Shangri-La Hotels and Resorts, Kampung Gaya hotels

"Excellent staff service and good ambience, will visit next year - keep up the good work"

"Head of concierge Sopry was amazing sorting everything out. Allen was at the airport to take us to the hotel and was also very helpful. "

"Check-in was good and fast with such a friendly and professional staff. Room is just as requested. Only drawback is lack of switches for lighting which was replaced with digital push screen which doesn't seem to work resulting in a poorly lit room and caused inconveniences due to that. Prefer to have manual swtches for practicality."

"Only overnight stay to catch a flight. Hotel stay generally pleasant. Breakfast provided. Only drawback is the hotel is located on the wrong side of the city on a very busy road."

"Comfortable, clean, safe. Very attentive and friendly staff."

"Second stay this time. My go to hotel every time I visit KK."

"Thank you for showing your hospitality/"

"Hotel was ok but I received room on lowest possible floor and with main road outside. Absolutely not happy 😫"

"Clean room and very comfortable bed and pillow. "