The US Embassy and the Consulate in Kazakhstan - 3 min drive - 2.7 km
Kazakhstan Ministry of Foreign Affairs - 5 min drive - 4.8 km
Bayterek Tower - 6 min drive - 5.0 km
Astana Arena - 11 min drive - 9.7 km
Getting around
Astana Railway Station - 29 min drive
Astana (NQZ-Nursultan Nazarbayev Intl.) - 30 min drive
Restaurants
Starbucks - 20 min walk
Astana Skate Cafe - 3 min drive
Туран - 7 min walk
Prime Grill Astana - 17 min walk
Tower Pub - 17 min walk
About this property
Oasis Inn
Hotel located in Almaty District
You can look forward to a free breakfast buffet, dry cleaning/laundry services and a bar at Oasis Inn. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre.
Additional perks include:
Train station pick-up service, express check-out and express check-in
Coffee/tea in reception, a lift and a front desk safe
Tour/ticket information, concierge services and smoke-free property
Room features
All 57 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
Down duvets and rollaway/extra beds (surcharge)
TVs with premium channels
Separate sitting areas, fridges and heating
Languages
English, German, Russian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Train station pick-up shuttle (surcharge)
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:00 AM
A bar/lounge
Coffee and tea in common areas
Restaurants on site
35
Family friendly
In-room refrigerator
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Conference centre
Accessibility
Lift
More
1 building
Built in 2010
Smoke-free property
Room amenities
Bedroom
Down comforter
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Towels provided
Entertainment
TV with premium channels
Food and drink
24-hour room service
Free bottled water
Refrigerator
More
Air conditioning (climate-controlled)
Free daily newspapers
Heating
Laptop-compatible safe
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 2:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18
Check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Airport shuttle fee: KZT 3000 per vehicle (one way)
Early check-in is available for a fee (subject to availability)
Rollaway beds are available for an additional fee
A fee will be charged for use of certain facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
Oasis Astana
Oasis Inn Astana
Oasis Inn Hotel
Oasis Inn Nur-Sultan
Oasis Inn Hotel Nur-Sultan
Frequently asked questions
What time is check-in at Oasis Inn?
Check-in start time: 2:00 PM; check-in end time: 2:30 PM. A fee applies for early check-in (subject to availability).
Where is Oasis Inn located?
Located in Almaty District, this hotel is within 1 mile (2 km) of Schoolchildren's Palace and Hazret Sultan Mosque. The US Embassy and the Consulate in Kazakhstan and Palace of Independence are also within 2 miles (3 km).
Oasis Inn Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2 out of 13 reviews" "
10 - Excellent
2
Rating 8 - Good. 7 out of 13 reviews" "
8 - Good
7
Rating 6 - Okay. 3 out of 13 reviews" "
6 - Okay
3
Rating 4 - Poor. 0 out of 13 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 13 reviews" "
2 - Terrible
1
8.6/10
Cleanliness
8.0/10
Staff & service
8.2/10
Property conditions & facilities
Reviews
6/10 Okay
Zarema
13 Nov,2015
Liked: Cleanliness
Disliked: Staff & service
Ok for 1-2 days
Good location, but was a bit disappointed with the service (the fridge was not working, WI-FI was not working, they never rough me a new piece of soap and the breakfast looked like it was there for days.... pretty disgusting)
The stuff tried to be as helpful as they could though.
This is the second time we stay at this hotel and both times we have been very pleased.
A note on transportation: Watch out for guys at the airport trying to sell Taxi service. They will want as much as $60 to take you to the hotel. If you call the hotel when you get there or before hand, then you can get shuttle service for about $17 (3000 Tenge).
If you just want to use a cab: Right outside the airport are taxis that are labeled as such. Stay with those. Right as you walk out of baggage claim a lot of people will offer taxi service and lie that they are official taxis. Then, when you get to the car it turns out its not a cab but a private vehicle. The real taxi drivers wait outside with their cars.
Verified traveller
6/10 Okay
Verified traveller
7 Nov,2013
Liked: Cleanliness, staff & service
Budget hotel with excellent service
I booked a budget single room at a good 'Astana' price, and the room met expectations - fridge not working, no tea making facilities, one pillow, heating on high.
The room was very clean and the desk with powerpoint next to it very acceptable. Linen of good quality and clean. Bathroom accessories appropriate.
The staff are very helpful and obliging. They will meet you at the airport and do the shuttle back again (at 2 different prices).
The breakfast was better than would be expected at a budget hotel.
This is a great tourist class hotel. I stayed in another hotel in Astana earlier on my trip that had more "stars" but the Oasis was much better in terms of quality, cleanliness, and comfort. The only knock on it is that it is a bit away from the attractions and business venues, but if you don't mind taking a taxi it's a great option for business travelers.
Very poor experience.
Bedroom is very small.
Beds are hard as if sleeping on the floor.
No toilet paper !
No safe
No mini bar (althoutgh the staff was asking if I took something from the mini-bar ; which would have been difficult considering it was empty) !
No remote control for the ventilation system.
Have been waken up by the staff at 7 AM to ask me to give back the iron that I was borrowing at 1 AM !!
No cleaning during the week-end.
No hot water for a while.
Breakfast is disgusting. Coffee : instant powder to mix by yourself.
Awful service. No way to return there !
JO
8/10 Good
Terry, Hong Kong
4 Aug,2011
Liked: Staff & service
Modest hotel with exceptional staff in the heart of Astana
I stayed at the Oasis for two nights on business. The rooms are large and rambling, but dark and reminiscent of that unique style that Soviet architecture contributed to ... concrete! However, the enthusiasm and dedication of the staff more than make up for style. Two staff even accompanied me to the nearby mini-market to help negotiate purchases in Russian. Great experience overall!
Great hotel and very helpful and nice staff. Room was a good sized and there is no noise from the street. Location is good, only few minutes to the Baiterek tower/business centre by bus.