Shangri-La Hotels and Resorts, Kampung Paya Kongsi hotels

"Great service and value. We’ve been returning to this hotel for years now. Very pleased returning customer."

"Nice"

"Next to shopping centres"

"Good"

"Staffs are friendly. "

"Excellent hotel. Beautiful and comfortable. Would return if in Penang in the future."

"Everything was good and well and we checked in early but we left our luggage with the concierge and went for shopping. The hotel reception was very friendly and helpful. They called and updated our room was ready and helped us to keep our luggage in the room. It’s a very nice hotel but one thing to improve on the quality of their breakfast & more options available. Will surely return again when we comes to Penang "

"Excellent stay, rooms were spacious with a lovely view of the sea, staff were very courteous and helpful! "

"The hotel is in a Safe and serene location . My bed was comfortable , quiet and clean . Danny and the team accommodated me well for a late check in and welcome . Look forward to my next visit ."