Novalesa Hotels from S$117

"We stayed at this hotel during our ski trip and overall had a pleasant stay. The location is excellent, with direct access to the ski slopes which made getting out on the mountain very easy. Having the ski rental shop inside the hotel was also very convenient and saved us a lot of time each morning. The spa area, however, felt a bit outdated and would definitely benefit from a refresh. While it is a nice facility, it doesn’t quite match the expectations you might get from the photos. The outdoor pool looks fantastic in the pictures, but unfortunately the water temperature was much colder than expected. As a result, the pool was empty most of the time during our stay – it simply wasn’t warm enough for most guests to use comfortably. Overall, the hotel has a great location and some very convenient features for skiers, but the spa and pool area could be improved to better match the rest of the experience."

"Had an amazing stay at the lift hotel. Staff were very friendly and accommodating. Thank you!"

"The staff was always helpful and so friendly. We loved the breakfast each morning and the ease of using the downstairs ski shop to get outfitted for the slopes each morning. The bar was the perfect place to meet up with friends for a cocktail after a day of skiing. 10/10 would recommend and hope to visit again soon! Thanks Experiemental. "

"Best staff of any 5 star hotel either of us have ever stayed at. Nothing too much trouble. Exceptional people skills. Left with the impression every staff member GENUINELY wanted to help you, as opposed to it just being their job. Both myself and travelling companion extremely impressed and instantly put at ease and relaxed by the whole team. Thank you for a wonderful stay, next time hopefully we can stay longer."

"Clean and very helpful reception "

"Absolutely fantastic. Great location. Lovely staff. Maybe a pack on arrival regarding buses and ski passes etc. There are a lot of questions on a ski trip. Maybe also have spa use in the day for this not skiing. Lovely staff at bar, restaurant and front desk. Cleaning team lovely too. Thank you "

"The room was spotless, all the staff were lovely, the breakfast was delicious, the hotel was clean! I would recommend "

"Room was very clean and staff very friendly. The breakfast offering is decent similar to most hotels on the continent. The mini bus to the ski lifts is very reliable, I think it would be really great if it ran later into the evening. "

"Friendly and helpful staff"