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Santa Grand Signature Kuala Lumpur

4.0 star property
Hotel with a fitness centre, near KLCC Park

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Santa Grand Signature Kuala Lumpur

Meeting facility
Outdoor pool, pool loungers
Memory-foam beds, minibar, in-room safe, iron/ironing board
Daily buffet breakfast (MYR 38 per person)
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Bong Soo Superior King

Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Superior King

Highlights

Air conditioning
LED TV
Memory foam bed
Hairdryer
Rainfall showerhead
Bidet
Minibar
Free bottled water
  • 19 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Bong Soo Standard Queen

Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Standard Queen

Highlights

Air conditioning
LED TV
Memory foam bed
Bidet
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Spa Suite

Memory-foam beds, minibar, in-room safe, iron/ironing board

Spa Suite

Highlights

Air conditioning
LED TV
Memory foam bed
Separate bedroom
Bidet
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Nyonya Diva

Memory-foam beds, minibar, in-room safe, iron/ironing board

Nyonya Diva

Highlights

Air conditioning
LED TV
Memory foam bed
Bidet
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bong Soo Superior Queen

Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Superior Queen

Highlights

Air conditioning
LED TV
Memory foam bed
Hairdryer
Rainfall showerhead
Bidet
Minibar
Free bottled water
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bong Soo Superior Twin Combined

Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Superior Twin Combined

Highlights

Air conditioning
LED TV
Memory foam bed
Hairdryer
Rainfall showerhead
Bidet
Minibar
Free bottled water
  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Bong Soo Deluxe Queen

Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Deluxe Queen

Highlights

Air conditioning
LED TV
Memory foam bed
Bidet
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Peranakan Signature Suite

Memory-foam beds, minibar, in-room safe, iron/ironing board

Peranakan Signature Suite

Highlights

Air conditioning
LED TV
Memory foam bed
Separate bedroom
Bidet
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bong Soo Standard Twin

Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Standard Twin

Highlights

Air conditioning
LED TV
Memory foam bed
Hairdryer
Rainfall showerhead
Bidet
Minibar
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Bong Soo Tiga Twin

Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Tiga Twin

Highlights

Air conditioning
LED TV
Memory foam bed
Hairdryer
Rainfall showerhead
Bidet
Minibar
Free bottled water
  • 19 sq m
  • River view
  • Sleeps 3
  • 3 Single Beds

View all photos for Studio Suite

Memory-foam beds, minibar, in-room safe, iron/ironing board

Studio Suite

Highlights

Air conditioning
LED TV
Memory foam bed
Bidet
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Bong Soo Tiga

Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Tiga

Highlights

Air conditioning
LED TV
Memory foam bed
Hairdryer
Rainfall showerhead
Bidet
Minibar
Free bottled water
  • 19 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Bong Soo Deluxe Twin Combined

Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Deluxe Twin Combined

Highlights

Air conditioning
LED TV
Memory foam bed
Hairdryer
Rainfall showerhead
Bidet
Minibar
Free bottled water
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Tiga

Memory-foam beds, minibar, in-room safe, iron/ironing board

Family Tiga

Highlights

Air conditioning
LED TV
Memory foam bed
Bidet
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Bong Soo Superior Twin

Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Superior Twin

Highlights

Air conditioning
LED TV
Memory foam bed
Hairdryer
Rainfall showerhead
Bidet
Minibar
Free bottled water
  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Get Fit Suite

Memory-foam beds, minibar, in-room safe, iron/ironing board

Get Fit Suite

Highlights

Air conditioning
LED TV
Memory foam bed
Separate bedroom
Bidet
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
No 36 Menara Santa Jalan Ampang, Kuala Lumpur, 50450

What's nearby

  • Kuala Lumpur Tower - 13 min walk
  • Petronas Twin Towers - 20 min walk
  • Suria KLCC Shopping Centre - 3 min drive
  • Pavilion Kuala Lumpur - 3 min drive
  • KLCC Park - 3 min drive

