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Hotel Suisse

3.5 star property
Colonial hotel with free valet parking and 24-hour front desk

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Photo gallery for Hotel Suisse

Outdoor pool
View from property
Executive lounge
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 13 of 13 rooms

Princess Margaret Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Memory foam bed
Premium bedding
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Duchess's Chamber

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Memory foam bed
Premium bedding
  • Lake view
  • Sleeps 3
  • 1 King Bed

Duke's Chamber

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Memory foam bed
Premium bedding
  • Lake view
  • Sleeps 3
  • 1 King Bed

Burdayron Chamber

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Memory foam bed
Premium bedding
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Colonial Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Memory foam bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

Mountbattan Chamber

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Memory foam bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

George Wall's Chamber

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Memory foam bed
Premium bedding
  • Lake view
  • Sleeps 3
  • 1 King Bed

Governors Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Memory foam bed
Premium bedding
  • Lake view
  • Sleeps 3
  • 1 King Bed

Zeylan Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Memory foam bed
Premium bedding
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Heritage Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
  • 19 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Large Single Beds

View all photos for Vintage Room

Garden view

Vintage Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Memory foam bed
Premium bedding
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

Tropical Garden Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Memory foam bed
Premium bedding
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

Prince Philip Chamber

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Memory foam bed
Premium bedding
  • Sleeps 3
  • 1 King Bed
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About the area

Map
30 Sangarraja Mawatha, Kandy Lake Front, Kandy, 20000

What's nearby

  • Kandy Lake - 2 min walk - 0.2 km
  • Udawatta Kele Sanctuary - 3 min walk - 0.3 km
  • Temple of the Tooth - 8 min walk - 0.7 km
  • Royal Palace of Kandy - 12 min walk - 1.0 km
  • National Hospital Kandy - 2 min drive - 2.2 km

Getting around

  • Kandy Railway Station - 19 min walk
  • Colombo (CMB-Bandaranaike Intl.) - 165 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬16 min walk
  • ‪Hideout Lounge - ‬6 min walk
  • ‪The Empire Café - ‬15 min walk
  • ‪Soul Food - ‬14 min walk
  • ‪Burger King - ‬13 min walk

About this property

Hotel Suisse

Hotel near Royal Palace of Kandy
Located close to National Museum and Udawatta Kele Sanctuary, Hotel Suisse provides an adjacent golf course, a terrace and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a hair salon.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Tour/ticket information, a billiards/pool table and luggage storage
Room features
All 90 individually furnished rooms feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
  • Baths or showers, free toiletries and hairdryers
  • 42-inch LED TVs with premium channels
  • Wardrobes/cupboards, electric kettles and ceiling fans

Languages

English

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Lobby lounge

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  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 20 reviews
The price is S$183
includes taxes & fees
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The Trees Kandy

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 8 for adults and USD 4 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Colonial architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 8.00 for adults and from USD 4 for children
  • Airport shuttle fee: USD 75 per room (one-way)
  • Airport shuttle fee per child: USD 75
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Suisse Hotel Kandy
Suisse Kandy
Hotel Suisse Kandy
Hotel Suisse Hotel
Hotel Suisse Kandy
Hotel Suisse Hotel Kandy

Frequently asked questions

Does Hotel Suisse have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

Is Hotel Suisse pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Suisse?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Suisse?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Suisse?

Checkout is at noon.

Does Hotel Suisse provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 75 per room applies.

Where is Hotel Suisse located?

Situated in Kandy, this golf hotel is within 1 mi (2 km) of National Museum, Udawatta Kele Sanctuary and Royal Palace of Kandy. Ceylon Tea Museum and Royal Botanical Garden are also within 6 mi (10 km). Kandy Railway Station is 19 minutes by foot.

