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"Fantastic hotel and spa facilities"

"Beautiful peaceful hotel. Loved our room with a view of the Matterhorn. Great service in the restaurant, bar and reception. Really enjoyed the massage I got in the spa. I would definitely come back. "

"The hotel itself was just beautiful both outside and inside. It was very clean and had a really warm decor. We sat in the courtyard bar and enjoyed trying different foods from all the various hotel restaurants. The servers were all very nice and informative."

"Beautiful property, walkable to train stations. Nice view from balcony. Will come back again."

"The property is gorgeous! What makes this property stand out is the exceptional service from the staff. From the concierge desk, to the reception staff to the spa/pool desk attendant, to the restaurant servers and management to the shuttle service, we received truly excellent care and attention. We will be back! "

"We recently stayed at The Cambrian Hotel in Switzerland, booking a deluxe Mountain Panorama View room with the expectation of a balcony. However, upon check-in, we were surprised to find that the room we received had a very small window and no balcony, which was a stark contrast to what was advertised on the hotel's website and booking platforms. Paying around 650 CHF per night for a two-night stay and not receiving the room we expected was disappointing. The discrepancy between the room we received and the representation provided during booking was quite significant. We believe that if a room does not have a balcony and only features a small window, it should be sold at a different price point. Additionally, we were disheartened by the attitude of the front desk staff, including the duty manager, when we politely raised our concerns. Their response came across as rude, which further impacted our experience negatively. We hope that by sharing our experience, others will be mindful when booking with the hotel. It's important for guests to be aware that the actual accommodations may not align with what is advertised. We recommend potential guests to consider reaching out to the hotel directly to ensure that the room they book meets their expectations. While our stay at The Cambrian Hotel did not meet our expectations, we are hopeful that our feedback will be taken into consideration for the improvement of future guest experiences. We trust that the management will address "