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Palace Hotel

3.0 star property
Hotel with a 24-hour front desk, near Pavilion Kuala Lumpur

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Photo gallery for Palace Hotel

In-room safe, individually furnished, desk, soundproofing
Exterior detail
Reception
Check-in/check-out kiosk
View from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, 1 Bedroom

In-room safe, individually furnished, desk, soundproofing

Deluxe Double Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Rainfall showerhead
Bathrobes
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, individually furnished, desk, soundproofing

Deluxe Twin Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Rainfall showerhead
Bathrobes
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 1 Bedroom

In-room safe, individually furnished, desk, soundproofing

Superior Twin Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Rainfall showerhead
Bathrobes
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room, 1 Bedroom

In-room safe, individually furnished, desk, soundproofing

Family Quadruple Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Rainfall showerhead
Bathrobes
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 1 Bedroom

In-room safe, individually furnished, desk, soundproofing

Superior Double Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Rainfall showerhead
Bathrobes
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Lobby

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8.0 out of 10, Very good, 140 reviews
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About the area

Map
No 40-46 Jalan Masjid India, Kuala Lumpur, 50100

What's nearby

  • Kuala Lumpur Tower - 14 min walk - 1.2 km
  • Petronas Twin Towers - 3 min drive - 2.3 km
  • Pavilion Kuala Lumpur - 4 min drive - 3.0 km
  • KLCC Park - 4 min drive - 3.0 km
  • Berjaya Times Square - 4 min drive - 3.3 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 7 min walk
  • Dang Wangi Station - 11 min walk
  • Kuala Lumpur International Airport (KUL) - 49 min drive

Restaurants

  • ‪Selangor Mansion Roti Banjir Special - ‬1 min walk
  • ‪Restoran Din Sakeela - ‬2 min walk
  • ‪Kafe Kleptokrat - ‬1 min walk
  • ‪Restoran Nasi kandar Ibrahimsha Sdn. Bhd - ‬2 min walk
  • ‪ABC Food Corner - ‬1 min walk

About this property

Palace Hotel

Hotel near Kuala Lumpur Tower
Located close to Petaling Street and Jalan Alor, Palace Hotel provides a shopping centre on-site, a hair salon and dry cleaning/laundry services. The on-site restaurant, Sangeetha, features vegetarian cuisine. Free in-room WiFi and a business centre are available to all guests.
Other perks include:
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Luggage storage, tour/ticket information and a reception hall
  • Meeting rooms, smoke-free property and concierge services
Room features
All 83 individually furnished rooms feature thoughtful touches such as air conditioning and bathrobes, as well as amenities such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • Sangeetha

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Hotel Kuala Lumpur
Palace Kuala Lumpur
Palace Hotel Hotel
Palace Hotel Kuala Lumpur
Palace Hotel Hotel Kuala Lumpur

Frequently asked questions

Is Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Hotel?

This property doesn't offer parking.

What time is check-in at Palace Hotel?

Check-in start time: 2 PM; check-in end time: 5 PM.

What time is check-out at Palace Hotel?

Checkout is at noon.

Does Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palace Hotel located?

Located in Golden Triangle, this hotel is within a 15-minute walk of Masjid India, Petaling Street and Kuala Lumpur Tower. Pavilion Kuala Lumpur and Suria KLCC Shopping Centre are also within 2 miles (3 km). Kuala Lumpur Masjid Jamek Station is 7 minutes by foot and Dang Wangi Station is 11 minutes.

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Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 33 reviews
Rating 8 - Good. 13 out of 33 reviews
Rating 6 - Okay. 8 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

6.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Rajesh

Liked: Cleanliness
Disliked: Property conditions & facilities
Location was ok.
Stayed 4 nights in Dec 2024

2/10 Terrible

Sivanathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroach infested, no response despite several complaints. Staff very unresponsive unconcerned, one even said complain to Agoda in review. Manager promised to arrange my Grab airport drop on10/12 morning at 6am however no arrangements were made and no one at reception was able to make a booking. They knew I was desperate so arranged with his friend Taxi driver by Anwar and finally I was overcharged by taxi driver. very bad hotel= never stay again.
Stayed 7 nights in Dec 2024

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldnt stay there again. The staff are creepy & didnt wanna help & tried to argue with me. It is a non smoking hotel - but all the rooms had ash trays & people have been smoking in there. No fridges in rooms. It is a 2 star hotel & it says a 3 star hotel on Expedia. It also says alot more untrue things on Expedia. I will never stay there again.
Stayed 7 nights in Jul 2024

6/10 Okay

Verified traveller

still using old brand of television..
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Kemudahan untuk sarapan pagi agak terlalu simple tapi ok la tetapi staff yang bertugas unit sajian perlu menjaga kebersihan semasa mengandalikan makanan..contohnya pakai lah sarung tangan atau penyepit semasa membuat sajian.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

朝食の男性のスタッフさんのマナーやサービスがとても良く印象に残っています。
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Nice Hotel
Stayed 2 nights in Jan 2019

8/10 Good

Aswalhartini

room
so good for stay
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Maimunah

Jalan jalan at KL
city centre. easy to get halal food, good shopping place
Stayed 1 night in Oct 2018

2/10 Terrible

Traveller, Uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Abdul Rashid

Palace is my kingdom.
Our stay there for 4 days 3 night was so wonderful. Great staff at front desk or housekeeping. Very clean and good services. If l and family went to Kuala Lumpur, that's will be our first choice. Thank you so very much.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Requested for extra pillow but nobody send and they didnt inform us that extra pillow is not available. Requested for a king size bed since we have small kids but end up getting a twin bed.

6/10 Okay

Fradze

Liked: Cleanliness
The room space is good but need to replace some outdated things. Carpet, king bed and tv.
Stayed 2 nights in Apr 2018

10/10 Excellent

Mohamad Ismawi

8/10 Good

Jeff, Yan kedah

Good hotel close to the shopping arcade!
Nice overall but there is no parking available. Room 618 a bit smelly like a someone smoking in the room.
Stayed 1 night in Apr 2018

8/10 Good

KHAIRUL AIMI RIDHWAN

4/10 Poor

Yussoff

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

8/10 Good

Anonymous

Hotel Location. Near train station. Shops and foods are available in the vicinity.
Stayed 2 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palace Hotel need upgrading facilities
Keadaan bilik dah usang. TV lama, carpet berbau & tak kering, aircond juga membuat carpet bilik basah. Byk lipas and tiada peti ais dlm bilik. Housekeeping masam muka bila minta or Tanya sesuatu mcm nak pinjam sejadah, etc. Lift kecil satu saja.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

lingam, inglewood wa 6052 australia

very good value for the money we paid for
very good value for price reasonably quiet ,. very good food around
This review was submitted before 2018 and has not been verified.

6/10 Okay

VENKATARAMAN, Chennai

Liked: Room comfort
Hotel Palace - Kualalumpur
Hotel is very well located. Quite easy to move around with ease. Hotel can improve their rooms.
This review was submitted before 2018 and has not been verified.

8/10 Good

prabin, kathmandu

Nice hotel
We enjoyed, room was big enough for family 2 adults and 2 children. Breakfast was not that good , needs improvement Centrally located, easily accessible to near by tourist area
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Abdul Rashid, Kunak, Sabah

Best hotel to stay in and lots of nearby shopping area...
This review was submitted before 2018 and has not been verified.

8/10 Good

nur ain