Entire apartment

City Courtyard Apartments & Penthouse

5.0 star property
Luxury London apartment in Tower Hamlets with a 24-hour front desk

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January 2025

Photo gallery for City Courtyard Apartments & Penthouse

View from property
Balcony
Staircase
Living area
Private kitchen

Reviews

5.6 out of 10

Popular amenities

  • Washer
  • Barbecue grill
  • Parking available
  • Outdoor space
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 3 of 3 rooms

Premier Apartment, 2 Bedrooms, Accessible, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • 74 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

Premier Apartment, 3 Bedrooms, Accessible, Patio

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 93 sq m
  • Sleeps 9
  • 3 King Beds

Luxury Penthouse, 2 Bedrooms, Terrace, City View

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 139 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

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About the area

Map
253 Commercial Road, Cheltenham House, London, England, E1 2BT

What's nearby

  • Tower of London - 4 min drive - 1.8 km
  • Liverpool Street - 4 min drive - 2.0 km
  • Tower Bridge - 4 min drive - 2.4 km
  • London Bridge - 5 min drive - 3.0 km
  • The Shard - 6 min drive - 3.7 km

Getting around

  • Shadwell Station - 6 min walk
  • Shadwell DLR Station - 6 min walk
  • Heathrow Airport (LHR) - 70 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The George Tavern - ‬4 min walk
  • ‪Eat Well at Royal London - ‬6 min walk
  • ‪The Hungerford Arms - ‬1 min walk
  • ‪Lahore One Restaurant - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

City Courtyard Apartments & Penthouse

Luxury London apartment in Tower Hamlets with a 24-hour front desk
Along with self parking, this smoke-free apartment building has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and a sofa bed. Housekeeping is available once per stay.
City Courtyard Apartments & Penthouse offers 6 accommodations with washers/dryers and coffee/tea makers. This accommodation is furnished with sofa beds and desks. Beds feature premium bedding. Accommodation at this 5-star apartment has kitchens with fridges, stovetops, microwaves and dishwashers. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels and pay-per-view films. Housekeeping is provided once per stay.

Languages

English, French, German

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedroom
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 floors
  • 6 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Self-parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

City Courtyard Apartments Penthouse Apartment London
City Courtyard Apartments Penthouse London
City Courtyard Apartments Penthouse
City Courtyard Apartments & Penthouse London
City Courtyard Apartments & Penthouse Apartment
City Courtyard Apartments & Penthouse Apartment London

Frequently asked questions

Is City Courtyard Apartments & Penthouse pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Courtyard Apartments & Penthouse?

Self-parking is available for GBP 10.00 per day.

What time is check-in at City Courtyard Apartments & Penthouse?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Courtyard Apartments & Penthouse?

Checkout is at noon.

Where is City Courtyard Apartments & Penthouse located?

Located in Tower Hamlets, this luxury apartment building is within 1 mile (2 km) of Brick Lane, Tower of London and Liverpool Street. Tower Bridge and London Bridge are also within 2 miles (3 km). Shadwell DLR Station is 6 minutes by foot and Whitechapel Underground Station is 9 minutes.

City Courtyard Apartments & Penthouse Reviews

Reviews

5.6
Rating 10 - Excellent. 65 out of 300 reviews" "
Rating 8 - Good. 43 out of 300 reviews" "
Rating 6 - Okay. 45 out of 300 reviews" "
Rating 4 - Poor. 33 out of 300 reviews" "
Rating 2 - Terrible. 114 out of 300 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

daniel

Travelled with group
Disliked: Cleanliness, room comfort
A terrible experience. Advertised as a “ 5 star apartment “ .... filthy with broken beds , broken cupboards , no kitchen equipment , boiler broken so no hot water or heating , and a health hazard with a hole in the ceiling light with water dripping through on to your head in the toilet. Had to leave after 1 terrible night.
Stayed 2 nights in Oct 2020

