Highgate Independent, Miami Beach hotels

"My room was quite small but clean. Nice linens. It was very muggy and actually cold. No heat in the rooms and once the air conditioning went off the room smelled musty. The highlight of my stay was being served breakfast by Franchesca. She was friendly and very quick. Lovely girl. The hotel can make some easy improvements like having cups next to the chilled water container. Out of 4 days there were only cups once. Waiting for someone to notice to and give you a glass took forever. Carpets in...

"The staff was wonderful and helpful. They let us store our luggage while we went to the beach. The shower tile was super grungy and smelled, and the light system was quite difficult to figure out. The pool looked dirty, but it was so close to the beach!. We will consider staying again."

"Liked the beach area and the gentlemen running it. They did a good job of monitoring the chairs and making sure those using them were actually from our hotel. Very kind young men. Housekeeping did a good job of cleaning, but often forgot an item or two in terms of changing out towels, garbage cans, etc. Our safe did not work and our frig was unplugged when we arrived...which we didn't realize until the next morning. We pulled it out from the wall and plugged it in. Housekeeping came after...

"Excellent experience! "