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"Loved our stay. The most comfortable bed! Gorgeous surroundings. Let down by the customer service from one of their reception staff :-("

"The service needs improvement. We may be unlucky been served by a by a new employee ( I hope it was just a new employee or an untrained one). I ordered a drink a the bar and I actually explained to the lady how to do it - it was just an Apperoll spritz- nothing fancy). On the dinner , after we ordered, after 15 minutes, she came back asking us if we want to order something. The next morning, she forgot to bring me the breakfast ( after 30 minutes of waiting I informed another colleague and...

"this is our 4th stay at Rothay and it remains one of our favourites in the lakes. in winter it’s great to cosy up after a long walk in the garden spa, and the rooms and ambience is really comfortable without any pretentious swagger for which some of the other hotels in the area would charge you £100 per night more. breakfast is good quality and staff are friendly and efficient "

"The family running the hotel were very hospitable and friendly "

"The bedroom had no lighting above the mirror to dry and style your hair . It Might of been just room 20 that suffered from poor lighting . My parents had room 21 and that had a balcony , and seemed to have better lighting "

"Another fabulous Christmas stop over when visiting relatives nearby. Lovely spa, comfortable rooms and great food. Staff amazing as always. We will back next year !!"

"We have stayed at Ravenstone Manor previously and have found the service to be excellent. Ravenstone is a very dog friendly hotel (so be prepared to see dogs even in the dining areas - the meals are excellent). The hotel is always kept clean and tidy and the views are breathtaking. Staff are friendly and the service is second to none. If you have a dog or just a dog lover, I would highly recommend Ravenstone Manor. Walks in the area are plentiful and scenery is amazing."

"Lovely friendly and welcoming staff. Value for money."