Independent, Lancaster hotels

"Excellent hotel and staffing are superb. Especially Mark who was always pleasant friendly and knowledgeable, of the walks around the area. Mark gave an excellent, first impression of the hotel, which didn’t change my expectations. Hotel is exceptionally, as are all the staff. "

"Lovely hotel and good food"

"Great friendly staff, good value for money "

"Staff were friendly, room was clean, abit on the small side but good for a couple. Bar had a good selection of drinks. We will be going again, good location for the area."

"Really nice hotel, spa was nice. The suites could use some upgrades (the windows) there was water between the glass panels so the view couldn’t be enjoyed as much as it should have been. Especially when the heat was on full as it was -3 and it was just cloudy window panes. "

"First rate service and staff - restaurant was excellent - nothing not to like"

"Absolutely amazing place. We will be back "

"The staff were very accommodating..the heating had problems but the staff were great put heaters in the room we stayed in ..would stay again "