Okura Hotels & Resorts, Maui hotels

"Nice resort. Staff was mixed, some very helpful and nice, but others not so much. I do wish there were a couple more food options, the few places all had the same mix of items. It was really crowded at times throughout the stay. Room was nice, but quite small. Had a nice trip overall."

"We had an issue with our rental car on the way from the airport to the property. The valet guts were so helpful and accommodating to us! As our first impression of the property, they could not have done better. All the staff were friendly. We did have a view of the ocean and the pool from our room."

"Yes"

"Not clean at all. Very deceiving photos that were not what the property actually looked like. "

"staff was very friendly and accommodating. Property was clean and beautiful. Great location"

"We were a party of 6 spread into 2 rooms. We were in the tower, which was fine- although not that convenient since we were at the kids pool everyday, which is on the other side of the resort. The housekeeping service was excellent- never disturbed us - always working around when we were out. Rooms were left tidy and clean. Mostly, we spent our days at the kids pool. Chairs were plentiful and service was top notch. Easy to order lunch and drinks without having to go anywhere. Pool was really awesome for kids to play at and the water slides were great. Always kept clean and accessible. Towels and complimentary sunscreen were amazing. Our kids also enjoyed the lobby area and games room. We had a family member babysit kids in this area while we went for dinner and it was easy to keep them all entertained. The resort shops had nice beach wear and the store has whatever you might want. We didn't rent a car and felt that we had a great time staying at the resort all week. Small groceries and hot/cold deli is available across the street at Island Grocer. I would have liked a fridge that was a little bigger. The shops at the mall across had nice summer clothing and I bought some new pieces there. We ate at the buffet a few times and the food was delicious and the value was good if travelling with kids 5 and under. There was low cost DIY laundry at the bottom of tower- which we appreciated. We had a wonderful holiday!!"

"We had the ocean view suite and we could see the ocean and the pool. Our suite had 2 balconies (one in the master bedroom and another off the living room). The kitchen area had everything we needed to prepare our meals. It was also a bonus that we had an in-suite washer and dryer. Overall a wonderful experience "

"Very nice place not a lot of activities to do and only has 1 shop. Could use a better way of letting people know what and where the limited activities were "

"The staff upgraded us to ocean view room. The room has srunning views of the ocean. One of our most memorable experiences in Maui!!. Thank you Hana-Maui! Will definitely go back in the future."