Shangri-La Hotels and Resorts, Manukan Island hotels

"Excellent staff service and good ambience, will visit next year - keep up the good work"

"Head of concierge Sopry was amazing sorting everything out. Allen was at the airport to take us to the hotel and was also very helpful. "

"Only overnight stay to catch a flight. Hotel stay generally pleasant. Breakfast provided. Only drawback is the hotel is located on the wrong side of the city on a very busy road."

"Comfortable, clean, safe. Very attentive and friendly staff."

"Second stay this time. My go to hotel every time I visit KK."

"Thank you for showing your hospitality/"

"Hotel was ok but I received room on lowest possible floor and with main road outside. Absolutely not happy 😫"

"Clean room and very comfortable bed and pillow. "

"We were given a room looking out to the sea; great view. Once the vacant lot between the hotel and the sea is constructed, the view of the sea will be blocked. Bed is comfortable. Service is good. What pulled down the score is the hotel conditions. There are stains along the edging of the shower screens and walls. The bathroom grout is clean. There are moldy spots in the tiles of the swimming pool grout at the water level."