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"The hotel is first class all the way, and the staff couldn’t have been nicer or more accommodating. We expected it to be lovely, and it far exceeded our expectations. We wish we could have stayed longer."

"Spend vacation with kids . Really enjoyed our stay, Staffs very friendly and polite, Foods and beverages was awesome , Will plan next trip soon and recommend to all my friends and family ."

"One of the nicest locations I have ever seen for a hotel, however, the staff service is below, much below expectation. The check in lady was lovely but her manager/supervisor (in Mack suit) was rude to his staff and behaving in a way that he was more important than any mortal hotel guests! I stay in different hotels and have gold status in a few, but this is the first time I was told the rooms are available but I will have to pay the full early check-in price if I want that and the supervisor was instructing the front desk to say this to me. The restaurant closes after 10pm but from 9pm the staff were very reluctant to serve food as they were “closing soon”! My wife waited for 25 minutes for a portion of chips which they gave to someone else and never apologised and it was so late that their kitchen was closed. "

"Good hotel"

"The property was ok however one of the water heaters for the shower was not working during our stay. Affected our daily routine during the stay as everyone shared a toilet to shower and Genting is generally cold. We were compensated for this (Thank you). The trip to the resort is about 15-20mins drive, not too bad considering the price of this place and the ones in the Genting resort itself. There’s also good food nearby. "

"The hotel has a great location, just in front of a very nice beach. The room is quite clean but a bit dated. We could see some scratches on the wall and dirty areas under the sink. The room doesn’t have good sound proof as we can hear people walking, talking on the corridor and can hear sound from the next door room while staffs are cleaning the room. However, it was quiet at night so we can sleep well. Staffs are efficiency at the lobby and offer discount for breakfast which is nice. Breakfast was ok, many options with beach view. You can enjoy the stunning sunrise on the beach and walk along the beach in the early morning which was the best thing I enjoy at the resort. Overall, it was still a wonderful get away trip with Hyatt "

"Good location, large room, clean condition..."

"Lovely place to go for a short break. It maybe a 3-star (I think) resort but you would not realize as the service is 5-star. The food is amazing in the resort. Simple breakfast and I had their well cooked porridge everyday. In the evenings, the grill and even their buffet was good and affordable. Just outside the resort, there are a few shops for local food. Visited a Chinese place and a Malay food shop. Overall, great place to free the mind and get better and greater ideas."

"El resort es excelente, teniendo en cuenta lo que he visto por la isla Tioman. Su Staff es increiblemente servicial y atento. Buen servicio en restaurant a un precio muy economico para el tipo de alojamiento. Habitaciones amplias, buena señal wifi, limpieza buena ...zona de juegos etc... una playa privada para ti y trasporte diario hasta ferry, en general muy bien, una buena eleccion"