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Bertam Resort, Penang

4.0 star property
Family-friendly resort connected to the airport in Kepala Batas with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bertam Resort, Penang

Private pool
View from room
Premium bedding, down duvets, pillow-top beds, free minibar
Point of interest
Premium bedding, down duvets, pillow-top beds, free minibar

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Spa
  • Gym
The price is S$101
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe With Balcony

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe With Balcony

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Double Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, down duvets, pillow-top beds, free minibar

Executive Suite

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
  • 56.2 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite

Premium bedding, down duvets, pillow-top beds, free minibar

Club Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
  • 63 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe King

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe King with Balcony

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe King with Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Iris Pool Suite

View from room

Iris Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
  • 126 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Quadruple Room

Premium bedding, down duvets, pillow-top beds, free minibar

Family Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Loft, 3 Bedrooms, Pool View, Executive Level

Premium bedding, down duvets, pillow-top beds, free minibar

Club Loft, 3 Bedrooms, Pool View, Executive Level

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Club Lounge
  • 108 sq m
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Superior Twin Room

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Twin Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 26.4 sq m
  • Park view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Premier

Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe Premier

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Violet Pool Suite

50-inch Smart TV with cable channels, TV, table football

Violet Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
  • 106 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Map
12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas, Penang, 13100

What's nearby

  • Penang Golf Resort - 4 min drive - 3.8 km
  • Kepala Batas Golf Club - 7 min drive - 4.8 km
  • Sunway Carnival Mall - 16 min drive - 20.8 km
  • Swettenham Pier Cruise Terminal - 33 min drive - 42.0 km
  • Gurney Drive - 35 min drive - 43.9 km

Getting around

  • Tasek Gelugor Station - 17 min drive
  • Penang (PEN-Penang Intl.) - 48 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪OldTown White Coffee - ‬19 min walk
  • ‪Baeshake Cafe - ‬4 min drive
  • ‪Qah-Wa Cafe - ‬17 min walk
  • ‪Terra Tea Kaw - ‬5 min walk

About this property

Bertam Resort, Penang

Upscale family-friendly resort refurbished in 2023 and located near Penang Golf Resort
Consider a stay at Bertam Resort, Penang and take advantage of an adjacent golf course, a poolside bar and a corner/local shop. Active travellers can enjoy fitness classes, a ropes course and hiking/biking trails at this resort. Indulge in a sports massage, reflexology and aromatherapy at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Yoga classes are offered at the health club; other things to do include rock climbing. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as designer shops on-site and 2 coffee shops/cafes.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with a lazy river, free cabanas and sunloungers
  • Free self-parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • An electric car charging station, a water park (surcharge) and books
Room features
All 282 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Highchairs and free infant beds
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and hairdryers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/cupboards, LED light bulbs and mini fridges

Languages

Chinese (Mandarin), English, Filipino, German, Hindi, Indonesian, Malay, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (MYR 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 for adults and MYR 35 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Citrus
  • Essoura
  • Kasbah
  • Le Grill

Family friendly

  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free cot
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool toys
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Conference centre (35,000 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • In a nature reserve
  • On the bay
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in room
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift (99 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Electric bike charging
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • MP3 dock
  • Smart speaker

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 56 for adults and from MYR 35 for children
  • Valet parking fee: MYR 30 per night (in/out privileges)
  • Rollaway bed fee: MYR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
This property uses solar energy

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Free in-room WiFi has a 6-device limit
Guests under 18 years old are not allowed in the spa

Property is also known as

Bertam Resort Penang
Bertam Resort Water Park
Bertam Resort, Penang Resort
Bertam Resort, Penang Kepala Batas
Bertam Resort, Penang Resort Kepala Batas

Frequently asked questions

Does Bertam Resort, Penang have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Bertam Resort, Penang?

As of 3 Dec,2024, prices found for a 1-night stay for 2 adults at Bertam Resort, Penang on 16 Dec,2024 start from S$100.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bertam Resort, Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bertam Resort, Penang?

Self-parking is free at this property.

What time is check-in at Bertam Resort, Penang?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Bertam Resort, Penang?

Checkout is at noon.

Where is Bertam Resort, Penang located?

Located near the airport, this family-friendly resort is 1.3 mi (2.1 km) from Penang Golf Resort and 11.1 mi (17.9 km) from Ninth Emperor God Temple. Sunway Carnival Mall and Penang Bird Park are also within 16 mi (25 km).

Bertam Resort, Penang Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

9.8/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Abdulla

Stayed 3 nights in Aug 2024

10/10 Excellent

Siti Rohani, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the resort is very unique. 👍👍👍
Stayed 2 nights in Apr 2024

2/10 Terrible

Lee Jun

Disliked: Staff & service
My room was not made for the day and when I called was told no housekeeping until 9am the next day. Limited drinking water supplied to room. Only 1x750ml water then you are charged additional for drinking water! Ridiculous!
Stayed 2 nights in Sep 2023

10/10 Excellent

MOHD SHAHRIL BIN HJ MD

Liked: Cleanliness, amenities, property conditions & facilities
Pool is amazing
Stayed 1 night in Apr 2023

10/10 Excellent

Chee Labb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Comfortable for the entire family… the staff even arrange an interconnected room for us!
SunRise View
Sunset View
Pool Water is clean & warm…
Next to its own water park
Stayed 3 nights in Apr 2023

8/10 Good

Yutaro, chigasaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良いホテルでした。
Stayed 4 nights in Sep 2024