Shangri-La Hotels and Resorts, George Town hotels

"Excellent customer service from front desk to room cleaners, to kitchen staff. Very grateful for Alex and Shalene, and the entire team!!"

"Nice resort for a relaxing vacation. "

"recommended, big room, clean, walking distance to the bay area, food courts, near Gurney Bay Plaza (by grab)"

"We very much enjoyed our stay here. This is a very new hotel with very modern rooms and decor. "

"Love the infinity pool and free upgrade to a suite, thank you, we enjoyed and will come back again"

"Chambre est superbe est très fonctionnel, excellent lit, Télé, machine à café et bien isolé pour le bruit. "

"We had a wonderful stay at the E&O hotel, the surroundings were lovely and it had such an old school luxury charm. All dining areas were lovely and the club lounge for cocktail hour added something extra special. Thank you for a wonderful stay and I would recommend this to anyone who would like to stay in a hotel with such history and good service. "

"Close to everywhere!"

"We'd not been to Penang before and went with friends who visit quite regularly. We were suitably impressed and will be planning another visit for a longer period when the occasion permits."