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Hotel Suisse Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 68 reviews
Rating 8 - Good. 23 out of 68 reviews
Rating 6 - Okay. 18 out of 68 reviews
Rating 4 - Poor. 5 out of 68 reviews
Rating 2 - Terrible. 5 out of 68 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shiranthi

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time at Suisse hotel and the staff are fabulous and very welcoming. It was a memorable stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking. Great Lake nearby. Excellent staff
Stayed 2 nights in Jul 2023

2/10 Terrible

Phillipa

Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived the hotel was closed. We were given no notice. We were concerned as we had already paid for the hotel. A security guard directed us their sister hotel who honoured our booking which was great but not the experience we expected. I would say the pictures must have also been misleading given it was closed for renovation. The sister hotel was in a great location but very old and rooms not great. Would have preferred to be told and have booked elsewhere.
Stayed 2 nights in Aug 2024

10/10 Excellent

Diwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial architecture and grandeur, Friendly staff,
Stayed 2 nights in Dec 2023

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Think twice when booking this hotel

I understand this is a very old hotel but need to keep up to the standards. When i checked in, there was only one towel in the bathroom and few hours later i managed to get two additional towles. The food was good.
Stayed 1 night in Jan 2022

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr tyrone restaurant and front office staff very very helpful as was cleaning room boy:
Stayed 3 nights in Feb 2020

2/10 Terrible

Mehran

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

Ahmadreza

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly But we have red bugs in bed It s very bad
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect, the most quiet hotel in Kandy, with a ten minute walk to the city centre. Food excellent, staff lovely We stay here every year
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked on Wotif.com. Catered for my family. FREE welcoming drink was nice in the hot weather. Waited for our extra bed to be put in the room as they mustn't have received my message, but I'd only sent it about an hour prior to our arrival. Bags were carried to our spacious, clean room with a balcony & city view. Bathroom was spacious, clean, had enough good quality towels for all of us with good hot running water for all of us. My only issue was upon checkout they handed me a bill for room payment even though I'd paid online with wotif.com like i have in 50 countries. After we showed them our booking in conjunction with bank withdrawal & they made a few phone calls to the company it was sorted. Well they said they'd call if any issues. We did have our driver (we've had for 5days) with us communicating so I'm sure that helped.
Stayed 1 night in Jan 2020

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Koloniala vingslag

Bra läge i utkanten av Kandy. Gammalt kolonialhotell med god mat och bra service. Fina omgivningar med berg och vatten.
Stayed 2 nights in Jan 2020

6/10 Okay

Karl Inge

Liked: Cleanliness, staff & service, room comfort
Cold pool.
Stayed 2 nights in Dec 2019

4/10 Poor

VALERIE

Disliked: Staff & service, property conditions & facilities, room comfort

besoin dun gros raffermissement

vétuste pas net bruyant non insonorise accueil limite equipements de la chambre limités pas a la hauteur d un ex palace..
Stayed 2 nights in Dec 2019

6/10 Okay

GEORGE

Disliked: Property conditions & facilities

Old colonial style

Old colonial building, badly in need of maintenance. Breakfast is excellent. Excellent place for history buffs
Stayed 1 night in Nov 2019

6/10 Okay

Mark, Calgary

Disliked: Property conditions & facilities
We just finished a two week holiday in Sri Lanka and this was one of our least favorite hotels. Breakfast was not good - the rooms and bathrooms are very dated and could use an upgrade. Staff are friendly.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
It’s a beautiful colonial building and it’s well situated, it requires some major renovation in the way the Galle Gace hotel has been renovated to make it more appealing
Stayed 1 night in Sep 2019

10/10 Excellent

Sara, Colombo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good looking & spacious rooms & friendly staff ,
Stayed 4 nights in Aug 2019

8/10 Good

KIshani

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2019

8/10 Good

adrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Rod, NZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic hotel. Nice pool area. The breakfast rom was lovely and they served a very good breakfast. The internet was really slow. We had a lovely lake view from our room.
Stayed 2 nights in Aug 2019

4/10 Poor

CHAMATH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Experience

Poor management skills and lack of knowledge and skill of staff accounted for poor service levels. The choices and service levels at meal times (buffets) , overall maintenance of the property and cleanliness were poor .
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, great service, good location. Would stay again if I went back.
Stayed 2 nights in Aug 2019