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Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property
Elegant adults-only beach property with 3 outdoor pools

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Beach bar
55-inch LED TV with satellite channels, TV
View from room
Exterior
3 outdoor pools, pool loungers
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot tub
The price is S$1,057
includes taxes & fees
23 Dec - 24 Dec

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite with Round Jacuzzi

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite with Round Jacuzzi

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

View from room

Swim Up Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 89 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 267 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 173 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down duvets, pillow-top beds, free minibar

Terrace Suite With Plunge Pool

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 173 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

Highlights

Furnished balcony
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 112 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Excellence Playa Mujeres - Adults Only All Inclusive

On private beach
Pool
Hot tub
All-inclusive
9.4 out of 10, Exceptional, (1015)
Excellence Playa Mujeres - Adults Only All Inclusive
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About the area

Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 5 min drive - 2.1 km
  • Playa Mujeres Golf Club - 11 min drive - 6.1 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 50 min drive - 6.0 km
  • Isla Mujeres Ferry Terminal - 82 min drive - 9.5 km
  • North Beach - 91 min drive - 9.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Hiroshi Bar - ‬6 min drive
  • ‪World Café - ‬10 min drive
  • ‪Don Fernando Lobby Bar - ‬8 min drive
  • ‪Caprichos Villa del Palmar - ‬20 min walk
  • ‪Davinos - ‬19 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Luxury boutique property near Punta Sam Ferry Terminal
Located close to Playa Mujeres Golf Club and El Meco Archaeological Site, Beloved Playa Mujeres - Couples Only All Inclusive provides an adjacent golf course, a marina and a swim-up bar. With amenities such as beachfront dining and sailing, this property is the perfect place to soak up the sun. Treat yourself to a body treatment, a manicure/pedicure or a facial at The Beloved Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and ocean views. Yoga classes and Pilates classes are offered at the gym; other things to do include parasailing. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy perks such as:
  • 3 outdoor pools with sunloungers and a swim-up bar
  • Free self-parking and valet parking
  • Limo/town car service, massage treatment rooms and tour/ticket information
  • A 24-hour front desk, a vegetable garden and multilingual staff
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 109 rooms boast comforts, such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches, such as premium bedding and furnished balconies.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with Jetted bath and rainfall showers
  • 55-inch LED TVs with premium channels
  • Separate sitting areas, eco-friendly cleaning products and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Football

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mar
  • La Isla Trattoria
  • Le Bisou
  • Lupita Steakhouse

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Parasailing
  • Pilates classes
  • Sailing
  • Spa tub
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • Marina
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (79 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (75 centimetre high)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (return, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Does Beloved Playa Mujeres - Couples Only All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Beloved Playa Mujeres - Couples Only All Inclusive?

As of 22 Dec,2024, prices found for a 1-night stay for 2 adults at Beloved Playa Mujeres - Couples Only All Inclusive on 23 Dec,2024 start from S$1,056.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Beloved Playa Mujeres - Couples Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beloved Playa Mujeres - Couples Only All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Beloved Playa Mujeres - Couples Only All Inclusive?

Checkout is at noon.

Does Beloved Playa Mujeres - Couples Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3904.21 per vehicle applies.

Are there all-inclusive benefits at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, cycling and more.

Where is Beloved Playa Mujeres - Couples Only All Inclusive located?

Located in Playa Mujeres, this all-inclusive property is 1.1 mi (1.7 km) from Punta Sam Ferry Terminal, and within 3 mi (5 km) of Playa Mujeres Golf Club and El Meco Archaeological Site. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gran Puerto Pier are also within 6 mi (10 km).

