviews" "
Rating 4 - Poor. 89 out of 2045 reviews" "
Rating 2 - Terrible. 75 out of 2045 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Business traveller
Liked: Staff & service, property conditions & facilities
Hotel is clean , rooms are renovated , services are all good two things I didn’t like , first the wooden cutlery at the breakfast buffet, please find another solution for that , and the fact that there’s a huge homeless encampment across the street is definitely not good for the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rashad, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect,sorry to say a lot of homeless people drunk, chasing you around while outside the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Frederick

Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back
Stayed 2 nights in Nov 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel. No parking left when checking in. Told to park a few blocks away but was in a very unlit & rundown looking area. Hotel is directly across the road from a shelter for the homeless.
Stayed 1 night in Nov 2024

10/10 Excellent

Xiaolu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the service.
Stayed 1 night in Nov 2024

10/10 Excellent

Pierre-Luc

Stayed 4 nights in Oct 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. I was a little disappointed that there was only a shower and not a bath in my room, but all in all it was quite nice.
Stayed 7 nights in Nov 2024

10/10 Excellent

Pavanjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was new and clean. Liked the bench for suitcases. Breakfast was great. Staff was attentive and quick when I asked for an extra bed sheet and towels. There should be separate switches for bathroom overhead light and mirror light. You do not need both on at the same time. Really enjoyed our 2 night stay.
Stayed 2 nights in Nov 2024

8/10 Good

Vladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough parking, we had to go outside property to find parking amidst bad homeless people everywhere around hotel. We had to pay and it was not reimbursed.
Stayed 1 night in Nov 2024

8/10 Good

GANGESHWAR

Stayed 1 night in Oct 2024

8/10 Good

Molina

Stayed 2 nights in Oct 2024

10/10 Excellent

Alice

Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly new property. Clean and helpful staff. Centrally located.
Stayed 1 night in Nov 2024

10/10 Excellent

Tina, Cold Lake

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located within walking distances to dining, shopping, etc.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael Weixian

Stayed 1 night in Oct 2024

8/10 Good

shae, Thorndale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, new, nicely decorated. Free underground parking. A large number of homeless people lining the street, saw several actually doing drugs as we were on our way in.
Stayed 1 night in Nov 2024

10/10 Excellent

Sergio

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Richard

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel and breakfast were very nice. Not happy that parking wasn’t available on the first night.
Stayed 2 nights in Nov 2024

2/10 Terrible

Qi Kang Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Marian

Stayed 2 nights in Jun 2024

8/10 Good

MD MESBAHUL

Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great, just a little difficult to get into underground parking at times due to delivery trucks for building, have patience and we made it in and out several times. We loved the young woman who checked us in, shout out to her Heather was fantastic. Explained so much and told us about the rewards program at the Holiday Inn, yes we signed up on checkout. Also a special thanks to another desk clerk, no name. We received a call from a man at 6:30 pm on Sun Oct 27th asking us to come downstairs. We obliged and found him to be a little hostile, trying to be professional but could not conceal his hostility. He told my Husband that the card was not recorded for payment. I told him Heather had checked us in and all was well, I told him the Mastercard Company is closed on Sunday so if he has a problem on Monday am, I will fix it immediately. When we went downstairs on Monday at 7am, we were informed all was well the card was approved at 6:03am, by the Indian female desk clerk. She was so very nice and told us not to worry about what he said, it was all okay.
Stayed 3 nights in Oct 2024