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Lake Akan Tsuruga Wings

3.5 star property
Lakefront hotel with full-service spa and fitness centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lake Akan Tsuruga Wings

Public bath
Exterior
Fishing
Fireplace
Spa

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room, Lake View, Non Smoking

Lake view

Twin Room, Lake View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Mountain View, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room, Mountain View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room with Modular Bath, Lake View, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Room with Modular Bath, Lake View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Lake view
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Room with Modular Bath, Mountain View, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Room with Modular Bath, Mountain View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Room with Shower Booth, Mountain View, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Room with Shower Booth, Mountain View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Hairdryer
Free bottled water
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

Similar properties

Public bath
Akan Yuku no Sato Tsuruga
Breakfast included
Spa
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (358)
The price is S$342
includes taxes & fees
3 Dec - 4 Dec
Akan Yuku no Sato Tsuruga
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About the area

Map
4-6-10 Akancho, Akanko Onsen, Kushiro, Hokkaido, 085-0467

What's nearby

  • Lake Akan - 2 min walk - 0.2 km
  • Akanko Ainu Theater Ikoro - 3 min walk - 0.3 km
  • Ainu Kotan - 4 min walk - 0.3 km
  • Akankohan Eco Museum Center - 11 min walk - 1.0 km
  • Mount Meakan - 16 min drive - 16.5 km

Getting around

  • Mashu Station - 36 min drive
  • Kushiro (KUH) - 50 min drive

Restaurants

  • ‪奈辺久 - ‬3 min walk
  • ‪Pan de Pan - ‬9 min walk
  • ‪両国総本店 - ‬11 min walk
  • ‪北国の味 ばんや - ‬1 min walk
  • ‪食事処味心 - ‬10 min walk

About this property

Lake Akan Tsuruga Wings

Hotel near Lake Akan
An indoor mineral hot spring (onsen), a garden and a library are just a few of the amenities provided at Lake Akan Tsuruga Wings. Adventurous travellers may like the cycling at this hotel. The on-site restaurant offers breakfast and dinner. In addition to laundry facilities and a fireplace in reception, guests can connect to free in-room WiFi.
Other perks include:
  • Bike hire, hot springs on-site and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), luggage storage and tour/ticket information
  • A vending machine, a 24-hour front desk and multilingual staff
Room features
All 127 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Toilets with electronic bidets, free toiletries and hairdryers
  • 32-inch LCD TVs with digital channels
  • Fridges, daily housekeeping and phones

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Uncovered parking on site (JPY 400 per night)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • APESO

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • In a national park
  • On a lake

Full-service spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: JPY 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Lake Akan Tsuruga Wings
Lake Akan Tsuruga Wings Hotel
Tsuruga Wings
Tsuruga Wings Hotel
Lake Akan Tsuruga Wings Kushiro, Japan - Hokkaido
Lake Akan Tsuruga Wings Hotel Kushiro
Lake Akan Tsuruga Wings Hotel Kushiro
Lake Akan Tsuruga Wings Kushiro
Hotel Lake Akan Tsuruga Wings Kushiro
Kushiro Lake Akan Tsuruga Wings Hotel
Hotel Lake Akan Tsuruga Wings
Lake Akan Tsuruga Wings Hotel
Akan Tsuruga Wings Kushiro
Lake Akan Tsuruga Wings Hotel
Lake Akan Tsuruga Wings Kushiro
Lake Akan Tsuruga Wings Hotel Kushiro

Frequently asked questions

Is Lake Akan Tsuruga Wings pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lake Akan Tsuruga Wings?

Self-parking is available for JPY 400 per night.

What time is check-in at Lake Akan Tsuruga Wings?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Lake Akan Tsuruga Wings?

Checkout is at 10:00 AM.

Does Lake Akan Tsuruga Wings provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Lake Akan Tsuruga Wings located?

Situated on a lake, this spa hotel is steps away from Lake Akan and Akanko Ainu Theater Ikoro. Ainu Kotan and Akankohan Eco Museum Center are also within 15 minutes.

