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"Comfortable stay, great amenities and delicious breakfast buffet. With freebies at night (ice cream or ramen). Very accommodating staff"

"Un excellent hôtel. Bonne localisation proche de la gare. Bon rapport qualité/prix. Hôtel propre, chambres confortables. Prenez une chambre rénovée, vous ne serez pas déçus!"

"Hotel Okura personifies ‘omotenashi’, well done 👍 "

"Loved this hotel. Location is perfect as it’s next to Nagano train station, bus station and taxi rank. 30 second walk to Family Mart and 2 min walk to Don Quijoti. "

"Nil "

"Having a convenience store on the first floor was great. Security was also good as you need to scan a room key to go to floors with guest rooms. "

"Great stay!"

"Location is mint for this hotel. Between the regulator rail service, to the bullet trains, to the area buses, any the coach buses, you have every availability for transportation at your door step. The check in/ out counter staff are very helpful, polite, patient, and understanding. "

"Clean and great location!"