10/10 Excellent
Jennifer
Travelled with family
27 Jul,2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here for a few days with my extended family. They all loved the dinner (French) and the buffet breakfasts - so many delicious options available. Glad I actually read the emails from the property and remembered to book the meals and shuttle from the station ahead of time. A lot of reviewers seemed to have missed the chance to do so and had to trudge up a giant hill with their luggage from the station and then skip dinner. That said, I actually did see some taxis at the station during the day and when we walked down the hill for dinner one night - multiple empty taxis drove right past us. We caught one to get back and it was something like a 3 minute drive for 600 yen. Well worth it since we climbed Mt Fuji a few days before. There's also a bus that stops directly in front of the hotel, but with limited hours. I think it stops at 5pm. The hotel now has a option to order meals in the room, which is a new service they offer. My parents took advantage and said their meal was very good. The public onsen was fabulous, especially the super hot sulphur one (not a strong smell, don't worry). We also booked the private for 45 min - that was also nice but not as hot as the sulphur water tub. Fun to be able to choose your own yukata and many different skin care product samples. Oh, I also accidentally left my coin purse in the room after we checked out and the hotel kindly brought to the train station for me! So, the service was excellent!
Jennifer
Stayed 2 nights in Jul 2024