10/10 Excellent
Penelope
31 Jul,2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good:
Good central location near light rail and monorail, and also walkable to many city sights.
The Jakel mall next door had a huge supermarket / hypermarket and various food outlets and restaurants.
Amazing views of city skyline and forest park (if you were lucky enough to be on the right side of the building and on an upper floor, as I was).
Nice pool, also with great view.
Good variety and quality in breakfast buffet - I was there for 6 days and didn't get sick of it.
Reception and concierge staff were very helpful and polite.
Quiet in room despite being on a busy road.
overall I thought good value for money. If I ever went back to Kuala Lumpur I would stay there again.
Not quite so good:
Pool area very crowded at peak afternoon times - lack of seating.
The piano music playing in the corridors got pretty monotonous after a few days and could be heard in the room
Housekeeping was a bit variable in terms of time of day. I had to ask for spare toilet paper rather than waiting for it to run out.
Penelope
Stayed 6 nights in Jul 2024