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"We had an amazing stay at this hotel and would absolutely it! Pros: • The heated pool and multiple Jacuzzis made swimming enjoyable at any time of the day. • The hotel has separate pools for adults, families, and young children, which was great for different preferences. • Room upgrade—we were upgraded to a one-bedroom apartment, which was the best thing ever! We had a stunning ocean view, though the living room was a bit noisy due to the generators in the back. Fortunately, this did not bother the kids Helpful Tips: 1. Take the cargo ship to Isla Mujeres —It’s only $30 per adult round-trip and just a four-minute walk from the hotel. The ship is large, super stable, and you won’t feel the waves at all. It’s a much better experience than the smaller, expensive boats we saw sailing by. 2. Book restaurant before your trip—When we arrived, the earliest available dinner reservation was 9 PM for the rest of our stay. I recommend booking at least two weeks in advance. However, we got lucky by asking in person about cancellations and managed to dine at 7:30 PM one night and 8 PM another night. 3. Timeshare presentation—The hotel offers free gifts for attending a presentation, but it takes around three hours. If you’re not interested, just politely decline—they aren’t pushy at all. 4. Pool chairs go fast!—People reserve poolside chairs by 8 AM, so if you want a good spot, wake up early to claim one. There aren’t enough for the hotel’s capacity."

"Property was new feeling, beautifully maintained, clean and just the right size to have what you need yet not need to walk a mile to get to it. Every member of the staff was outstanding and truly made us feel welcomed and special. Highly recommend to anyone and everyone."

"Beautiful place ❤️ "

"The staff and food were both superb. "

"Such an exclusive property! Great rooms wonderful staff amazing restaurants and such a family friendly resort! Loved our stay and highly highly recommend!"

"The staff at Belo are so friendly and helpful! From the cleaning staff to the restaurant to the grounds and front desk! Everyone goes above and beyond to make your stay a memorable one. I see some complaints about the restaurant having slow service but remember, this is not a huge all inclusive with a huge buffet sitting there who knows how long. The food is cooked to order and worth the wait. We will definitely be visiting again!"

"This is our 4th time staying with this resort. We have had nothing but great experiences and love the staff. Luis, Roberto, and Enoc are the best! The beaches are impossible to beat. "

"We had a great 5 days at this resort! They were so welcoming and friendly upon arrival and check in was super easy! The staff and service were fantastic and the food options for the all-inclusive were great for a family of 6 with all teenagers! Would highly recommended this resort for your next vacation! "

"The staff made you feel like you’re a rock star we loved that. The only think is the shower tub was not cleaned very well and the sheets had stains before we sleep on the bed. Otherwise everything else was amazing . "