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Sheraton Universal Hotel

4.0 star property
Hotel with a fitness centre, a quick walk to Universal Studios Hollywood

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Universal Hotel

Meeting facility
Exterior
43-inch LCD TV with cable channels, TV
Poolside views, open selected days
Water view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
The price is S$294
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Family Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Family Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 29.8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Lanai

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Queen Beds, Non Smoking, Lanai

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, a heated pool, pool loungers

Hilton Los Angeles/Universal City

Pool
Pet-friendly
Restaurant
Air conditioning
8.8 out of 10, Excellent, (2461)
The price is S$361
includes taxes & fees
19 Jan - 20 Jan
Hilton Los Angeles/Universal City
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About the area

Map
333 Universal Hollywood Drive, Universal City, CA, 91608

What's nearby

  • Universal Studios Hollywood - 8 min walk - 0.7 km
  • Universal CityWalk - 12 min walk - 1.0 km
  • Warner Brothers Studio - 6 min drive - 4.4 km
  • Hollywood Bowl - 6 min drive - 4.4 km
  • Hollywood Walk of Fame - 7 min drive - 5.8 km

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 10 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 18 min drive

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬18 min walk
  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Krusty Burger - ‬7 min walk
  • ‪Antojitos Authentic Mexican Grill - ‬9 min walk

About this property

Sheraton Universal Hotel

Upscale hotel near Universal Studios Hollywood
Located close to Warner Brothers Studio and Hollywood Bowl, Sheraton Universal Hotel provides a poolside bar, a terrace and a garden. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, The California's, offers breakfast and lunch. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Luggage storage, smoke-free property and multilingual staff
  • A lift, tour/ticket information and wedding services
  • Guest reviews say great things the breakfast, pool and helpful staff
Room features
All 461 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hairdryers
  • 43-inch LCD TVs with premium channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

Arabic, Chinese (Mandarin), English, French, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 39.60 per night)
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • In the Mix Lobby Bar
  • The California's
  • The Reel Pool Bar

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 32,774 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 18 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self-parking fee: USD 39.60 per night (in/out privileges)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Does Sheraton Universal Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Sheraton Universal Hotel?

As of 2 Jan,2025, prices found for a 1-night stay for 2 adults at Sheraton Universal Hotel on 2 Feb,2025 start from S$293.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Universal Hotel pet-friendly?

Yes, Sheraton Universal Hotel allows pets (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Universal Hotel?

Self-parking is available for USD 39.60 per night. Valet parking is available for USD 55 per night.

What time is check-in at Sheraton Universal Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sheraton Universal Hotel?

Checkout is at 11:00 AM.

Where is Sheraton Universal Hotel located?

Situated near the airport, this hotel is 0.4 mi (0.7 km) from Universal Studios Hollywood, and within 3 mi (5 km) of Warner Brothers Studio and Hollywood Bowl. Capitol Records Tower and TCL Chinese Theatre are also within 6 mi (10 km). Universal City Station is 8 minutes by foot.

Sheraton Universal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2280 out of 3710 reviews" "
Rating 8 - Good. 734 out of 3710 reviews" "
Rating 6 - Okay. 354 out of 3710 reviews" "
Rating 4 - Poor. 178 out of 3710 reviews" "
Rating 2 - Terrible. 164 out of 3710 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana

Stayed 2 nights in Dec 2024

4/10 Poor

Mandeep

Travelled with family and small children
Not happy with room
Stayed 4 nights in Dec 2024

8/10 Good

Martin Ulloa jr

Travelled with family
Liked: Cleanliness
The proper t y is an iconic , hotel, but the staff was not very welcoming or greeatable due to the new year experience.
Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For me nothing unique. But. Convenient to where I was going
Stayed 3 nights in Dec 2024

