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"Overall the stay was excellent. The housekeeping staff is the only place for improvement. It took several requests for service to happen and that never cleaned the sand out of the carpet, and the people were not very personable or attentive to detail. The 1st floor housekeeper was excellent and attentive. The pool facilities and staff were excellent. "

"Really appreciated the made to order omelette! And the bagged ice! Our 2 queen room was small and the bathroom configuration was odd but it didn’t impact the comfort of our stay. "

"Very clean! "

"This is the cleanest, friendliest, and well taken care of hotel. You do not even have to leave the hotel for anything. There is also a souvenir shop next door. The food was amazing at their restaurant. You are shuttled to and from the beach. They are there right on time! I had the best time there. I will return again. "

"We had a great time on a last minute get away. The property is modern, amazing views, and most importantly (to me) clean! The staff was terrific, very professional in a laid back beach way. "

"Beautiful property and 1st class service from check in to Voyages Restaurant to check out. We'll be back!"

"Love this place! It was Very clean Staff are sooo friendly. Would recommend to "

"What was good about the stay and property is the staff to start with. When arriving there on the 3rd of this month. I was told that there was no reservation in my name. It has been canceled in April. I canceled the reservation with the third party, which was charging much more. I made reservation through the hotel itself, which i do not know how this reservation was cancelled, even though Expedia sent me a confirmed email. Rara waited on me, who also made the discovery of the cancellation and how my money was taken, which still have not been handle as Expedia said they would. She was very helpful and professional about this situation. Then she got one of the General Manager, Felicity, involved. They worked together to get my husband and I in a room to celebrate our anniversary. Their willness, professionism and caring mannerism made this situation turned a bad situation into a successful situation. Fairfield, you hired two awesome individuals to be part of your team. KUDOS, to Rara and Felicity! The property, itself, was nice and clean. Central located in an area that we could walk to different stores to buy groceries, souvenirs, our phones carrier, buy things for the beach and even two ice cream parlors. Keep hiring people like Rara and Felicity and keeping an Awesome hotel clean and relaxing. Have a good day!"

"Me and my husband and two kids decided to come to the beach last minute for the 4th of July weekend. It was an awesome experience from check in to check out. The room was very clean and taken care of and had all the essentials that we needed for our family. The kids loved the jacuzzi tub in the bathroom! Excellent communication through texts as well, which I personally loved. The pool was awesome and the beaches were beautiful as always. I love that every room has a beach view as well! We will definitely be visiting Palm Beach Resort next summer! "