Starwood Capital, Menlo Park hotels

"We enjoyed mostly everything and appreciated the welcome we received at check-in. We’re disappointed with the misinformation given to us before booking our reservations. I called twice to confirm your hotel offered shuttle service to SF airport, since it was listed as one of the hotels in the Bay Area. I was told by 2 different employee’s that the shuttle covered 3 airports including SF. We check in and find out it’s not the case, so unfortunately we have to pay $70+ for an Uber. Though it’s a cozy hotel, we wouldn’t have booked a night here if we were given correct information. Please let the answering service know the correct answer, I thought I was speaking to the front desk clerk, not an outside CSR."

"Good spot"

"Quiet stay, wonderful breakfast options. "

"Thanks for the good service "

"Nice staff, nice room, arrived at midnight so it’s a bit hard to find a parking space "

"A beautiful modern hotel in an Urban setting. Conveniently located near US 101, Google campus and Shoreline trails . Hotel have superb amenities, a pool, sauna, and gym complete with equipments. Staff are very helpful. Would stay there again."

"Everything ok"

"The property was very clean and they had awesome breakfast."

"N/A"