Getting around

  • Dang Wangi Station - 4 min walk
  • Kuala Lumpur Masjid Jamek Station - 12 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Mamak Cafe - ‬5 min walk
  • ‪Boost - ‬3 min walk
  • ‪Soulmate Coffee & Cafe - ‬3 min walk
  • ‪San Francisco Coffee - ‬2 min walk

About this property

Santa Grand Signature Kuala Lumpur

Upscale hotel near Suria KLCC Shopping Centre
Located close to KLCC Park and Pavilion Kuala Lumpur, Santa Grand Signature Kuala Lumpur provides a coffee shop/cafe, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the steam room. Be sure to enjoy a meal at Kapitan Cafe, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and smoke-free property
  • Luggage storage, concierge services and a 24-hour front desk
  • A front desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 282 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Rainfall showers, bidets and free toiletries
  • 43-inch LED TVs with digital channels

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MYR 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 38 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kapitan Cafe

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 38 for adults and from MYR 25 for children
  • Valet parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Santa Signature Kuala Lumpur
Santa Grand Signature Kuala Lumpur Hotel
Santa Grand Signature Kuala Lumpur Kuala Lumpur
Santa Grand Signature Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Santa Grand Signature Kuala Lumpur have a pool?

Yes, this property has an outdoor pool.

Is Santa Grand Signature Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Grand Signature Kuala Lumpur?

Valet parking is available for MYR 10 per day.

What time is check-in at Santa Grand Signature Kuala Lumpur?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Santa Grand Signature Kuala Lumpur?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Santa Grand Signature Kuala Lumpur located?

Located in Golden Triangle, this hotel is within a 15-minute walk of Kuala Lumpur Forest Eco Park, Kuala Lumpur Tower and Merdeka Square. Petronas Twin Towers and KLCC Park are also within 1 mile (2 km). Dang Wangi Station is only a 4-minute walk and Bukit Nanas Station is 8 minutes.

Santa Grand Signature Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 131 reviews" "
Rating 8 - Good. 32 out of 131 reviews" "
Rating 6 - Okay. 15 out of 131 reviews" "
Rating 4 - Poor. 5 out of 131 reviews" "
Rating 2 - Terrible. 4 out of 131 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Greig

Liked: Cleanliness, staff & service, property conditions & facilities
Suited our needs for 3 days, clean and good breakfast.
Stayed 3 nights in Oct 2024

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malaysian food in restaurant was great and very good value. Rooftop has great views and pool.
Stayed 2 nights in Oct 2024

8/10 Good

RATNALU UMASHANKAR

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 4 nights in Sep 2024

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fair pricing and building looks new. Breakfast buffet need improvement
Stayed 2 nights in Sep 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: Good central location near light rail and monorail, and also walkable to many city sights. The Jakel mall next door had a huge supermarket / hypermarket and various food outlets and restaurants. Amazing views of city skyline and forest park (if you were lucky enough to be on the right side of the building and on an upper floor, as I was). Nice pool, also with great view. Good variety and quality in breakfast buffet - I was there for 6 days and didn't get sick of it. Reception and concierge staff were very helpful and polite. Quiet in room despite being on a busy road. overall I thought good value for money. If I ever went back to Kuala Lumpur I would stay there again. Not quite so good: Pool area very crowded at peak afternoon times - lack of seating. The piano music playing in the corridors got pretty monotonous after a few days and could be heard in the room Housekeeping was a bit variable in terms of time of day. I had to ask for spare toilet paper rather than waiting for it to run out.
Stayed 6 nights in Jul 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel. Perfectly situated for walking most of KL, also near the metro if you prefer not to walk. Within 30 mins on foot, lots of dining options. Super helpful staff, concierge service was fantastic. 24 hour shop on site which is very handy.
Stayed 11 nights in Jul 2024

6/10 Okay

Conall

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of noise at night.
Stayed 2 nights in Jul 2024