2/10 Terrible

Nychelle

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Extensive damage to beds, wardrobes, D
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort
dont book this place
Disgusting. No communication.
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Worst Place Ever
This place was absolutely horrible everything was broken the beds the chairs there was no cups or plates there was nothing in this apartment seems as if it’s never been cleaned the manager will take your deposit and not give it back to you whatsoever DONT BOOK
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2020

2/10 Terrible

Yana

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Okechi

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Worst hotel ever just look at the reviews they do nothing about it
Stayed 7 nights in Apr 2020

2/10 Terrible

Kyle

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities
Stayed 1 night in Jul 2020

10/10 Excellent

Sam

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities
Everything was damaged in this property & the we had no toilets to use
Stayed 1 night in Jul 2020

2/10 Terrible

Darren, London

Travelled with family
Disliked: Cleanliness, amenities
Absolutely disgusting property DO NOT RENT!! This and all their other apartments should not be listed on Expedia and have definitely not been through any form of process regarding the Covid - 19 cleaning guidelines as the place is not fit to rent with; No hot water Dirty walls Dirty bed sheets with holes in Holes in the ceiling No door handles Broken tables Balcony doors that don’t lock As well as all this there was no toiletries what so ever and no handle on the bathroom door so it could not be closed without you being locked in which is a fire hazard They also ask for a large cash deposit so that they can accuse you of damage and pay back however much they see fit Pls AVOID this apartment needs to be condemned!!
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2020

2/10 Terrible

Abdul

Disliked: Cleanliness, room comfort
dirty and not worth it
Check in was at 3pm guy said to come 5pm so i said okay then around 5pm he called to said the property he was about to give me its not available and i will have to wait till 9pm now so i wait az i had no choice, when i went to the apartment the apartment was drity also door handles are still broken also toilet still broken from my previous booking whice was 2months ago
Stayed 1 night in May 2020

2/10 Terrible

Ali Shabazy

Travelled with group
Disliked: Cleanliness, room comfort
0
Very dirty shower not working service zero
Stayed 1 night in Apr 2020

8/10 Good

MARWA

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2020

2/10 Terrible

Liyah, Walthamstow

Disliked: Amenities
The owner is very rude. We paid for a penthouse suite and got put in an ordinary room with no open windows so it was very hot. Once we entered the room there were dirty clothes in the washing machine, holes in the walls and the bathroom had no lock. The bed was broken and we had a bad night sleep, the Netflix and the wifi were both down and when we asked to move rooms we was refused and the owner put the phone down when we described our issues.
Stayed 1 night in Apr 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
Quite dirty and bathroom had hair everywhere the rooms floor was full of stains as well as the sofa
Stayed 1 night in Apr 2020

2/10 Terrible

Nicholas

Disliked: Cleanliness, room comfort
Stayed 2 nights in Apr 2020

6/10 Okay

Sienna, London

Travelled with group
Disliked: Cleanliness
There was many holes in the walls and the glass table was cracked which was very dangerous. There was also food left on a plait under a bed from a past visitor. The cleanliness was very very bad.
Stayed 1 night in Mar 2020

2/10 Terrible

Muhammad U

Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Fatima, London

Business traveller, Travelled with group
Disliked: Cleanliness, amenities
Do not stay at this apartment the place was Incredibly dirty ,the door handles for most of the doors were broken, we did not even have toilet paper in the bathroom no tea or coffees and very rude staff.Worst place I have ever stayed at.
Stayed 1 night in Mar 2020

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all cost!!
Total catfish. Photos don’t show the fact that this is in a terrible area where it scary to walk down the street, drug paraphernalia laying in halls of apartment, and there was BLOOD on the sheets and headboards (which are cloth) of both beds. The carpet in the bedrooms is nasty and stained, and the rooms are barren compared to photos—there are no nightstands, and the washing machine was full of someone’s clothing left in it. The provided toiletries is body wash and hand soap left and used by former tenant—like bottles you buy at the dollar store. We left after finding blood on sheets after a few hours, and I had to argue with the manager who tried to blame me for state of e room because I checked in an hour early and they “didn’t have time to clean it”. Also, the towels were used and dirty. Photo below shows the “entrance”
Stayed 3 nights in Mar 2020