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Princes Catba Hotel

3.0 star property
Hotel with 3 restaurants, near Cat Ba National Park

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Photo gallery for Princes Catba Hotel

Reception
Minibar, desk, blackout curtains, soundproofing
Lobby
Minibar, desk, blackout curtains, soundproofing
Exterior

Reviews

5.0 out of 10

Popular amenities

  • Bar
  • Hot tub
  • Parking available
  • Spa
  • Room service
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Dormitory Room - 4 Single Beds

Minibar, desk, blackout curtains, soundproofing

Dormitory Room - 4 Single Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Minibar
  • 10 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room, 1 Double or 2 Single Beds

Living area

Standard Room, 1 Double or 2 Single Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Minibar, desk, blackout curtains, soundproofing

Deluxe Room, 1 Double or 2 Single Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Bathrobes
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Minibar, desk, blackout curtains, soundproofing

Suite

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
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About the area

Map
Nui Ngoc Road, Catba Town, Hai Phong, 844

What's nearby

  • Cannon Fort - 7 min walk - 0.6 km
  • Cat Co Beach - 10 min walk - 0.9 km
  • Lan Ha Bay - 18 min walk - 1.6 km
  • Tung Thu Beach - 20 min walk - 1.7 km
  • Cat Ba National Park - 2 min drive - 1.9 km

Getting around

  • Ga Ha Long Station - 82 min drive
  • Haiphong (HPH-Cat Bi) - 78 min drive

Restaurants

  • ‪The bigman Restaurant - ‬2 min walk
  • ‪Green Bamboo Forest - ‬2 min walk
  • ‪Vien Duong - ‬3 min walk
  • ‪Luna’s House Hostel - ‬6 min walk
  • ‪Casa Bonita - ‬5 min walk

About this property

Princes Catba Hotel

Hotel near Cat Ba National Park
Take advantage of a nightclub, a terrace and dry cleaning/laundry services at Princes Catba Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free valet parking, plus extended parking (surcharge)
  • A local area shuttle, express check-out and express check-in
  • A porter/bellboy, barbecues and concierge services
Room features
All 80 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 0.5 km
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Free valet parking on site
  • Extended parking on site (VND 150,000 per night)

Food and drink

  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Red Lantern

Things to do

  • Hot tub
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 315000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Extended parking fee: VND 150000 per night
  • Rollaway bed fee: VND 315000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Princes Catba
Princes Catba Hotel
Princes Catba Hotel Hotel
Princes Catba Hotel Hai Phong
Princes Catba Hotel Hotel Hai Phong

Frequently asked questions

Is Princes Catba Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Princes Catba Hotel?

Valet parking is free at this property.

What time is check-in at Princes Catba Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Princes Catba Hotel?

Checkout is at noon.

Where is Princes Catba Hotel located?

Located in Cat Hai, this hotel is within 1 mile (2 km) of Cat Co Beach, Lan Ha Bay and Tung Thu Beach. Cannon Fort and Cat Ba National Park are also within 2 miles (3 km).

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Princes Catba Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 20 reviews
Rating 8 - Good. 2 out of 20 reviews
Rating 6 - Okay. 11 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 5 out of 20 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2018

2/10 Terrible

Steven, Calgary

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a great Hotel

Where do I start. We arrive at the hotel and are told that we don't have a room. We told to go look somewhere else as there was nothing they could do. I told them this was unacceptable and insisted that I get a refund or a room, finally the manager started to phone another hotel. We were told that he would get us a similar room in a comparable hotel. No so, the place was a dump. Next we were told that we would have a the best room in the hotel with a sea view room the next night to make up for the inconvenience. The room was below the dining room so all night we could hear the chairs being moved as people ate their dinner and were woken at 5:30am with the same racket. As far as a ocean view, you could see it as long as you looked around the building directly in front of our window. Overall the room was not very clean and or well maintained. The hotel has an open concept to make it feel airy and spacious, however it also very noisy as you can hear guests on all floors. The front staff were good and helpful. We love Cat Ba but we very disappointed with the hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

예약한 방이 없다며 황당 그자체..최악의 호텔

예약 스케줄을 받은적이 없다며 방을 내어주지 않았구요..전 결국 2박을 환불도 못 받았어요!!! 호텔에서 제가 오지도 않았다고 익스피디아측에 얘기했다네요!!! 호텔 사기인지..익스피디아 문제인지...제 여행은 엉망이 되었어요!!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

満足できます。

従業員は皆親切でした。建物は古いですが、価格からすると十分です。 円をドンに両替してもらった際のレートが異常に悪かった。

6/10 Okay

Vincent, Gloucester City, New Jersey, USA

Liked: Staff & service

Cat Ba for 2 days

Antiquated hotel with charm. A little out dated but the staff, especially HOA at the front desk and Lee the manager, insured our stay was nice.