8/10 Good

Sanzida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KL holiday
This was our first visit to Kuala Lampur, hotel was really nice, staff were super friendly and good location as its online 15min walk to the Petronas towers. Would definitely stay there again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Bibhu

Stayed 3 nights in Jun 2024

10/10 Excellent

toonhong

Stayed 3 nights in May 2024

10/10 Excellent

Sinan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything specially the breakfast. No complaning. It was awasome.
Stayed 2 nights in May 2024

10/10 Excellent

Dennis

Stayed 1 night in Mar 2024

10/10 Excellent

Kerrie, Castlemaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to 2 train stations most sites only 2 stops away. Convenience store on premises. Pool lovely to cool off but very hot during day. Breakfast good lots of options but busy when tour group is there..staff lovely. Some food was cold even though we were there at opening. Need to keep lids closed or on heat. Overall loved our stay there.
Stayed 5 nights in Mar 2024

8/10 Good

Maria Rona

Travelled with partner, Travelled with group
Liked: Amenities
Staff are very good…we had some health issues and they help us very very good…the staff were very helpful. The best….the hotel is very clean and the breakfast is excellent so much varieties of food. Love it and walkable to great tourist attractions.
Stayed 2 nights in Mar 2024

8/10 Good

shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Santa
Excellent stay. The room was exceptionally clean. The room is compact but every inch of space is well utilized. Conveniently located 15-20minute walk to Petronas Towers in 1 direction, Merdeka in another and also to Chinatown. Had a beautiful view of Menara Tower and Petronas Towers
Stayed 3 nights in Feb 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Irshad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Not super happy but does have great WiFi
Well, the bloody hotel maid threw away my £100 shampoo and conditioner I had left by mistake in another room, so that was a crappy start to the day. Especially as the hotel front desk denied anything was found. Lies. The reception guy was pretty snotty by pressing the night before I return ALL three hotel cards given to me (I asked for an extra as I had forgotten the other in the room). Seriously, you're that hard up on plastic keys? Maybe you'd have money if you STOP LEAVING OPEN THE HOTEL FRONT DOOR TO THAT WASTES ELECTRICITY. The smaller room I checked into was just as clean as the suite, with comfortable beds and pillows. Bit have a TOP SHEET FGS. The duvet is too warm without the AC and the AC blasting means one gets cold too quickly. Seriously, you're 5-star, act like it. Wifi just as excellent as uploads and downloads, and sockets by the bed. Very good shower temperature options and pressure. Good soundproofing although the din of the eating area does rise when you step outside your door, so ask for an upper floor (I was on floor 11). Hotel gym is surprisingly decent with free weights, a machine, treadmills, exercise balls. Small, but clean and decent, even if does get a bit too warm despite the AC. The included breakfast is decent enough.
Stayed 1 night in Feb 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great place to stay , not too far out from the main hub and train station, staff all very friendly and welcoming
Stayed 7 nights in Feb 2024

4/10 Poor

Aun

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Negative ratings for email responsiveness
Wrote in more than a week before check-in regarding toilet amenities and till date (checkout) and there's no response. Hair found in towel, called and replacement was reasonable (as we have left the room for meal). Following day, hair found in face towel! Didn't ask for replacement as not intent to use Though clean towels but hair found shows hygiene level need to improve. Room has smell but bearable and so didn't ask for room change. Water flowing sound can be heard but didn't affect my spouse sleep and so didn't request room change. (Most likely water flowing from upstairs guests' showering). Bed was comfortable and room considered spacious. Room was right bedside lift, can be noisy if other guests talked loudly at lift lobby. High floor seems to have been reserved for other non-ASEAN /non-Asian (should know which group I'm referring to. Unable to confirm if we are the 'non-identified' ones. For your consideration if assigned room 410.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotels in KL
A modern, comfortable luxury hotel, which is centrally located and within easy walking distance of the MRT and the Petronas Towers. A great breakfast and roof top swimming pool facilities. I would highly recommend this hotel.
Stayed 7 nights in Jan 2024

10/10 Excellent

SHAYMAA

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2023