10/10 Excellent

lilieth

Liked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Anuhea

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
When you pay this kind of money for a stay you expect a certain standard or effort and attentiveness from the staff. On the first day of our stay the shower didn’t work and the handle actually broke off. Our flight was delayed and we called the front desk around 12:30am and waited for their technician for over an hour but because we were so tired we called back to cancel. The next morning we went to the front desk and requested our room to be cleaned and our shower to be fixed around 9am. We had a long day but when we arrived after midnight our room was not cleaned and the shower had NOT been fixed. This would now be 2 days of no showering. Called front desk again and held for the supervisor who finally got the technician after almost 40 minutes. The shower was fixed. The next day we came back and the Kleenex wasn’t stocked, there was not enough towels so we had to share because again we are back after midnight, there was no shampoo or conditioner in the bottles they were empty so clearly cleaning service did not check. The following day there was no bath towel so we had to use face towels for the floor and almost slipped because the shower doesn’t keep the water in the bath. No complimentary water was refilled and also for a family of 4 they only give 2 water bottles. On the day before our last day the cleaners left trash in the trash can and used globes on the floor. For their grab and pay food they don’t let you know that there is no condiments and apparently it’s not a
Stayed 5 nights in Dec 2024

2/10 Terrible

Amandeep

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked 3 rooms with 2 queen size beds each through Expedia but given King size sofa beds for all rooms . Manager told me it’s Expedia who messed up and they told me vice versa
Stayed 2 nights in Dec 2024

6/10 Okay

Visna

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I was excited to celebrate my son’s 21st birthday. When we arrived our sink was dirty. Hair in the drawers and floors nasty. Not worth the price.
Stayed 2 nights in Dec 2024

10/10 Excellent

JING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Universal Studio.
Stayed 2 nights in Dec 2024

6/10 Okay

Peter

Travelled with family
Disliked: Amenities
Our family of 3 stayed 3 nights over a weekend. The property looks nice and the young valet that initially greeted us was good. The gentleman who checked us in was quick and efficient. Room looked updated but small. Could have been cleaned a better as we noticed hair from previous guests around the entry area. One of the curtains was broken so it wouldn’t close all the way to block sunlight. The bed was very uncomfortable as was the pillows. My wife and I didn’t get one good nights rest. Then the cherry on top was the noise from the folk next door. You can hear everything like they’re in the same room as we were. On the last night a new guest with a small dog kept us up as he would clear his throat every few minutes and his dog would bark constantly. I reported this to the front desk in person and the lady just said “oh, sorry about that” and that was it. We left.. I thought we’d give Sheraton Universal a try but after this first experience I do not recommend staying here. Had a much better experience at the Hilton just a bit up the hill.
Stayed 2 nights in Dec 2024

10/10 Excellent

Zhiyong

Stayed 3 nights in Dec 2024

8/10 Good

Francine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms nd wished they had more restaurants to eat at.
Stayed 3 nights in Dec 2024

6/10 Okay

Joy

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our staying was excellent
Stayed 2 nights in Dec 2024

8/10 Good

rene

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 3 nights in Dec 2024

10/10 Excellent

Shaoying

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience and very convenient. It was very convenient for our whole family to go to Universal Studios and the observatory. There was a shuttle bus right at the door. Moreover, the front desk staff were very friendly and had a particularly good attitude, always willing to help us.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarvajeet, Bellevue

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay with close walk to Universal Studios.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alejandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to check in and check out! They have buffet style breakfast but they have servers who take their jobs very seriously! They are very attentive and are always making you welcome. Their service is beyond good! Not to mention the food is very good!
Stayed 3 nights in Dec 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Lazaro, Livermore

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place
Stayed 3 nights in Dec 2024

10/10 Excellent

Tara, Chicago

Stayed 2 nights in Oct 2024

6/10 Okay

Andres

Stayed 1 night in Dec 2024

8/10 Good

Jeanny

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Staff was unfriendly, rarely smiles even though it’s not busy. Love the shuttle service. Toilet paper was too thin, kids were complaining it breaks down easily. Easily walkable to universal/ universal city walk. Have concierge that allows you to book a ride to Disney, lax, even Legoland.
Stayed 3 nights in Dec 2024

8/10 Good

Castaralla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely enjoyed my stay here for the holidays… however the food during Christmas Day is limited and “iffy”
Stayed 4 nights in Dec 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Universal Studio. Room is clean.
Stayed 2 nights in Dec 2024