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"Great location, very clean and good room. Ok breakfast. The staff can be better."

"Second time I’m staying in this hotel and is becoming my favorite in La Spezia. Staff very friendly and professional, very helpful. "

"Feb 2023, 2024, 2025 we stayed for a couple nights at the Excelsior Palace and every time has been a great experience. Rooms are lovely, very comfortable, great amenities (we've been in 3 classifications: all were great). The breakfast buffet is wonderful: lots of choice including made to order items. The view from the dining room is gorgeous. The location is spectacular with views over the Med, infinity pools that hang out over the sea are wonderful - warm & there are both pool-side and indoor showers, changing rooms, a gym, etc.. LOVE that it's 10 minute walk into the heart of Rapallo 10 minute walk to beach restos in San Michele 25-30 min walk to Santa Margherita Bus stops at the foot of the hotel which runs from Santa Margherita train station to the Rapallo train station so if you overdo it, easy to hop on! "

"Amazing hotel experience. Bed was comfortable, nice shower and close to transit in Genoa. Staff was very nice. "

"The best (and the most expensive) hotel in town."

"Lovely hotel, extremely nice and clean, didn't know they had daily house keeping so was pleasantly surprsied when coming back from a long day that the room and been cleaned. Would book again if I had to. Only drawback was lack of parking though the station nearby had €1/€1.50 hourly rate but adds up for long periods of time."

"Great location. Breakfast was good. "

"Hotel is very close to the station. Very convenient location for exploring the city. Front desk staff was very friendly. I would highly recommend this hotel."

"Great location for the train station...3 minute walk."