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Resorts World Genting - Genting Grand

5.0 star property
Luxury hotel with full-service spa and casino

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January 2025

Photo gallery for Resorts World Genting - Genting Grand

View from property
Minibar, in-room safe, desk, laptop workspace
Aerial view
Shopping centre
Shopping centre

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking included
  • Spa
  • Air conditioning
  • 24/7 front desk
  • Gym
  • Room service

Room options

Similar properties

Shopping centre

Resorts World Genting - Highlands Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (60)
Resorts World Genting - Highlands Hotel
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About the area

Map
Genting Highlands, 69000 Genting, Highlands, Genting Highlands, Pahang, 69000

What's nearby

  • SkyAvenue - 1 min walk - 0.1 km
  • First World Plaza - 3 min walk - 0.3 km
  • Snow World - 4 min walk - 0.4 km
  • Genting SkyWorlds Theme Park - 6 min walk - 0.6 km
  • Genting Highlands Premium Outlets - 13 min drive - 7.4 km

Getting around

  • Kuala Lumpur Gombak Station - 62 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 91 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬1 min walk
  • ‪Beena's - ‬1 min walk
  • ‪Tealive - ‬7 min walk
  • ‪Munakata Ramen - ‬1 min walk
  • ‪Richdad Cafe - ‬1 min walk

About this property

Resorts World Genting - Genting Grand

Luxury hotel near Genting SkyWorlds Theme Park
Take advantage of a casino, a corner/local shop and a garden at Resorts World Genting - Genting Grand. Indulge in a facial, a manicure/pedicure and a body wrap at M Spa, the on-site spa. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free self-parking
  • Limo/town car service, babysitting (surcharge) and smoke-free property
  • Free newspapers, luggage storage and a gift shop
Room features
All 745 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
  • Separate baths/showers, free toiletries and hairdryers
  • 42-inch plasma TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Genting Grand Genting Highlands
Genting Grand Hotel
Genting Grand Hotel Genting Highlands
Resorts World Genting Genting Grand Hotel Genting Highlands
Resorts World Genting Genting Grand Hotel
Maxims Genting Hotel Genting Highlands
Resorts World Genting Genting Grand Genting Highlands
Resorts World Genting Genting Grand
Resorts World Genting Genting
Resorts World Genting - Genting Grand Hotel
Resorts World Genting - Genting Grand Genting Highlands
Resorts World Genting - Genting Grand Hotel Genting Highlands

Frequently asked questions

Is Resorts World Genting - Genting Grand pet-friendly?

No, pets are not allowed at this property.

How much is parking at Resorts World Genting - Genting Grand?

Self-parking is free at this property.

What time is check-in at Resorts World Genting - Genting Grand?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Resorts World Genting - Genting Grand?

Checkout is at noon.

Where is Resorts World Genting - Genting Grand located?

Situated in the entertainment district, this luxury hotel is within a 10-minute walk of SkyAvenue and Genting SkyWorlds Theme Park. First World Plaza and Arena of Stars are also within 5 minutes.

Resorts World Genting - Genting Grand Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 54 reviews" "
Rating 8 - Good. 23 out of 54 reviews" "
Rating 6 - Okay. 7 out of 54 reviews" "
Rating 4 - Poor. 0 out of 54 reviews" "
Rating 2 - Terrible. 0 out of 54 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, service and premier suite room is super luxurious. Worth the price

8/10 Good

sungil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

May May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent and most important - we feel safe going back to our hotel room anytime of the day or night!! Will surely visit again!!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. Hotel very clean. The hotel is very convenient to all the entertainment areas.
Stayed 2 nights in Aug 2019

8/10 Good

Umer Rehan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep it up
Good
Stayed 1 night in Mar 2019

8/10 Good

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a couple date for me. The room was awesome just that I stay near the lift. Quite noisy when there’s people talking loudly while going back to their room. Overall is still okay.
Stayed 1 night in Dec 2018

8/10 Good

Yap, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Hotel staff are friendly and considerate. Gave me a room nearest to the lift because I have a little inconvenience with my movement. Hotel staff called to check the purpose of my stay and give their outmost support to accomodate my request.
Stayed 2 nights in Jun 2018

10/10 Excellent

Malcolm, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Time in Genting
From jockey parking,bellboys and reception ( Diana ) the tone was set -excellence !!My room was spacious,well designed and very clean.A very well managed hotel!
Stayed 1 night in Jan 2018

8/10 Good

YEE SIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well appointed rooms. Good service.
Stayed 2 nights in Sep 2017

10/10 Excellent

SW, Scottsdale, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel
Room and amenities are really nice. Fast check-in process. Excellent house keeping service (I said one of the best I have had experienced, I am a frequent traveller). Hotel conveniently connected to all the fun stuff, restaurants, and shops at Genting. The only down side is that there were no map at the hotel, it was hard to figure out our way when we first got there.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not a 5 star hotel
We impressed initially when we cheched in and went to massage room for relaxation however, I strongly recommned to hotel management seprate your hotel from the resturant next to lobby as a self service buffet which looks like a 2 star resturant with very very cheap food qualitu even not fresh bread or juice. Room was good but I guess main problem of the hotel was the food quality and mix the 5 star hotel with 2 star resturant

8/10 Good

shosho , Dubai

Disliked: Staff & service, property conditions & facilities
It is the center
Staff not welcoming or friendly, one room was without aircondition, rooms were not clean.

8/10 Good

Dennis, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
we really enjoyed.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
7/10
Room is bigger as compared to First World. Was grateful to be given earlier check in for 1 room. The other room was given to us around 6pm+ after checking with them 2 or 3 times. In the end 4 Adults cramp on a bed for that few hrs nap as we rch genting vry early.

8/10 Good

Fahad A.

Liked: Cleanliness, staff & service, room comfort
Nice
Friendly staff , lovely rooms , excellent location but poor breakfast everything else was extremely satisfying ,,, lots of shops and varity of foods and the theatre is nearby and the telefreak,, lovely weather

8/10 Good

Ong, KT, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, centre of everything
Clean room, yummy breakfast and we'll visit again for sure.

10/10 Excellent

Drapan, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very convenient location
The hotel is very nice well maintained. Staff is very cooperative. Taxi is provided by hotel.

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Li Ling, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in time delayed.
Comfortable stay, friendly staff however the check-in is usual very late. By right is 3pm, yet around 4+ after I enquired with them they are only able to provide me 1 of the room. (Booked a connecting room) Around 5pm after I made a call to reception then they confirmed the room is ready. Appreciated they sent a staff to pass us the key as we are exhausted.

6/10 Okay

Arvind, Suva, Fiji

Disliked: Property conditions & facilities, room comfort
Okay
Check-in service is good. Room was disappointing. Photos are deceiving as room is quite small. Bathroom was good size and clean. Stench from toilet (I note another review mentioned same thing). Otherwise staff were helpful, but some not well-informed and not trained properly.... we got mixed answers. Since Hotel seems to be busy always due to Casino etc., that extra service is missing for non-gamblers.

8/10 Good

Mark, Lesmurdie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Would like bus transport to the air port for that price thanks mark.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids-friendly
Fantastic room and famil-friendly

6/10 Okay

carrie, Singapore

Good location
Only hotel in Genting to have wifi. Rm is just normal. Toilet is very big. It's better then the other hotel in genting

10/10 Excellent

Teck Hwee, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I had a wonderful stay at Genting Grand. The room is clean and the beds are comfortable.