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"A fantastic hotel and centrally located in the Hakone area near Gora. The facilties, hot springs and service were outstanding. The shuttle service to Gora Station and Odawara Station were an added touch. We stayed 2 nights on our Japan trip but would loved to have stayed a little longer."

"Amazing all-round "

"Transportation was little bit of difficult but mostly good. "

"We splurged on a night here and it was definitely a highlight experience on our Japan trip. We used the public onsen on both days because the men and women alternate use of the 2 public onsens. One is a secluded, natural hot spring with lush greenery and a waterfall. the other is a modern infinity pool with awesome views. Each bath has a shower area and dressing area with luxe cleansers and lotions (at least for the ladies!). The rooms are beautifully appointed with comfortable beds and futons and the private balcony tubs are amazing too! Definitely arrive right at check in and stay until check out to maximize your experience. Be sure to stroll through the garden after dark - with the lighting it is magical. We also did the Lobster/abalone kaiseiki dinner. It was amazing, though perhaps for pickier eaters it's a bit of a waste as there is a lot of food including a magnificent sashimi platter. The morning buffet is unbelievable as well. Take note of shuttle hours as we missed the last shuttle to the hotel and finding the right bus was a bit difficult."

"Enjoyed our stay at this hotel. Excellent location, close to station (within 5 min. walk), many dining and shopping options within walking distance. Clean hotel and rooms, friendly and helpful staff, English speaking staff available. Hotel has all amenities such as restaurants, daily room cleaning, room service, pool for extra fee, spa, laundry service, etc. Airport Limousine bus goes right to the hotel, they also have a bus that comes to the hotel for Hakkeijima Sea Paradise, which was nice. Room was spacious with a great view. Breakfast buffet had both Japanese and Western dishes and was okay. The food was the same everyday so if you are looking for variety this would not be the best choice. Overall, great hotel and would definitely recommend and stay here again!"

"Easily the Best Hotel in Yokohama Walking distance from China Town and the Terminal if you were booked for a Cruise The Staff were very attentive Beds and Linens were amazing The Shower fixtures are Grohe Toiletry is also good Over all condition of the Hotel is great "

"This was the highlight of our Japan trip. Such a beautiful, peaceful hotel; the staff and service was amazing. I would definitely come again. "

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