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 842 out of 1004 reviews" "
Rating 8 - Good. 107 out of 1004 reviews" "
Rating 6 - Okay. 29 out of 1004 reviews" "
Rating 4 - Poor. 10 out of 1004 reviews" "
Rating 2 - Terrible. 16 out of 1004 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel. Limited entertainment
Stayed 7 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Frankie

Travelled with partner
Disliked: Property conditions & facilities
The staff are friendly and well intentioned and the manager (Christian) is proactive and responsive, but the redeeming qualities of the resort end there. -while friendly, staff had zero follow through (orders and requests were forgetten regularly) -we had an in room jacuzzi that we were unable to use because of the visible dirt/sediments on the tub -new room we were transfered to had brown water pouring out of the spouts (we had given up using the jacuzzi at this point even though it was a paid for amenity--it wasn't worth the headache of switching rooms again) -got food poisoning from breakfast at El Mar (two full vacation days wasted recovering from this). -drinks were watered down and VERY sweet -limited dining options (app that the resort used included wrong info about restaurant hours) -service in general was mindnumbingly slow (if you were not at a restaurant lined up when they open, you will need to wait an hour to be seated) -same with beach and pools chairs, we had to be up before 8am every morning to ensure we had a spot for the day -pools were freezing and jaccuzis were luke warm I find it hard to believe a resort of this size would have the ratings it has given the inconsistency of service we've received. Maybe we were unlucky and caught them on a bad week, but at the end of the day, when you're spending time and money on a vacation, I don't know that I'd leave things up to chance.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Beloved. A true 5/5 experience!
Stayed 6 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Friendly staff. Very clean.
Stayed 4 nights in Dec 2024

6/10 Okay

Firoozeh

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was a disappointing stay. I start with good aspects: - I have to say the property is beautiful, it’s small but very well configured. - We enjoyed the free activities like Guacamole and Margarita classes. Chef Sergio was great. Also, Marisol is very warm and entertaining. We also very much liked our paid Mexican Spirit class with Lorenzo. - The staff has great customer service. We had issue with our room they have done whatever they could to resolve the issue and when it did not work, they moved us to another room. Their attention to each guest is very sweet and heart warming and it makes me sad to say that we will not return to this resort. The concerns: - The buildings are old. Everything looks very out dated from the room configuration to furnitures. The dark showers are so not in fashion anymore. They all had big rain shower installed but they are so big that almost cover the overhead light that makes the space darker! - The food is good for a resort and they pay a lot of attention to guests allergies and diet restrictions that is wonderful but there are very few options available. Yes, there are 4 restaurants and a taco truck but not all of them open at the same time. At night you have to wait between 1-1:30 hrs for a table that is very annoying. - We had ants in our room, tiny little things running around the fridge and coffee/tea maker area. The first night we cleaned the area ourselves with alcohol spray and hand sanitizer but the next morning we saw that th
Stayed 4 nights in Nov 2024

10/10 Excellent

Gregg Frank, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff exceptional
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff truly made this experience. Every single one of them was incredibly friendly and helpful! The food and drinks at this place were INCREDIBLE. And it was not crowded so there was hardly any waiting and you could always get a spot where you wanted to be.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kristi Ogden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite property!!
Stayed 6 nights in Nov 2024

10/10 Excellent

MORGAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate, relaxing, and quiet. We will be back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kelly, Warman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! All staff are exceptional!
Stayed 7 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch resort. The staff was very friendly. Awesome relaxation . Excellent food options. Beach is perfect, Elvis the waiter was very nice. Nice rooms, Will definitely stay again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! First time at an all-inclusive resort and were thrilled there weren't obnoxious drunk people - not a single one experienced our whole trip there! This resort is perfect if you want an adult oriented quiet way to enjoy the beauty of Cancun - not a party hotel and perfectly fits its niche. Service was outstanding!
Stayed 4 nights in Nov 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

David E.

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great quiet and relaxing stay. Excellent service and food.
Stayed 7 nights in Nov 2024

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to relax
Stayed 6 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Hayoung

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience!
Stayed 5 nights in Oct 2024

10/10 Excellent

Yorgos

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service and blessing
Stayed 4 nights in Jul 2024

10/10 Excellent

Yorgos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and very safe
Stayed 3 nights in Nov 2024

10/10 Excellent

Yaima Gonzalez

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Beloved. We were so relaxed and the staff was so friendly. We look forward to future visits!
Stayed 4 nights in Nov 2024

8/10 Good

Daisy Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They property and staff were excellent but it was very far from activities outside the property.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing we didn’t like. Restaurants were limited quantity wise but my overly picky fiancée had no issue finding food at every restaurant
Stayed 7 nights in Nov 2024