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Niseko Grand Hotel

3.0 star property
Ski hotel with a free shuttle to the slopes

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Niseko Grand Hotel

Hot springs
Hot springs
Property grounds
In-room safe, desk, iron/ironing board, free WiFi
Aerial view

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included
The price is S$113
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese Style Room

In-room safe, desk, iron/ironing board, free WiFi

Japanese Style Room

Highlights

Air conditioning
Fridge
LED TV
Hairdryer
Toilet with electronic bidet
Free bottled water
Electric kettle
Digital channels
  • 24 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

Highlights

Air conditioning
Fridge
LED TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Room

In-room safe, desk, iron/ironing board, free WiFi

Japanese Western Style Room

Highlights

Air conditioning
Fridge
LED TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 21 sq m
  • Sleeps 6
  • 2 Single Beds

Similar properties

Combined shower/bathtub, free toiletries, hair dryer, slippers

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Parking included
Free WiFi
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8.4 out of 10, Very good, (834)
The price is S$140
includes taxes & fees
25 Nov - 26 Nov
Hilton Niseko Village
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About the area

Map
412 Niseko, Niseko, Hokkaido, 048-1511

What's nearby

  • Annupuri - 15 min walk - 1.3 km
  • Niseko Moiwa Ski Resort - 17 min walk - 1.4 km
  • Niseko Annupuri Gondola - 3 min drive - 2.5 km
  • Niseko Annupuri International Ski Area - 3 min drive - 2.9 km
  • Niseko Mountain Resort Grand Hirafu - 25 min drive - 14.2 km

Getting around

  • Niseko Station - 7 min drive
  • Rankoshi Station - 18 min drive
  • New Chitose Airport (CTS) - 120 min drive

Restaurants

  • ‪ミルク工房ニセコヌプリホルスタインズ - ‬5 min drive
  • ‪バー&グリル - ‬8 min drive
  • ‪MANDRIANO - ‬6 min drive
  • ‪P.I.C-DINERピーアイシーダイナー - ‬17 min walk
  • ‪松きち - ‬2 min drive

About this property

Niseko Grand Hotel

Hotel near Niseko Moiwa Ski Resort
You can look forward to an indoor mineral hot spring (onsen), laundry facilities and conference space at Niseko Grand Hotel. Hit the slopes at this hotel, offering a free ski shuttle, ski equipment hire and skiing lessons. Treat yourself to a massage or other spa services. The on-site restaurant, Shiribeshi, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Japanese breakfast (surcharge), a free bus station shuttle and hot springs on-site
  • A banquet hall, a gift shop and free newspapers
Room features
All 69 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Free toiletries and hairdryers
  • 20-inch LED TVs with digital channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:00 AM to 6:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free ski shuttle
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:30 AM for a fee
  • A restaurant

Restaurants on site

  • Shiribeshi

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2,110 square feet of conference space

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Niseko Grand Hotel
Niseko Grand
Niseko Grand Hotel Hotel
Niseko Grand Hotel Niseko
Niseko Grand Hotel Hotel Niseko

Frequently asked questions

Is Niseko Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Niseko Grand Hotel?

As of 24 Nov,2024, prices found for a 1-night stay for 2 adults at Niseko Grand Hotel on 25 Nov,2024 start from S$113.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Niseko Grand Hotel?

Self-parking is free at this property.

What time is check-in at Niseko Grand Hotel?

Check-in start time: 2 PM; check-in end time: 11 PM.

What time is check-out at Niseko Grand Hotel?

Checkout is at 10 AM.

Where is Niseko Grand Hotel located?

Conveniently located near to the ski slopes, this Niseko hotel is within 1 mile (2 km) of Kanro-sui, Niseko Moiwa Ski Resort and Annupuri. Niseko Annupuri International Ski Area is 1.8 mi (2.9 km) away.

Niseko Grand Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 65 out of 311 reviews" "
Rating 8 - Good. 125 out of 311 reviews" "
Rating 6 - Okay. 80 out of 311 reviews" "
Rating 4 - Poor. 25 out of 311 reviews" "
Rating 2 - Terrible. 16 out of 311 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Staff not very friendly, but okay
Stayed 5 nights in Mar 2024