6/10 Okay

Vincent, Gloucester City, New Jersey

Liked: Staff & service

Cat Ba City ... 1 Day is enough

This hotel is located in the heart of the tourist district. The hotel is older, we stayed in a suite. The place was clean and the staff were friendly and professional, especially, HOA at the front desk & Le the manager. The area has a lot to be desired. Everything is expensive and the food places send out scouts to haul you and your money into their establishments. We hired a cab to take us to a place where the "locals" eat and we could not get service. My wife and I sat at a table for 5 minutes without a word from the staff. It was like THEY were doing us a favor. Finally we walked out.

2/10 Terrible

b.bowker, catba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

half a star accommodation

restaurant had no food there was no club or spa wifi was poor so was cable tv building was noisey standard rooms are very old lots of mould an lots of bleech used to cover the smell. housekeeping were by far the worse I have experienced. beds were hard bathrooms were half completed etc.

2/10 Terrible

john9876543210@aol.com, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Completely Dissatisfied.

Requested airport pickup . Nobody at airport to pick us up. Had to get taxi to get to Catba Island. When on way to ferry - driver informed us that last ferry 5 p.m. and we would not be able to get their on time, so took us to another hotel, Princess Hotel, Haiphong. The next day same driver took us on ferry to Catba Town, and the hotel. We explained to a lady on reception that we had requested airport pickup and there was no car/driver to meet us. Advised us that we could have a room for the night, but we would have to pay again. Explained this was not our fault, but theres due to not picking us up at airport. Also their hotel policy states that if for unforeseen reason cannot make hotel that night, will honour booking for next night. Showed this to Receptionist on ipad .She said we should have contacted them. Said we had tried to ring on five occasions but got no response. The receptionist had to keep having a word with her 'Engineer' as to what she should do. At one point she said they had arrived at airport at 4 p.m. to pick us up but we were not there. Pointed out that we had advised them of Flight No. and time of arrival, it being 4.20 p.m. We informed receptionist that we would not pay for a night, already paid for, and went to look for alternative accommodation.

6/10 Okay

Lauren, Brooklyn, NY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Good value but old and dated

Hotel is what you pay for. Close to restaurants and short walk to the beach. Rooms are very dated but are clean. Hotel staff speaks little English so it was hard to ask any questions or get any answers. Didn't appear that any other hotels in the area - besides the large resorts - would offer anything much better. Would stay again for the price. Cat ba itself is an amazing place and well worth the trip.

2/10 Terrible

Hildegunn, norge

Disliked: Cleanliness, staff & service, room comfort

fikk ikke rommet vi bestilte

Vi hadde booket rom lang tid i forveien, men når vi kom til hotellet bekreftet de at vi hadde reservert rom, men at de hadde leid ut alle rommene. De snakker dårlig engelsk og det ble vanskelig å bli forklart og prøve å forklare selv. Endte med at vi måtte finne et annet sted.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Wenn man sich nicht alles einfordert...

