Ilam Private Home Rentals

"Cottage was clean and well presented with lots of extra touches. Netflix was a bonus! Unfortunately the management company let down the whole experience. Security deposit required prior to releasing check in information, and we emailed them when we found a mouse in the property but they failed to respond. Also the cleaner was waiting for us to leave which wasn’t great! Parking is limited but luckily we found a space on arrival. Dog friendly but be aware no enclosed yard and dogs are not...

"This property is perfect for a family, it has everything you need and more. Super clean and comfy stay. Central location for visiting Bakewell and Matlock."

"I rarely take the opportunity to record my stays but this deserves the time. The communication in advance was clear and very helpful. However, the location after a business day is ideal and so many personal touches, including a welcome label on the door personal to you! Everything self contained and so comfortable, wanted to take the large mattress home! Iron 4 poster bed, kitchenette with coffee maker and milder frother for cappuccino! Love the touch of the light continental breakfast with...

"Amazing property albeit small in a wonderful location. "

"Check in was a disaster. They didn't communicate through email any check in instructions, they use an App that I don't have or use. Once we cleared that up it took almost an hour from the time I got the the property to figure out their demands to get an expensive deposit made until I could get a code to get into the place. The management company the owner uses for check in is a disaster. Poor customer service, didn't respond to most emails. The place itself is small and basic which is fine....