10/10 Excellent

Shawn

This hotel is definitely dated looking on the exterior and public circulation spaces. But the western rooms were just renovated and are quite nice. The Onsen is fantastic. The breakfast is also great. I kind of forgot it was included in the rate I chose. It’s also great they have a free shuttle. It’s mostly convenient. There’s also a public bus stop at the front door. I’d say location is the main downside for most people. It’s not overly walkable to anywhere without some effort. I might end up there again. It was my first trip to Niseko, so I really didn’t know the layout yet. Now that I’ve got a good feeling for the area I’ll look and see what other options exist closer to the hills/dining options. I definitely dont want to be at a busier resort area like Hirafu, but wouldn’t mind being walkable to Moiwa or Annupuri. Would make choosing when to start or stop skiing easier. Mind you.. that Onsen is great. I no in a couple times a day before breakfast and after skiing. It’s open about 22.5 hours a day.
Stayed 7 nights in Feb 2024

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, tea and kimonos in the room, heated toto toilet, great lighting, plenty of space for clothes & luggage in the room. Warm, welcoming staff, English was good and a great Onsen!! Nice to share the outside mineral water lagoon with my husband. Felt like a ski lodge enjoyed all the fellow skiers on the bus to 10 minute drive to Annupuri resort frequent schedule.
Stayed 4 nights in Jan 2024

4/10 Poor

Gabriele

Business traveller
Disliked: Staff & service, property conditions & facilities
Old and tired
The hotel needs a good renovation. Very old and tired. The rooms I booked (Japanese style vs western style) were not respected, and one of the rooms did not have a shower. The onsen is good but too many people using it do not how to behave and really ruin the experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shared onsen
Stayed 1 night in Jan 2024

10/10 Excellent

Juan Lorenzo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible open-air bath -- recommend visiting in the winter. Not a lot of areas close by to eat, but accessible via car.

10/10 Excellent

Jose

Stayed 4 nights in Jan 2024

10/10 Excellent

YenHsing

Stayed 10 nights in Dec 2023

6/10 Okay

Kevin

Stayed 6 nights in Dec 2023

6/10 Okay

Elaine

Stayed 2 nights in Feb 2023

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Onsen at the hotel. Staff is very welcoming and helpful. Breakfast is great at the hotel. The only downside is the distance to most restaurants. Shuttle service to the ski hills is super convenient and well timed. Would suggest renting a car if you have a group of 4 or more. Great experience though, definitely recommend.
Stayed 7 nights in Feb 2023

10/10 Excellent

kade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff. Best onsen
Stayed 1 night in Feb 2023

8/10 Good

Karly

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Property is dated, but onsen and shuttle around the mountain made it a good stay.
Stayed 5 nights in Feb 2023

6/10 Okay

Asha

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

4/10 Poor

Jacqueline

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Nice onsen with a mixed bath area. Many bugs in the room and old bedding and mattress. Old spiderwebs on the ceiling. Water damage on the walls. I suggest only visiting as a day trip to the onsen. They offered to clean the room when we mentioned the bugs, but we decided it was too uncomfortable to stay overnight and drove home instead.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Onsen and dinner very good. Hotel come with shuttle bus to connect with snow resort.
Stayed 5 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
No accommodation was made for illness.
We had to cancel due to the corona virus epidemic. My husband was already sick. No accommodation was made.
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was great. Staff were helpful. Building itself is old and needs a face-lift
Stayed 5 nights in Feb 2020

8/10 Good

Yeen Kee

Liked: Cleanliness, room comfort
Good stay but very poor Wifi services
4th time stay here to ski in Niseko Hirafu. Hotel location is isolated with limited transportation. at least has shuttle to ski resort but to Hirafu, limited time. Stay are fine but only the hotel Wifi is very bad. If the charge is more than $250, not worth staying during Ski period
Stayed 8 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here. MISLEADING and rundown
Very disappointed with the beginning of our trip this place was horrible, dirty, run down and misleading. I have traveled all over the world and have never experienced a hotel like this. There was no description on this distance away from EVERYTHING. The shuttles are minimal and I want EVERYONE to know this. There is no description that a shower will not be in your room. You have to shower on a Community bench in the Onsen. I understand the culture, however there needs to be a description so everyone knows. The room was very run down and dirty. We had blood on our sheets. Walls are cracked.. carpet torn not updated.. I have never needed to write a review but I want everyone to know this place is misleading for people flying across the world for the snow.. The location is not best for people not having transportation especially at night if you want to into town. Taxis are difficult. When talking with the staff they had left an intern to run the front desk and she was not very helpful or educated on our issues and how to help the customer when there is an issue.. overall do not stay here if you really want to experience Niseko and it’s amazing snow. We ended up funded an amazing hostel and they made our experience epic.
Stayed 4 nights in Jan 2020

8/10 Good

Aaron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen and shuttle were amazing! Very useful and convenient
Stayed 3 nights in Jan 2020