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Super Hotel Candle

4.0 star property
Art Deco Hanoi hotel in Ba Dinh with 2 restaurants

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Super Hotel Candle

Indoor pool
Front of property
Premium bedding, memory-foam beds, minibar, in-room safe
Daily buffet breakfast (VND 250000 per person)
Lake view
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Twin Room

View from room

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Memory foam bed
Premium bedding
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Apartment

View from room

Two Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dining table
LCD TV
  • 120 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Memory foam bed
Premium bedding
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Room amenity

Executive Double Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2014
Blackout curtains
Memory foam bed
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Memory foam bed
Premium bedding
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

City view

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Memory foam bed
Premium bedding
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for One Bedroom Apartment

Living area

One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dining table
LCD TV
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for President Suite Room

Living area

President Suite Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Kitchen
Fridge
Dining table
  • 230 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2014
Blackout curtains
Memory foam bed
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Apartment One Bedroom

City view

Studio Apartment One Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LCD TV
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Map
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000

What's nearby

  • Embassy of Japan - 6 min walk
  • Lotte Center Hanoi - 11 min walk
  • West Lake - 18 min walk
  • Ho Chi Minh Mausoleum - 2 min drive
  • Hoan Kiem Lake - 5 min drive

Getting around

  • Hanoi Giap Bat Station - 9 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 22 min drive

Restaurants

  • ‪Il Divo - ‬2 min walk
  • ‪Good Cafe - ‬3 min walk
  • ‪Bún Chả 216 - ‬2 min walk
  • ‪Bún Cá Duy Khánh - ‬3 min walk
  • ‪Cafe 68 - ‬5 min walk

About this property

Super Hotel Candle

Upscale hotel near Hoan Kiem Lake
Consider a stay at Super Hotel Candle and take advantage of an airport shuttle, a poolside bar and a corner/local shop. For some rest and relaxation, visit the sauna or steam room, and indulge in reflexology, a facial or a massage. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Asian cuisine. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, free newspapers and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 72 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and computer monitors.
Other amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • 37-inch LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and on-request microwaves

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 200,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Full Moon International C
  • Tropical Oasis

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference centre (1,292 square foot of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology

Accessibility

  • Lift

More

  • 21 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 650000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 250000 for adults and from VND 200000 for children
  • Airport shuttle fee: VND 650000 per vehicle (one-way)
  • Rollaway bed fee: VND 650000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Pool access available from 6:00 AM to 10:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 5 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision

Property is also known as

Candle Hanoi
Candle Hotel
Candle Hotel Hanoi
Super Hotel Candle Hanoi
Super Hotel Candle
Super Candle Hanoi
Super Hotel Candle Hotel
Super Hotel Candle Hanoi
Super Hotel Candle Hotel Hanoi

Frequently asked questions

Does Super Hotel Candle have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:30 PM.

Is Super Hotel Candle pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Super Hotel Candle?

Self-parking is free at this property.

What time is check-in at Super Hotel Candle?

Check-in start time: 2 PM; check-in end time: 5:30 AM.

What time is check-out at Super Hotel Candle?

Checkout is at noon.

Does Super Hotel Candle provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 650000 per vehicle applies.

Where is Super Hotel Candle located?

Located in Ba Dinh, this hotel is within 1 mi (2 km) of Van Phuc Diplomatic Corps and West Lake. Hoan Kiem Lake and Hanoi Opera House are also within 3 miles (5 km).

Super Hotel Candle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 221 out of 460 reviews" "
Rating 8 - Good. 182 out of 460 reviews" "
Rating 6 - Okay. 37 out of 460 reviews" "
Rating 4 - Poor. 14 out of 460 reviews" "
Rating 2 - Terrible. 6 out of 460 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Chinwe

Liked: Cleanliness
Amenities are ancient, one of the towels had stains on it. Room was upkeep after one night.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hien

Stayed 1 night in Aug 2024

8/10 Good

Maxime

Stayed 3 nights in Aug 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Pool is a little small
Stayed 5 nights in Aug 2024

6/10 Okay

Chien Kuo

Travelled with group
Liked: Staff & service
Elevator is slow!
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was much larger than expected. It was actually more like an apartment than a hotel room and I liked that because it was comfortable. The place was clean the staff very friendly and helpful. The one thing I would say is when I asked for more water I was old they only supply X number of waters per day. This is fine of course but since water is a basic commodity I would say sending two more bottles would not break the bank but make the customers feel comfortable. That said, I would return because everything was excellent.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロッテマートやビンコムセンターまでタクシーですぐです。
ホテルスタッフの気遣い、サービスはとても良く、とても快適に過ごせました。（日本語がわかる方もいました） 部屋をアップグレードしていただいた事は有難かったですが、バスタブ内でのシャワーがどう工夫しても洗面所が水浸しになる構造でそこだけ厳しかったです。 お湯の温度も安定せず、熱いお湯は時々しか出ませんでした。 それ以外は問題なく、また利用したくなるホテルでした。
Stayed 3 nights in Jul 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A suite we booked was very spacious and well appointed. The hotel staff was extremely pleasant and accommodating for out of country tourists. The breakfast was well done and convenient to start off each day. The spa was amazing and I think we got four massages while we were there. I highly recommend it.
Stayed 5 nights in Jun 2024

10/10 Excellent

Steffen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utroligt venligt personale og et dejligt hotel
Super fint hotel, som opgraderede vores værelse ved ankomst og lod os tjekke ind tidligere. Fine værelser med god plads. Personalet ville virkelig gerne hjælpe med alt - engelsk var lidt svært ind imellem, men google translate virkede. Fantastisk morgenmad med venligt personale. Dejlig pool og gode badefaciliteter og spa
Stayed 3 nights in Jul 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean tidy, staff were helpful. The breakfast was amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

takafumi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

2/10 Terrible

gilles

Stayed 3 nights in May 2024

10/10 Excellent

Kanemoto

Stayed 5 nights in Apr 2024

8/10 Good

Alfredo, Spring

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Clean hotel with exceptional staff; however, the apartment-style rooms, particularly the bathrooms, are due for an update."
Stayed 5 nights in Apr 2024

8/10 Good

Alfredo, Spring

Travelled with group
Liked: Staff & service, amenities
Rooms were ok but the bathrooms need updating. Rust on metal panels are very visible especially on the corners on the shower enclosures.
Stayed 4 nights in Apr 2024

10/10 Excellent

sokbe

Stayed 4 nights in Feb 2024

6/10 Okay

Tom, Westminster

Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

4/10 Poor

David

Disliked: Property conditions & facilities
Stayed 8 nights in Jan 2024

10/10 Excellent

Arvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great staff , excellent customer service
Stayed 5 nights in Jan 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service
Family suite was very spacious and facilities good. Clientele and services (food, language etc) appear to be aimed at Japanese and Korean visitors. Breakfast is standard buffet breakfast - good but not exceptional. Traffic is very heavy and location not very central but Grab was very efficient, cheap and quick to get around even in peak hour.
Stayed 4 nights in Jan 2024

10/10 Excellent

SHUNSUKE

Stayed 3 nights in Dec 2023

10/10 Excellent

Yong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is sauna and pool. Bidet and good mattress
Stayed 3 nights in Nov 2023

10/10 Excellent

NGOC-LIEN

Liked: Staff & service, property conditions & facilities
Hotel Is very nice and the staff is excellent.. The breakfasyis great and offer lots of choice. The area is easy access (by car) to many nice shopping areas. But Hanoi is crowded , cannot escape that!
Stayed 3 nights in Nov 2023

10/10 Excellent

Paal Fredrik

Stayed 3 nights in Nov 2023