On arrival our passports were requested, but as we had just some over from Koh Samui for one night we didn’t think to bring them. If we had been notified that they would be needed, or if it mentioned this on the booking site then I would say we deserved the grief we received when we first arrived, however, this wasn’t mentioned anywhere.
Then, when shown to our room the host pointed out that the room hadn’t finished being prepared, so she would send someone over to do so. Well, no one came to finish the room, so we had the old used towels and bath mat from the previous guest and I’m not even sure if the bed sheets had been changed!
As, we had popped over to the island to attend a wedding, we didn’t have the time to chase this up before returning from the wedding that evening, so we had to make use of what we had.
Very disappointing to pay top end (bungalow) prices for this kind of service.