Lake Akan Tsuruga Wings Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 227 reviews" "
Rating 8 - Good. 83 out of 227 reviews" "
Rating 6 - Okay. 21 out of 227 reviews" "
Rating 4 - Poor. 5 out of 227 reviews" "
Rating 2 - Terrible. 4 out of 227 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful and peaceful. We enjoyed the Lake Akan area, the hotel grounds, the dining, and the service. The onsen pools were very relaxing.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jun Jie Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Hon Yin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with super amenities and very helpful staff. Dinner and breakfast are buffet style with a lot of options to please everyone. Super location right in front of the lake
Stayed 1 night in May 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much. The accommodations were clean and comfortable. The art in the lobby and common areas was stunning!
Stayed 1 night in Mar 2023

10/10 Excellent

Heather Anne, Iskandar Puteri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely property right in the centre of the action between the lake and the shopping street and Ainu craft shops and theatre - everything is easily walkable. My only issue was the member of staff on the front desk directed us to the wrong place and so we missed the firework display and clearly so did others. But the restaurant had lots of options - Chinese and western as well as Japanese so lots to choose from. We would definitely stay again.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen & good food
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lake view at the breakfast area. Wide variety of dishes for breakfast. There are many onsen pools with different temperature, with an outdoor pool that you need climb up the stairs, kind of special experience to me. The staff were helpful attending our request and questions. The area has limited activity during the period of our visit. We visited nearby Ainu Kotan, Marimo museum and Lake Akan and tried some Ainu food.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time with 5 friends in 2 rooms here. Absolute highlight was the 8th floor onsen you can use in the next hotel over. What a stunner. I've been to MANY nice onsens but this one probably took the cake! Areas for improvement - -Cafeteria was underwhelming. Selection was nice, but many "hot" dishes were lukewarm. Steak at dinner was a confusing mess, extremely chewy, bloody, and not hot...we weren't sure if it was lamb or steak because of the texture. Cheese selection at dinner was nice. -A/C is central for the whole building, so you can't control the temperature. Come back from the hot springs steaming and your only option is to turn on the heater...
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Area is nice as it is by the lake but the food of the hotel is not good
Stayed 1 night in Oct 2019

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view best choice
The best lake view you can find in Lake Akan
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy hotel besides Lake Akan
Hotel was fairly new and opposite many local souvenir shops. Valet parking was available. Rooms were big and clean. Buffet dinner was excellent and the Japanese selection was fantastic with unlimited supply of tuna sashimi and 3 different types of prawns sashimi. Good spread of continental selection too. Desserts were plentiful and delicious. Buffet breakfast was equally good with wide spread of Japanese and continental food. There was a special illumination night show in the garden every half hourly. The outdoor onsen in the adjoining sister hotel was big and overlooks Lake Akan. Indoor onsen also available in Tsuruga Wings. There was also a mini supermarket at the sister hotel. Hotel lobby also filled with wooden sculptures and posters depicting the wife life and floral and fauna in the surrounding area.
Stayed 1 night in Sep 2019

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and areaw
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just amazing.
Just amazing .
Stayed 5 nights in Aug 2019

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wood decorated sclupture and theme in their architectural design. Showcase of cultural related activities within the hotel highlight the richness of their heritage. A fabulous spread of food in their buffet offering top the iceing of our stay in this hotel.
Stayed 1 night in Jun 2019

4/10 Poor

Chee Kin

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel firstly ask for your car key without giving reason when we arrived. We cooperated thinking they may need to drive our car around within the hotel to facilitate more parking. However when we asked they said it is in case we do not pay beverages, etc when we check out - although room has been paid for. They could find better ways like asking for our credit card to be flanked in advance for deposits like what many hotels would probably do. Strange and impolite way of handling customers!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Onsen is clean. We like the proximity to the ainu kitan and convenience store which is just a minute or 2 walk from the hotel.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & nice hotel room. Location convenient
Stayed 1 night in Feb 2019

10/10 Excellent

PC, Canada

Travelled with family
Liked: Cleanliness, staff & service
Helpful staff, nicely decorated lobby. Excellent food.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Hau Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great onsen as usual
We can use onsen at Akan Yuku no Sato Tsuruga. The two hotels are linked together. There is only indoor onsen on this side. They are opened between check out and check in time, so it is more convenient for us. Buffet are goods. Foods are fresh with good amount of options. However, we stayed at Akan Yuku no Sato Tsuruga last time, and their buffet are amazing with much more options and higher quality. Therefore, we were disappointed, and decided to go back to Akan Yuku no Sato Tsuruga next time. Honestly, if you do not care much about food, the room is better on this side, and you can enjoy the same onsen with a slightly better price. Front desk is also more professional and speaks better English.
Stayed 2 nights in Jan 2019

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and resort great
Great stay highly recommend.
Stayed 2 nights in Dec 2018