Heart of England Private Home Rentals

"Close school friends 50th trip. "

"We had a family weekend away. The location of the hotel was perfect. Town one way, and the water and restaurants the other. Could not fault the reception staff. Only negative was the bathroom and bed spread was very dirty and not clean at all. Sheets were absolutely fine. On mentioning it to the hotel the cleaners did come again, and cleaned the points we pointed out, but didn’t clean the bits around and was still substandard. From my perspective they tried, the cleaners let them down, hopefully it was a one off. The hotel front of house were amazing, even the morning after. They were so apologetic and said we would have a call. And we did that same afternoon. Not one to complain normally, but the reception staff and manager were truly superb. I’m sure it was a one off and would like to thank the team for their compassion and listening. Like I say everything else was great, just issues with the bathroom and bedspread. I would recommend, based on how good the front of house was. The room its self was perfect, just the cleaning of it was below expectations. Hopefully it was a one off and we were unlucky. "

"Really clean and quiet with good location. "

"Anazing, room waS clean as always & Ive alwaya stayed at this hotel when I visit Wolverhampton Grand Theatre"

"Great hotel and a fantastic choice due to all the apartment concept so fully equipped kitchen available in every room. Rooms are immaculately decorated to a high standard. This is my second visit and unlikely to be my last. "

"Amazing stay from checkin to bar service. Cannot find a fault and will be back soon. "

"Great room, very clean "

"Very clean. All frills removed which is why it is so inexpensive for a city centre hotel. Be aware some rooms don’t have windows. I now make sure I get a room with a window. There also isn’t a kettle or way to make drinks in your room, but you can buy drinks downstairs. If you only need your hotel to sleep in this is absolutely fine."

"Really lovely breakfast lovely staff very polite just amazing "