Ankunft;erster Eindruck:gut!Wir hatten ein Delux-Room gebucht.Das Zimmer was wir allerdings bekamen,entsprach dem,was bei Hotels.com seitens des Hotels beschrieben wurde(Größe&Ausstattung)in keinerlei Hinsicht!Kurze Diskussion&wir bekamen dann ein anderes&auch besseres Zimmer(sogar die "Suite")aber von Whirepool&Regendusche war nichts zusehen.Auch der Zimmersafe war nicht vorhanden!Nach weiteren Handtüchern&einer zweiten Decke musste ich mehrfach nachfragen. Der Fußboden war schmutzig, auch hier musste ich 2x drängeln, dass er nach geputzt wurde!Vorsicht: der Wäscherei-Service ist unverschämt teuer (in der Regeln in Vietnam 20.000-40.000 VND/kg Wäsche), hier pro Tshirt 20.000, Unterwäsche 15.000(einen Slip) & eine kurze Hose 25.000VND!!!Das dreisteste daran ist aber, dass vieles einfach nicht sauber geworden ist!!!Highlight ist das Frühstück! Früh Aufstehen (6:30-8:30Uhr) aber tolles vietnamesisches Frühstück: Suppen, Reis, Omlette, Obst.... Wirklich gut!Aber Achtung: gewöhnungsbedürftig ist,dass wenn viele Einheimische da sind, es wirklich im ganzen Hotel laut&wuselig ist! Das ist dann aber in ganz Cat Ba Town so!Außerdem kann überall geraucht werden, inkl.Frühstückstisch! Wir waren in den 3 Nächten die einzigen Europäer. Zusammenfassend: mit etwas Geduld&etwas Hartnäckigkeit ist die Preis-Leistung wirklich gut, denn in Cat Ba Town kosten selbst die Dorm-Zimmer im Hostel 20-40€/Person/Nacht!!! Aber es ist ein wenig anstrengend!

6/10 Okay

Verified traveller

Liked: Staff & service

In Ordnung

Freundliches Personal, jemand ist mitgekommen um für uns bei der Polizei zu dolmetschen, gefühlt war dies allerdings auch der einzige englischsprachige Mitarbeiter. Wir haben eine Tour über das Hotel gebucht, die der Guide aber selber abgerechnet hat. Tour an sich war ok, Fahrrad fahren war eher witzlos, kurze Strecke und viel zu kleine Fahrräder

6/10 Okay

Vincent, Australia

Average Hotel

Very average hotel. Good location. Wifi intermittent. Hot water also intermittent.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phew...I dont even know where to start.

8/10 Good

Jax, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Princess Catba Hotel

We stayed in the Deluxe room, and I definitely recommend the upgrade. The hotel staff were really super friendly and warm. The hotel was clean and well looked after. It took us a while to find it though because the name of the hotel isn't really visibly unless you look quite a ways up. The other thing that wasn't really nice was the karaoke that was blaring two nights until 9am. Because it is in the lobby of the hotel, the sound penetrates every room. Other than that it was a really nice place to stay. Oh, and the breakfast is quite good too :)

6/10 Okay

michael siska, vietnam

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel

Good location, staff okay but not overly accommodating at times. Breakfast were adequate. Very clean and quiet this time of year. 2 room suite spacious, water cold at times.

6/10 Okay

Jarmo, Suomi

Liked: Room comfort

Mukava perushotelli

Sijainti erittäin hyvä, huoneet siistit ja henkilökunta ystävällinen. Aamiainen ei ollut mikään ihmeellinen, mutta hintaan nähden ei moittimista. Maksoimme muutaman euron enemmän saadaksemme isomman huoneen, ja se todellakin kannatti!

6/10 Okay

John, Melbourne Australia

Liked: Cleanliness, room comfort

Gateway to Halong Bay

We came in the low season (January) and the hotel was virtually empty. The room rate was amazingly cheap. The downside was that staff understood very little (if any) English. We did make a request for our room to not be made up while we were on our Halong bay cruise. Despite this, staff did make up the room (they later apologised for not respecting our request) When we were packing to leave, we noticed one of our two e-readers was missing. After searching the room, we notified hotel staff who sent a team into the room. They also searched our room and our belongings (with our consent) They also reviewed security camera footage. We did receive an apology from the management, but we are still missing one e-reader!

4/10 Poor

Kandt, Phuket

Liked: Room comfort
Disliked: Staff & service

No wi fi

When we arrived hotel was in darkness, we walked in staff put a few lights on. The room we were first offered was inadequate to say the least. No water from the sink. Toilet not even gong to describe this. Room smelly and dingy. Offered another room, no better. Eventually, we were offered another room, which was an improvement, recently decorated, but awful droning noise at night. When we asked why wifi did not work and when was it to be fixed answer was "no bookings, so no wifi" we said what about the bookings you have already, reaction was shrug of shoulders. Hardly anyone spoke English. Would not recommend this hotel or stay there again.

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort

Good, Clean, and well situated.

The roof top restaurant and bar overlooks the bay - The french fries omelettes and battered prawns were my favourites . Its reasonably priced and comfortable. I would stay again.